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Instacart paying 80 cents an hour because worker received a large tip

workingwa.org

171–180 of 718 posts

Re: Instacart paying 80 cents an hour because worker received a large tip

#171
post #10

There's a related blog post up on Medium by this same group (Working Washington) where they placed the same order, once with tip and once without, so people could directly compare. From my perspective Instacart is stealing from its customers and workers by doing this. I'm a huge fan of instacart (my fiance and I use it regularly), but this is definitely going to push me away from the platform. At a minimum I'm going…

[deleted]

Re: Instacart paying 80 cents an hour because worker received a large tip

#172
Their help section specifically states :

"Shoppers appreciate tips as a way of recognizing great service and 100% of your tip goes directly to the shopper delivering your order. For more information about tipping, follow this link."

Source: https://www.instacart.com/help/section/200761924#213895126 payment/service fee section

If confirmed this is straight out lying to your customers

Re: Instacart paying 80 cents an hour because worker received a large tip

#173
post #10

There's a related blog post up on Medium by this same group (Working Washington) where they placed the same order, once with tip and once without, so people could directly compare. From my perspective Instacart is stealing from its customers and workers by doing this. I'm a huge fan of instacart (my fiance and I use it regularly), but this is definitely going to push me away from the platform. At a minimum I'm going…

I love how even knowing the company is stealing from their employees isn't enough to get you to drop using their service. I'm going to send at most 3 angry tweets about this before I forget about it and move on to the next thing to be upset about today.

> how even knowing the company is stealing from their employees isn't enough to get you to drop using their service

why should it be?

ahh whaaat? mashes downvote button

since you are still reading, what is the exact thought process here, can you articulate this? So the service works and still provides a convenience for you, but is this action being masqueraded as the most effective way to get the company to change a policy amongst all other possible actions? Is it just to not "support" a company that does a single thing you disagree with? Is it something else?

I think there are more effective ways of bringing Instacart into compliance with your ideals. Isn't that a possibility?

edit: and no responses by time of writing while on the way to getting downvote censored. Be interesting to see if it flips when a different crowd gets off of work.

Re: Instacart paying 80 cents an hour because worker received a large tip

#174

Seriously, this is the responsibility consumers have in a free market. If there's behavior you don't like, move on. You don't get to complain about bad actors when you're literally keeping them in business.

Collective action is essentially impossible among consumers though. Boycotts essentially never work. Not only that, but who are you going to use instead of instacart: Amazon Fresh? Uber? Or will you drive yourself to the store and buy it from minimum wage employees who work unstable hours? Also, what do you think the working conditions were like for whoever picked that asparagus?

Your comment suggests that it's ok to directly support bad businesses because you're probably also indirectly supporting bad businesses.

If that's not what you meant, can you please clarify?

Re: Instacart paying 80 cents an hour because worker received a large tip

#175
post #18

Earlier quoted context omitted.

> From my perspective Instacart is stealing from its customers and workers by doing this. This is 100% wage theft.

It will not matter. Washington state law does not apply. The sovereign state of Washington laws are superseded and invalidated by mandatory binding arbitration. The rights set out in the State of Washington's constitution do not apply, for they are superceded and ignored by mandatory binding arbitration. Any dispute will go to a monkey court instead.

Washington state law certainly does apply. The state did not sign a mandatory binding arbitration agreement. The employee/contractor may not have the right to bring suit against Instacart, but the state maintains that right.

Thought experiment: could Instacart assault, kidnap, or murder a delivery driver and claim that arbitration is the only venue for redress?

Re: Instacart paying 80 cents an hour because worker received a large tip

#176

German reader here. Because of minimum wage you'd only tip if service was good (or always tip if you have enough money, my parents generation are more frugal than I am). Delivery services often get around minimum wage because they use the "Uber" trick and technically the drivers are "self-employed", always tipping those folks. Anyway: Are tips taxable in the US? Here in Germany tips are tax-free under certain conditi…

Officially yes, all tips are taxable. However people that get cash tips often don't report and pay taxes on them.

Re: Instacart paying 80 cents an hour because worker received a large tip

#177

What are the poor legitimately at fault for then? I'm tired of this implication that the poor can never be at fault for anything, because they are so poor. It is an overly simplified sympathy that doesn't always reflect reality.

The parent didn't say "the poor can never be at fault for anything", they listed a few legitimate examples of victim blaming. There was the "everything the fault of the poor" bit in the first sentence, but that was obvious hyperbole.

And I never said the poor are at fault for everything, but I'm being treated as such it seems.

What I want to know are examples of things that the poor are at fault for.

Re: Instacart paying 80 cents an hour because worker received a large tip

#178
post #15
post #5

This is terrible for the worker and highly deceptive to the client. Surely this is fraud? Collecting tips but not passing it on?

Of course it's illegal to steal tips, but actually enforcing that is another matter. Companies will blatantly build illegal business models. And of course some developer coded this automated tip stealing.

This is why I support unions... when you have strength in numbers, you can have an ethical code that can be followed.

Firing one guy because he won't steal from your customers won't fly if the union tells your entire development team to walk and they'll cover wages until they get a better job.

Re: Instacart paying 80 cents an hour because worker received a large tip

#179

Earlier quoted context omitted.

“the customer can decide how much he wants to pay everybody in the supply chain” sounds a bit to too much like a possible pitch for a startup.

maybe we should tokenize it and put it on the block-chain :)

You say that in jest, but this sort of thing really is a potential use for the tech.

Imagine a widget where every link in the supply chain is paid proportionately, instead of each layer trying to skim what they can. If a salesperson sells the product for 10% more, they get 10% more commission - and the distributor gets 10%, and the manufacturer, and the producer of the raw materials, and the transportation provider, and...

Re: Instacart paying 80 cents an hour because worker received a large tip

#180
post #10

There's a related blog post up on Medium by this same group (Working Washington) where they placed the same order, once with tip and once without, so people could directly compare. From my perspective Instacart is stealing from its customers and workers by doing this. I'm a huge fan of instacart (my fiance and I use it regularly), but this is definitely going to push me away from the platform. At a minimum I'm going…

I love how even knowing the company is stealing from their employees isn't enough to get you to drop using their service. I'm going to send at most 3 angry tweets about this before I forget about it and move on to the next thing to be upset about today.

Tipping in cash seems like the best way to support the workers. Keep in mind the workers themselves are organizing this campaign- they want people to put a 22 cent tip (to show solidarity) and then tip in cash.

If that doesn't work then of course I'm going to drop their service. I just believe that supporting worker led actions is the best way to push change at this very moment.

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