171–180 of 299 posts
>While Bob didn’t have multi-factor authentication enabled, he had also heeded Google’s suggestions to add a backup phone number to bolster security. Ah, there it is. No two factor turned on.
>Bob didn’t have multi-factor authentication enabled even if enabled, if it was set to send the code as sms it would go to ... the phone :-\
Anyone know if the procedure for transferring landlines is more painful for fraudsters?
> This pattern seems like something security software should be able to detect: a password reset with incomplete information, followed immediately by a change in recovery email, name, and two-factor-auth settings, coupled with a “my account has been compromised” help request is highly suspicious. This series of events could easily occur in legitimate cases. Say you lose or destroy your cellphone. Since you only ever…
> This series of events could easily occur in legitimate cases. I don't think so. Why, in your scenario, would they file a help request saying the account had been compromised? They might file a request with some other content, but not that . Your general point is valid, but I think the OP has probably figured out a set of features from which one could pretty reliably tell that something was amiss. And all he's sugge…
Recently my wife, without any identification, went to Tmobile and was able to have my account automatically canceled and added to a new joint family account. She went with my knowledge, but TMobile never called to confirm. After which my phone no longer had service, and I had to install a new sim card prior. While she did this with my knowledge, I no longer have access to make changes to the account, until she adds m…
Was there a documented and confirmed link through your banking details, like did she have the credit card that you paid for the sim with, or was she named on a joint bank account associated with your phone account? I don't doubt that a telecom would do such a thing as you describe but have some hope that you're just not seeing the back end confirmation?
I paid for my t-mobile through my personal account.
I would have hoped they would have at least called the number and get confirmation first, prior to switching things over.
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What else? I was creating this for Youtube videos for my son. When we were about to upload a video, it was already banned.
I dunno, but you weren't banned for not having a phone number attached to your account, because I and many others have accounts without phone numbers and are not banned.
I have also an old account that does not have a phone number and it is functional.
What I was describing was a creation of a new account.
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>they've got a less-than-stellar reputation for support of paying customers I've actually had surprisingly good support from the $150/month plan for their cloud products. They get back to me quickly and give good advice (with custom code samples when needed).
+1 Have had multiple issues with Google Apps and GCloud over the years and very promptly received phone calls from support (that I didn't expect). I live in Fiji, and have a tiny small business account (~$30/m)
> I'm curious [...] why Google doesn’t temporarily disable accounts so impacted until a human reviews activity. Because Google doesn't have humans reviewing anything unless there's a direct link to marginal revenue/cost avoidance attached to that interaction that can be priced in. Their business model is to achieve scale through automation and machine learning; which means not doing things that would require manual i…
This is why last weekend I moved to FastMail. I've filed two support tickets since, and both were responded to in an hour or two. For the trivial cost of half a Netflix subscription, the most vital thing I have on the Internet is supported by real people. It's hard to justify Gmail these days other than the frustration of migrating off of it. As a side perk, Australia has no equivalent to a National Security Letter,…
Earlier quoted context omitted.
I dunno, but you weren't banned for not having a phone number attached to your account, because I and many others have accounts without phone numbers and are not banned.
It may depend on the time frame and geolocation. I tried to do this about 6 months ago. I have also an old account that does not have a phone number and it is functional. What I was describing was a creation of a new account.