I agree they’re a great product org, but not sure I agree they’re a $16B company — messaging apps tend to be cyclical, so I’m not sold on their long term viability. It’s just too easy for new IM platforms to take root inside a company once the old one gets too noisy. Given the growing grassroots backlash against the entire Slack Way, I’m not convinced they have a long enough runway to pivot to a stickier product befo…
Their moat is sticky enough and they know it. They can decide what verticals they want to compete it, but their company mission to make business-communication more effective is still as open a field as it was when they were founded. They may have to acquire their Instagram equivalent some time in the future, but I can easily imagine that their Enterprise Customers are here to stay.
Look no further than YC darling Dropbox. For the same price you pay for Dropbox, you can get the entire Microsoft Office suite plus 6 TB of storage.