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Amazon raised Prime Day prices, misleading consumers, says vendor

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Re: Amazon raised Prime Day prices, misleading consumers, says vendor

#171
post #163
post #134

Earlier quoted context omitted.

So you just helped continue the fraud? Things aren't gonna improve by complaining on HN.

A dull knife is fraud? Seriously? Knives are meant to me sharpened. The cheapest knife can be sharpened to razor blade sharpness. Sometimes new knives come sharpened somewhat, but in my experience all mass-produced knives need sharpening when new, even $250 knives. I genuinely can't comprehend the complaint. What next, buy a new car and complain it didn't come with the tank full?

If it was a ceramic knife, would it still make sense for a customer to figure out how to sharpen one of those?

Re: Amazon raised Prime Day prices, misleading consumers, says vendor

#172
post #166

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To be fair, Amazon never claimed the lowest prices, that's Walmart's motto I believe. Amazon strikes for best customer experience, I think it tries to achieve the best balance of convenience, value and service.

Yep, but - still to be fair - please list the last three items that you could find (locally or online) at a lower price but that you decided to buy from Amazon instead because of the superior customer expereince.

I won't enumerate the three items, but I do but things from Amazon that I know I could buy for a bit cheaper either in some local store or online. I so it because I value my time and looking around for the best deal takes time too

Re: Amazon raised Prime Day prices, misleading consumers, says vendor

#173
post #159
post #154

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It shouldn't be hard for Amazon to detect such behavior and improve it's reviews or scores. Why don't they do that?

> It shouldn't be hard for Amazon to detect such behavior and improve it's reviews or scores. Why don't they do that? Amazon doesn't benefit financially from negative or average reviews, but they do benefit from the positive reviews, regardless of their legitimacy, as the parent poster demonstrated.

Of course Amazon benefits from negative reviews. In a brick-and-mortar shop I can physically inspect the product before buying to judge its quality. Online shops don't have that, so you either have to trust the shop, brand or review system. Since Amazon allows everyone on their platform, the review system is the only reason you can still buy noname products there.

A good review system translates to trust, which enables sales.

Re: Amazon raised Prime Day prices, misleading consumers, says vendor

#174

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This is another big one. Amazon is filled with garbage products. It can be very hard to tell what's quality, anymore, and the reviews aren't trustworthy the way they used to be. I used to read reviews on Amazon religiously even if I was buying somewhere else. That habit has kinda faded, though it's still one of the better sources of real world product knowledge.

> and the reviews aren't trustworthy the way they used to be You can say that again. I recently bought a kitchen knife with Amazon Prime that had ~100 reviews, an average of 5 stars. It cost £33, so wasn't particularly cheap. Just after I bought it the seller sent me one of those nagging emails asking for a review which I ignored. A week after they sent me another email, a copy of the first one. By the time I've alre…

This is weird. It's like complaining about corruption and accepting a bribe at the same time.

Re: Amazon raised Prime Day prices, misleading consumers, says vendor

#175

Earlier quoted context omitted.

Yes it is the same awful bike. Kent International owns the brand it does some assembly in South Carolina, the parts and frames come mainly from China and Taiwan https://en.wikipedia.org/wiki/Kent_International

No, it's not the same bike. The manufacturer's model number is different. They're not the same model. If you look at the descriptions, the Walmart one seems to be a large, and the color is not offered on Amazon. Now if you look at a large one from Amazon in red, you see its already 199$ instead. So size and color seem to be priced differentially.

differing a model by one digit and a minor feature is an old school game retailers started to run decades ago. back in the day when we had many big box electronics retailers who all price matched and beat a competitors price it could be real difficult getting that match/deal because on this minor difference.

Example, Receiver A and Receiver B are from the same manufacturer, have the same model name, but since their UPC code is different they don't price compete per small print the big box stores employed. It may even be useful to keep current online comparison systems from doing the same. To truly make the receivers different they usually swapped which extra port they featured on the back even though the guts of them were identical

Re: Amazon raised Prime Day prices, misleading consumers, says vendor

#176
post #144

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For a really long time (over a year) I was trying to get my oders to be shipped to an address in California, Daly City. I had 30% success rate. I have called Amazon several times but they gave me bullshit. I figured out that the delivery guy was stealing all of the shippment and I could prove it. Amazon did not care. After a while I just stopped ordering anything because it is impossible to get delivery there. All of…

Were your orders being stolen or were they being shipped to another address? You comment was a little conflicting.

Being stolen. Reported delivered all the time. Once I went and followed the delivery truck and checked when the guy reported it delivered. When I confronted the driver he said he got lost.

Re: Amazon raised Prime Day prices, misleading consumers, says vendor

#177

Earlier quoted context omitted.

This is another big one. Amazon is filled with garbage products. It can be very hard to tell what's quality, anymore, and the reviews aren't trustworthy the way they used to be. I used to read reviews on Amazon religiously even if I was buying somewhere else. That habit has kinda faded, though it's still one of the better sources of real world product knowledge.

> and the reviews aren't trustworthy the way they used to be You can say that again. I recently bought a kitchen knife with Amazon Prime that had ~100 reviews, an average of 5 stars. It cost £33, so wasn't particularly cheap. Just after I bought it the seller sent me one of those nagging emails asking for a review which I ignored. A week after they sent me another email, a copy of the first one. By the time I've alre…

Why not get your refund, and then reinstate your review along with your experience of them getting your review removed.

Re: Amazon raised Prime Day prices, misleading consumers, says vendor

#178

FOX is fishing for how Amazon could be hurting consumers so as to get anti trust litigation going. It is not illegal to be a monopoly but if it is hurting consumers it is fair game. My opinion Amazon is NOT hurting consumers but rather Trump and the Republicans want to hurt it. YMMV

Surprised that there isn't more of a discussion about how this link is from Fox news... and right after Trump tweets about Amazon.

What is the problem about the link being from Fox News?

Re: Amazon raised Prime Day prices, misleading consumers, says vendor

#179

Earlier quoted context omitted.

I have saved thousands of dollars thanks to Amazon. Not because I bought from them. No, but because I use their app to compare items and get a price match. Nearly every major store (Walmart, Target, Home Depot, Best Buy, Staples, Office Max/Depot) match or beat Amazon. With Amazons app I can instantly scan all my products at a store. I may only save 2-5 dollars per item, but I do it every time I shop. The other day I…

Home depot does not price match IME. I tried to buy a portable AC a few weeks ago and they wouldn't price match against anyone.

Home Depot does price match, but you do have to watch out for the carve outs. I most recently tried to save quite a bit of money on my kitchen appliances. However, they only price match "in stock" merchandise. They had to order these units so no price match for me.

Re: Amazon raised Prime Day prices, misleading consumers, says vendor

#180

Earlier quoted context omitted.

The particular issue described above (raising "base" prices to show a larger discount) is common in USA but illegal and thus very rare pretty much everywhere else. I'm quite sure that amazon.de and amazon.co.uk didn't apply this practice. There's a rather common set of "truth in advertising" laws (e.g. to show a "x % off", the base price can't be made up ("recommended price") but you must have sold this item for cert…

is this really the case in practice, though? Are there websites to measure it for amazon.co.uk/.de? Asking honestly as I always assume they get around those regulations in some way.

As noted above you can check with camelcamelcamel even on .de. or .uk links.

Advertising and 'sales' are quite strict in the EU and consumer protection is very strong.

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