Email jeff@amazon.com. This same thing happened to me a few months ago. I tried everything and was banging my head against the wall. After emailing jeff@amazon.com the issue was resolved in less than 24 hours.
Still locked out of my AWS account
171–180 of 283 posts
Re: Still locked out of my AWS account
#172Also having problem with AWS - can't access it and they keep billing me for something there I want to shut it down (EC2?) but I can't. I recently moved from Brazil to UK (new address) and changed phone + sim card (Authenticator after restore from backup lost all 2 factor auth entries). This is the moment when you realise that you're outside of predefined use cases of The Machine and you're fucked. Nobody is here to h…
This is why, when creating a new 2FA login, you MUST write down the one time use backup codes, and store them in a safe and secure place.
I learned this the hard way when google authenticator failed to restore my keys after a phone upgrade. Now I make sure I copy the data from those QR codes and store them in a GPG encrypted file (I store the data and the QR code itself as utf-8 art in the file).
Re: Still locked out of my AWS account
#173Earlier quoted context omitted.
Sometimes I feel like I'm last person on the planet who has their own domain and hosts their own email.
I don't host my own email (I've had terrible experiences trying to send), I do have my own domain and let someone else host my email (In this case Google :( but since it's my domain I can change it and it doesn't matter to anyone). Aside: It always frustrates me when I see a business with their own domain and then an @gmail.com or @aol.com address. What registrars don't offer basic email forwarding (often for free?)…
Zoho is pretty much free for personal uses. They charge per user per month, but under 25 users is free, and if you're not a business you don't have that many users.
I have numerous personal projects that are web sites/web apps and I use Zoho to get emails at all those domains.
I don't know if this is frowned upon by Zoho, but if you don't want to use their UI, you can set up your regular personal Gmail account to act as a POP3 client and just retrieves emails from Zoho that way. (now that I wrote it out, it makes me think it can't be frowned upon, simply because POP3 is even offered as a feature there)
Re: Still locked out of my AWS account
#174I've been locked out of my AWS account for almost 3 years now. I have 2FA enabled, tied to a phone number I no longer have access to. I receive two emails per month. One invoice, for $0.80 (I cannot remember what is running on there, but I guess it must be something). One threatening, "Your AWS Account is about to be suspended". I've been "about to be suspended" for the entire 3 years. I want to pay the bill, I can't…
at what point does the debt get sold to a debt collector thus causing you more trouble and pain than paying for a notary would cost? Also if you're in the US and maintain a bank account, many banks offer free notary services.
It depends - but once that happens he is likely in the clear. The FCRA(https://en.wikipedia.org/wiki/Fair_Credit_Reporting_Act) states that once a debt is acquired by a new party, you(the debtor) can demand a proof of debt. If you don't get it in 30 days after the demand, the debt is null and void. If you do get it - proceed directly to small claims court and dispute it with all your documentation, and ask for an immediate bench ruling. There are precedents for this type of thing, and they are on the poster's side.
IANAL
Re: Still locked out of my AWS account
#175The moral of the story is that your AWS account and your personal amazon buying account should be separate. As well, if you use Kindle Direct Publishing, are an Amazon Seller, work for Amazon Flex, or use the Amazon Affiliates program, each of these should also be on an independent Amazon account. This way, problems on one won't affect problems on the other.
I agree. Isolate your shit. I know it's more work, but still do it.
Re: Still locked out of my AWS account
#176Earlier quoted context omitted.
I used this trick for years. However, there are downsides. For example, sometimes a service will let you sign up with this just fine, but later when you need to do something else (such as password reset) or a phone agent has to enter it... it chokes. Not to mention after some time passes you may forget what the special bit was and have to fall back to searching your email. Being regimented about the naming system hel…
This is why I have my own domain. I have a catch-all email box that just accepts everything and can make up emails on the spot, service@example.com. It makes things a lot easier down the road if I have a problem with my current provider as I can change the MX records at will. This means though that my DNS service must be under another domain for safety though but that's less of an issue.
Do you have anything written about the components & configuration, by any chance?
Re: Still locked out of my AWS account
#177Earlier quoted context omitted.
The problem is that as they get bigger, they may soon automate delinquent account notifications to debt collection agencies which could impact your credit rating sometime down the line. You are unfortunately on the wrong side of an asymmetric relationship here.
That's solved by disputing the debt. Document the good faith attempts to pay.
Still a hassle you shouldn't have to go through.
Re: Still locked out of my AWS account
#178I have yet to receive a human response from Coinbase after contacting them 59 days ago... time to nag them again.
Write to Fred Wilson fred@usv.com (investor in coinbase)
Guaranteed that you will see the escalation that you need. You may want to provide links to others complaints about the same that you can find but make it short and simple.
Re: Still locked out of my AWS account
#179Earlier quoted context omitted.
One trick I like is that you can use `account+ @example.com` and a lot of services will consider it a separate e-mail address, even though MTAs will transfer it to the same account; this has the added benefit of being easy to filter for on your e-mail client. I also use this tactic when signing up for web services that I anticipate will spam me. (I import a lot of merch from China/Japan; their unsubscribe systems ten…
I used this trick for years. However, there are downsides. For example, sometimes a service will let you sign up with this just fine, but later when you need to do something else (such as password reset) or a phone agent has to enter it... it chokes. Not to mention after some time passes you may forget what the special bit was and have to fall back to searching your email. Being regimented about the naming system hel…
Yes, this is the reason I know that the + character is %2b in a url. I've had to manually type it on so many crappy unsubscribe links (they don't realize + needs to be escaped because the web server they are using is doing the old-school + => space translation).
The nice thing about running my own email server is I configured it to use . and _ as well as +. me.xxxx@example.com and me_xxxx@example.com are pretty much guaranteed to work, and it ends up exactly the same as the +.
Re: Still locked out of my AWS account
#180Earlier quoted context omitted.
What's the consequence of him being impersonated here though? Some fraudster pays his bill and gets nothing out of it?
Some fraudster shutting down an account that should actually be kept running, owned by someone who is merely very lax about paying bills.
If you aren't paying your bills, then you shouldn't be surprised that it gets shut down.