Every complaint in the article is about the behavior of the website named google dot com. Google dot com is not the internet. If the complaints were about how Google is changing the behavior of other websites I could maybe somewhat get behind that. But in light of the content of the article the title makes no sense whatsoever. "Google sometimes gets things wrong" would be a more accurate title. It wouldn't get any up…
Agreed, but even "Google sometimes gets things wrong" isn't entirely accurate. So it favors popularity over accuracy. So what? Google is not in the business of providing the most accurate search results. It's in the business of generating ad revenue. If popular links make Google more valuable, then favoring them is "getting things right" from the perspective of a private company.
But it's also just a hard problem. That featured snippet about the dentist for example: Google's computers aren't investigative journalists. The purpose of the featured snippet is actually to favor accuracy over popularity by deferring to journalists when Google senses that the searcher is looking for information about an event that was covered in the news. However, if the journalists get it wrong, how is Google going to know? Dollars to donuts, if Google actually knew the right answer, that's what they would surface.