Garmin services and production go down after ransomware attack

Post by amelius » Thu, Jul 23, 2020, 9:41 PM UTC

count wrote: post #143

rconti wrote: post #127

Earlier quoted context omitted.

Interesting. It surprises me how BAD most of Garmin's software is. They regularly break syncing functionality for weeks at a time. Sometimes watches need reboots to figure out how to sync to a phone. The sunrise/sunset graph on my $600 watch has NEVER been right. You can push activities to your Garmin account but they don't bother engineering in any additional functionality, eg, to show your last activity if uploaded…

I think they're hardware engineering focused, not software engineering. Hence your Forerunner 945 will last most of a week (minus gas-enabled exercise time), where your Apple Watch goes about 2 days at most.

Post by alexfoo » Thu, Jul 23, 2020, 9:55 PM UTC

francisofascii wrote: post #154

sn_master wrote: post #97

Earlier quoted context omitted.

Source? Do you work there? Do you know whats the ransomware used or how much they're demanding?

Total speculation, my guess is WastedLocker. It has been hitting all types of companies in the past few months. Have a friend who's company was hit recently. They were somehow were able to encrypt the backups.

Post by lloeki » Thu, Jul 23, 2020, 9:58 PM UTC

mjsir911 wrote: post #86

exabrial wrote: post #6

Their products are designed to work offline. Despite the cloud being down I have full local functionality right now. (Though I can't see my history, surprised they don't cache that locally). Last year when I did a 9-day canoe trip with no cell phone reception, all of my Garmin gear worked flawlessly (wearables, navigation devices, and their offline map app). Can't say the same about my friends iWatches/fitbits or eve…

I was give a garmin vivofit 3 as a gift and was soured by the fact that I had to create an account and log in to set the time . I've been very slowly working on a fork of gadgetbridge[1] to support the vivofit 3 for a while now and can successfuly set the time with no account! 1: https://github.com/mjsir911/gadgetbridge

Post by lloeki » Thu, Jul 23, 2020, 10:01 PM UTC

paozac wrote: post #64

christoph wrote: post #57

Earlier quoted context omitted.

I can't alter a watch face - i.e. alter the fields displayed. I'm not wanting to download a new face, just alter one already download and present in the app and on the watch, or alter any data fields around specific activities. I get syncing to any 3rd party service is clearly totally out unless I manually transfer the .fit file via USB and I understand why this would need their servers, although it would be good if…

There is absolutely no reason for requiring an internet connection for basic features such as setting an alarm or the 12/24h time format. I contacted Garmin customer support and they replied with corporate PR stuff, not answering my questions. I sold the watch a couple weeks later, won't buy Garmin again.

Post by davidbanham » Thu, Jul 23, 2020, 10:26 PM UTC

artemisyna wrote: post #146

Hm. I recently bought a Garmin Inreach Mini (satellite emergency communication device), intending to use it for some long backcountry hiking/backpacking trips I'm planning on taking. Really hope this isn't effecting their emergency service/emergency communication devices. Subscription management, at a minimum, was via the Garmin website.