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Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

kolemcrae.com

171–180 of 182 posts

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#171

I got caught by another Skype issue - merged my long-time Skype account with my MS account. Old skype account - kinda bad password. MS account - great password, 2FA. Then I got alerts that someone in China had logged in to my MS account. I couldn't figure out how they'd done this until... I figured out they'd signed in to skype, using my old skype username and old skype password that were still valid for some unknown…

It wasn't manually hacked, there's someone out there running a program to brute force known Skype usernames & spreading spam & confirming more Skype usernames. Alphanumeric password upto 9digits are not safe absolutely.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#172
post #116
post #111

Earlier quoted context omitted.

that is just a microcosm of how bad the situation is. I dont think microsoft fully understands how impossible it is to have a conversation with a lay person using microsofts correct terms. "no not skype, what you want is skype for business (a completely different unrelated product), then you want to access a folder in your microsoft office 365 group team site document library (no not teams, thats different) through t…

And then there's the interesting conversation that ensues when someone says they can't send mail in outlook. Outlook on the desktop, for windows or for mac, or maybe on the web, either outlook.com or outlook for business or outlook web access, or perhaps on mobile, on windows phone or android or iOS. All of those things are very different. It seems like writing a new outlook is the break-in project for any new team i…

This happens with "Visual Studio". When someone says "Visual Studio" won't work, do you mean VS Enterprise or VS Code--two totally different products. Come to find out they really mean visualstudio.com which is sometimes call VS Online or more like VSTS (Visual Studio Team Services). Some people who have been around just refer to it as TFS (Team Foundation Services) but that is more closely tied to TFVC (Team Foundation Verison Control) but VSTS supports Git.

It's a mess.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#173

Google used to be pretty bad at this too, but they seem to have their act together these days. It's not an easy problem. But yeah, when I go to use a Microsoft service online it's always a crapshoot, and certain products require either a personal account or a work account. Syncing OneNote is a confusing mess because of this. And don't get me started on Lync/Skype for Business...

It is not always easy to do a good quality control when they downsize their best people and hire people willing to work for less money but a lower quality. Back in the 1990s I worked as a tech and programmer. I issued bug reports to Microsoft and they would fix them in the next service pack or version. But in doing so they'd change the Windows API calls which broke my Visual Basic programs. I had the Dan Appleman boo…

Still have a couple of the Microsoft Developer Network t-shirts they mailed to you for reporting bugs in Visual C++/MSDN.

I can remember having an issue with a Windows API call in the 90's and having to go on usenet to find someone who knew where to download an example program that Microsoft inexplicably removed from subsequent MSDN CDs.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#174
post #143

Had to deal with Windows/Skype/Office login issues for a senior. It is insane that people who pirate have an easier time than paying customers.

Not necessarily looking to go in the direction you mention, but I'm curious what you mean nonetheless - AFAIK, Skype's consumer/personal offering is free, and then you need to subscribe for business accounts because that all runs on microsoft servers. Are you referring to a different product, or are there copies of old enterprise skype server systems floating around out there?

This person had Skype credits and some calling plan. Very consumer level :)

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#175
post #114

Earlier quoted context omitted.

> In other words, how could Apple differentiate between "it's my account but not my phone" and "it's my account and it is my phone"? Because the phone in question used that Apple id precisely once, and is now configured with hers? There's obviously some foreign key floating around keeping the association, even though it should not be there. And that's ignoring the question of why and how, when syncing, backup, etc is…

It's configured with an account at setup. You need to reset the phone before logging in with another account.

1) That is a false statement. [1]

2) Even if that were true, that is not what happened in this case.

3) Even if that were true, it still does not explain the weird random data leakage.

[1] https://support.apple.com/en-us/HT203983

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#176
post #114
post #113

Earlier quoted context omitted.

"For reasons I won't go in to, at some point, I ended up giving her my Apple ID password to fix a problem when I couldn't do it." I won't ask about the reasons, but it seems like everything in your email is a consequence of you setting up someone else's phone to use your account information. Sure, going to a feature phone would solve that, but so would not actually sharing your account with someone else. What else di…

> In other words, how could Apple differentiate between "it's my account but not my phone" and "it's my account and it is my phone"? Because the phone in question used that Apple id precisely once, and is now configured with hers? There's obviously some foreign key floating around keeping the association, even though it should not be there. And that's ignoring the question of why and how, when syncing, backup, etc is…

Make sure that device isn't listed in your devices if you sign into iCloud.com with that account and go to the account settings.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#177
post #171

I got caught by another Skype issue - merged my long-time Skype account with my MS account. Old skype account - kinda bad password. MS account - great password, 2FA. Then I got alerts that someone in China had logged in to my MS account. I couldn't figure out how they'd done this until... I figured out they'd signed in to skype, using my old skype username and old skype password that were still valid for some unknown…

It wasn't manually hacked, there's someone out there running a program to brute force known Skype usernames & spreading spam & confirming more Skype usernames. Alphanumeric password upto 9digits are not safe absolutely.

Well of course

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#178
post #175

Earlier quoted context omitted.

It's configured with an account at setup. You need to reset the phone before logging in with another account.

1) That is a false statement. [1] 2) Even if that were true, that is not what happened in this case. 3) Even if that were true, it still does not explain the weird random data leakage. [1] https://support.apple.com/en-us/HT203983

But did you reset the phone before handing it over?

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#179
post #143

Earlier quoted context omitted.

Not necessarily looking to go in the direction you mention, but I'm curious what you mean nonetheless - AFAIK, Skype's consumer/personal offering is free, and then you need to subscribe for business accounts because that all runs on microsoft servers. Are you referring to a different product, or are there copies of old enterprise skype server systems floating around out there?

This person had Skype credits and some calling plan. Very consumer level :)

Sorry - I think there's been a misunderstanding. I was referring to the context you mentioned in the latter half of your comment, and the supporting circumstances for that.

(In other words, I'm not aware of any way Skype can be pirated, and I'm not particularly aware of any, err, accessible commercial alternatives.)

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#180

Earlier quoted context omitted.

This drives me crazy. My business partner insists on using Google Drive. So I go along with it. But not being allowed to access my Drive while being logged into other Google accounts is so annoying.

I'm not saying it's a solution, but as a workaround for similar situations it can help to use two browsers, one for each account.

Yeah, the best solution here is to use multiple chrome profiles with one for each account. Google's multiple sign-in is incredibly buggy and is a huge pain when integrating with their oauth APIs
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