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The vanishing civility: The game of jerks, bozos and assholes

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Re: The vanishing civility: The game of jerks, bozos and assholes

#171
post #166
post #156

Earlier quoted context omitted.

> If someone's factually wrong, a response pointing out the errors is far more effective than a downvote, and encourages further discussion. If something is offensive, flag the comment and move on. I try to downvote poor conversation norms: a common one is replying to an argument that someone didn't make. (Especially when it begins "oh, so you think...") I'd be okay with flagging such things if we agreed that that wa…

> I'm not sure about flagging such people, but I'm okay with downvoting them. It may save your time, but a downvote doesn't explain why you think someone is clueless. Even link a link to something they could read to enlighten them to your point of thinking or a book title might be adequate in making your argument and would take maybe 30 seconds more, at most.

I've lurked on this site for maybe 4 years and only recently created an account. I find that I'm okay with downvotes on particular comments, but what kills me is having my score right there at the top of the page all the time. Just reminding me of how well I'm doing. It makes it harder to be sanguine about paying the price for an unpopular comment.

That said, getting past valuing fake internet points is a great exercise. I use reddit a fair amount and some of the subs I'm on are far more capricious than HN with the downvotes, often using it as an echo chamber reinforcement tool. I consider it good to acclimate yourself to paying the price for voicing unpopular opinions (without being a jerk obviously).

Re: The vanishing civility: The game of jerks, bozos and assholes

#172
post #35

Earlier quoted context omitted.

> More and more we live in a culture where people think it's their right to feel offended for anyone saying anything that makes them fell that way to just be shut up by someone (some faculty department for instance). Um, it is someone's right to feel offended, you can't control how anyone else feels. Now others can determine whether someone taking offense at something is reasonable in the situation, but people have t…

> Um, it is someone's right to feel offended Well, doesn't that mean then other people have the right to say whatever they want even if others feel offended? Which means we don't need to have this discussion and just accept both the offended and the assholes. This argument seems to me to lead nowhere, unless you say being offended is okay, offending is not. Which I would find quite disturbing, not just because Recep…

No, it just means that you can't control how something will be received and that sometimes people are going to have an negative emotional response to something benign or well-intended.

Now, whether someone should change their behavior to suit the sensibilities of the offended is the question. The answer to that question is basically what social norms are. It's a moving target that evolves over time and across segments of society, so there's no foolproof way to always know where the line is.

But as long as someone cares to understand, learn from, and empathize with other people more often than not they'll have an idea of what is appropriate and inappropriate. The asshole is the person who either doesn't care, or chooses not to understand or take stock of the reactions of others, and as such is waaayyy over the line for decency.

> This argument seems to me to lead nowhere, unless you say being offended is okay, offending is not. Which I would find quite disturbing, not just because Recep Tayyip Erdoğan (Turkey) would vehemently agree but because it seems wrong to me.

In the case of Turkey and some other parts of the world, we're getting into the territory of the government punishing people with dissenting opinions or criticisms. My take would be that someone has the right to feel offended, but the government should not be in the business of punishing the offender when it comes to speech, political views, etc.

So someone can express utter disgust with the AKP and call Erdoğan a dictator in waiting, which would offend many of his supporters, but that shouldn't result in punishment/imprisonment.

Re: The vanishing civility: The game of jerks, bozos and assholes

#173
post #113

When I was the editor of Dr. Dobb's, we were very concerned about how to create a lively discussion forum that was free from jerks and unpleasant people. Ultimately, we settled on two components: treat everyone respectfully even those who seemed to be trolling, and delete all insulting posts. This largely worked. Similar elements seem to work here on HN too. That the efficacy of this approach is repeatable suggests t…

> delete all insulting posts This would be ok on HN. I'd rather that than people downvoting because they disagree or because you made an honest mistake. It wounds me every time I get a downvote, and often I just logout and create a new user, so that I don't feel marred by being associated with a past comment that someone didn't like. I had a serious amount of karma about 9 years ago and probably should've just gotten…

> It wounds me every time I get a downvote

I love that you said this out loud because it's candid and vulnerable. I feel the same way, and spend disproportionate amounts of time worrying and feeling insecure about down votes, when I hardly even think about up votes. Especially if I really truly try to contribute something and use a positive tone and get downvoted without any visible disagreement or explanation.

I have yet to cast a down vote because of this - I noticed how much it affected me inexplicably, and I don't want to pass that around, even if most people are impervious to it. I don't think I'm somehow being virtuous by not down voting -- some ugly comments I'm delighted to see being downvoted. But I'm not sure down votes are a necessary part of the system since things percolate to the top with up votes.

Maybe getting people to downvote less was the intent of the down vote karma threshold. Maybe it's working really well, I don't know. But that also makes receiving down votes sting just a tiny bit more.

What's funny about this to me is that it's meaningless. Why do I even care about karma? I have no idea. Once you have down vote power, what does it earn? Not much.

> I'd much rather everything just be anonymous. That would be easier.

I'd like to hear more about this. My working assumption has long been that anonymity makes bad behavior worse and more frequent overall, both comments and downvotes. Is it because you'd care less about your own profile & karma, or because you've seen anonymity produce more civility, or something else?

Re: The vanishing civility: The game of jerks, bozos and assholes

#174

Earlier quoted context omitted.

I agree with you. HN should get rid of the downvotes. They don't really serve a useful purpose. It just adds needless friction and anxiety, puts a certain amount of negativity at the center of the discussion, and reinforces a certain level of groupthink. If someone's factually wrong, a response pointing out the errors is far more effective than a downvote, and encourages further discussion. If something is offensive,…

Although I agree with this point, I wonder if the removal of downvotes would alter the usage of 'flag' by a measurable amount, and flag be used by some as a proxy for when they would have used a downvote instead.

I think this is what dang means when he talks about building the technology to make the site YC wants. Users will use the features to get the results they want, often against the intentions of the site creators. reddit and the ongoing battle against 'downvote isn't for disagreement' in every sub is a good example of this. What mods want it used for is different from what users want to use it for, and obviously the users win.

Taking away the downvote button might seem like it would fix the problem, but as you point out, it would probably just shift the site behavior so that people use different features (flagging) to achieve the same result.

Re: The vanishing civility: The game of jerks, bozos and assholes

#175

Earlier quoted context omitted.

I agree with you. HN should get rid of the downvotes. They don't really serve a useful purpose. It just adds needless friction and anxiety, puts a certain amount of negativity at the center of the discussion, and reinforces a certain level of groupthink. If someone's factually wrong, a response pointing out the errors is far more effective than a downvote, and encourages further discussion. If something is offensive,…

Is there a consensus on when to downvote? There are now quite a few people with enough karma to downvote, but from what I've seen there seems to be no clear guideline on when it's appropriate. Should you downvote factual errors? Should you downvote hateful comments that don't contribute to the discussion? Should you downvote comments you don't agree with? Should you downvote for bad English? Should you downvote a com…

I don't know if there's a consensus, but I doubt it.

One way to think about downvotes is to keep them symmetric with upvotes. When I first came to HN, I expected downvotes to be asymmetrically reserved for people being wildly factually incorrect, or wildly negative. But, maybe if you upvote something on a whim because you lightly agree with it, it should be equally acceptable to downvote something because you lightly disagree with it. I don't do that, but I don't have any compelling reasons not to, aside from I don't like getting downvoted, it still feels more serious than upvotes.

When do you upvote things? I upvote for a number of different reasons including but not limited to when someone says something funny, contributes something valuable or different than others, posts data or relevant links worth bookmarking, says something that I agree with, shows a high level of nerdery and/or expertise in a weird subject matter, has a great attitude or meaningfully positive spin on something, etc. And as long as it's tastefully done, I'll even upvote the occasional correction or sarcastic comment.

I also tend to upvote people who engage with me, and respond to things I've said. Lately, it has been especially important for me personally to upvote people who are being critical or disagreeing with me, even if they're pushing my buttons. If my goal is for the conversation I start to bubble upward, then upvoting the thread is better than downvoting.

So, I'm only one person and I don't even have a consensus myself about when to upvote. ;) I don't personally expect consensus on when to downvote, other than a general wish that people use it judiciously - and I have to say that by and large, that is what I see going on. It's uncommon that I see or experience unfair or unreasonable downvoting.

> You need a certain level of karma to even give downvotes, so maybe the assumption is that people at "that level" should already know to how to use them.

I can only speak from my own experience and say that my ideas about how to vote changed between when I first started here and when I finally earned the ability to downvote. Not having the ability to downvote for a while did help me learn how to say more things that contributed rather than get stuck in the eddies of Internet arguments. If I'd had the ability to downvote from day 1, I would have used it a lot. Since I didn't have it, by the time I got there, I now don't see the need to use it, and so I don't.

Re: The vanishing civility: The game of jerks, bozos and assholes

#176
post #151

Earlier quoted context omitted.

IMO the biggest challenge of self-moderating communities is avoiding the echo chamber effect: ideas surviving and spreading due to their popularity, rather than their merit. I'm curious if you agree that this is a problem, and what your plans are to address it, if you do.

How on earth do you propose to separate merit from popularity? Besides, there's also the question of " for whom is this a good idea?" especially in the context of things like Uber and SF property values discussions. It matters which side of the proposition you're on.

Are you really arguing that there are no objective standards by which we can judge rationality?

Re: The vanishing civility: The game of jerks, bozos and assholes

#177
post #119
post #55

Earlier quoted context omitted.

>When I was the editor of Dr. Dobb's, we were very concerned about how to create a lively discussion forum that was free from jerks and unpleasant people. I think this seminal essay is required reading on such matters: http://www.shirky.com/writings/herecomeseverybody/group_enem...

Thanks; I just re-read that and it seems to me that HN is mostly pretty well aligned with what he's saying. But let me phrase that as a question: what's the most important insight in the essay that HN does not currently line up well with?

As a long time lurker, but a brand new user, I think my one criticism, as it relates to the article, would be that HN doesn't facilitate conversations as well as I would like. Or I'm using the site wrong.

So far as I can tell, there is no way for me to know when a person has responded to a comment of mine other than keeping my account page opening and refreshing to see if anyone has posted a response to me. Some means of being told, hey, someone posted a response to your comment 'X' would be nice.

That and there's a dearth of sex talk. Get us more of that you delicious beast.

Re: The vanishing civility: The game of jerks, bozos and assholes

#178
post #97

This sentence jumped out at me: >You also have those individuals who are “not rude” but keep telling people to “suck it up”, to get “their act together” or to believe that disrespect is just a question of interpretation. Sounds like the author has a lot of conflicts. Sounds like he often receives unwanted advice to cool his jets. Talking about "assholes" is somewhat pointless because conflict is a fact of life, and i…

> >You also have those individuals who are “not rude” but keep telling people to “suck it up”, to get “their act together” > fix yourself first. Become tactful, adroit and thick-skinned Aren't you just demonstrating exactly what the author was complaining about?

Two answers:

1. Yes. It is not easy to take the advice of "suck it up." But if you are getting that advice regularly, there's a reason.

2. Paradoxically, telling people on the internet to fix themselves is the opposite of fixing myself. Advising tact is not tactful. If I knew this author in real life, I would probably commiserate with him, give him sympathy and understanding. Only if he's a close friend or shows signs of receptiveness would I offer the advice he really needs.

Re: The vanishing civility: The game of jerks, bozos and assholes

#179

When I was the editor of Dr. Dobb's, we were very concerned about how to create a lively discussion forum that was free from jerks and unpleasant people. Ultimately, we settled on two components: treat everyone respectfully even those who seemed to be trolling, and delete all insulting posts. This largely worked. Similar elements seem to work here on HN too. That the efficacy of this approach is repeatable suggests t…

> jerks, bozos and assholes

Looks like incivility to me.

In my humble opinion, more often than not, when a techie refers to another commenter as an "asshole" they simply mean that they dislike the other commenter's politics or lack of left-leaning political correctness. You see, most techies espouse leftist views, which are rarely challenged in public because most media lean left. When they come across real-world opinions held by a large percentage of the population, they flip out and call the offender(s) "jerks, bozos and assholes."

I'm on the other side. I see the entire original post and most of the related comments on HN as examples of intolerance of truly diverse opinions. Those who would flag-kill differing opinions are the "assholes". Those incapable of seeing their own bias are likely "bozos" or "jerks". In short, several of the self-congratulatory commenters on HN fail to understand that the words "asshole", " jerk", "bozo" apply squarely to them.

I had a recent post which got 5 quick upvotes then was flag-killed for failing to hew to feminist orthodoxy and the feminine imperative. That's how intolerance is done.

Re: The vanishing civility: The game of jerks, bozos and assholes

#180
post #151

Earlier quoted context omitted.

How on earth do you propose to separate merit from popularity? Besides, there's also the question of " for whom is this a good idea?" especially in the context of things like Uber and SF property values discussions. It matters which side of the proposition you're on.

Are you really arguing that there are no objective standards by which we can judge rationality?

To the extent that there are, that would really limit the scope of discussion. There's no objective morality and no objective politics. Even if we try to limit discussion to "facts", things fall apart fairly rapidly once we start talking stochastic events and statistical morality.

Rationality can tell us about likely means to achieve goals and give a probability distribution of outcomes. It can't tell you what to want, what is right, or what to risk.

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