Earlier quoted context omitted.
I've used some SAP-based solutions a few times and the closest experience I can relate it to is late 90s MS Access applications: Everything takes ages. Things that should be easy and quick (e.g. viewing a related record or item) are often difficult and take time. Every form of search function doesn't really work, even with perfect input data. Searching doesn't work if your input is slightly off (e.g. names in wrong o…
One of the reasons companies adopt software like SAP is to replace process expertise with software. If a highly paid process expert accomplishes a task in half the time a poorly paid person accomplishes the same task with SAP, SAP wins if the poorly paid person makes half as much as the well paid one. Also there is a question of scalability - the supply of smart people is limited and depending on smarts is risky. Hir…
Assuming SAP is free both to license and implement. From what I've heard of SAP installations, that's rather far from the normal case.