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Amazon Caught Selling Counterfeits of Publisher’s Computer Books–Again

arstechnica.com

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Re: Amazon Caught Selling Counterfeits of Publisher’s Computer Books–Again

#171
post #122

Earlier quoted context omitted.

Newegg is fine as long as you never have to return anything you've purchased. Which means it's not fine for Electronics. Their returns policy seems to be assuming that everyone attempting a return is malicious and trying to cheat them.

Yeah, I've always wondered why Newegg hasn't changed those unfriendly policies in nearly 15 years. I recall buying exactly 3-4 items from them: a digital camera in 2007, a couple of refurbished monitors in 2016, and a tablet in 2018. The lack of free shipping seems insane given how much the products already cost, and the "Return minus 15% restocking fee" really doesn't make me want to come back.

Guess I never paid enough attention to the return policy. That does make me less likely to shop there.

Who do you recommend for electronics?

Re: Amazon Caught Selling Counterfeits of Publisher’s Computer Books–Again

#172
post #171
post #122

Earlier quoted context omitted.

Yeah, I've always wondered why Newegg hasn't changed those unfriendly policies in nearly 15 years. I recall buying exactly 3-4 items from them: a digital camera in 2007, a couple of refurbished monitors in 2016, and a tablet in 2018. The lack of free shipping seems insane given how much the products already cost, and the "Return minus 15% restocking fee" really doesn't make me want to come back.

Guess I never paid enough attention to the return policy. That does make me less likely to shop there. Who do you recommend for electronics?

I'm in Canada, so gadget prices are high and Amazon's price competitiveness and selection advantage is close to zero compared to Best Buy. But when I lived in the States, Amazon's no-questions asked return policy won me over.
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