161–170 of 178 posts
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Also as I found out, set the TTL on your CNAME very low. Also this is a PITA if you use the @ entry in your DNS.
Why should you have to keep the CNAME low if it always resolves to the same domain on Azure?
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Sadly this is a common situation. They appear to hold off making any public notice (including often on their own "service dashboards") until support forums are screaming with upset users. Google App Engine has had numerous outages like this, the only one I can find any public documentation for being a 6 hour outage in 2012: http://googleappengine.blogspot.co.uk/2012/10/about-todays-a... (and let's not forget the old-…
Hi hosay123, The App Engine team has a proactive policy about posting about downtime: https://groups.google.com/forum/#!forum/google-appengine-dow... Since the team highlights basically anything that looks like it is impacting customers, the issues don't always warrant a stand-alone blog post, but you'll notice that generally speaking the last post in each thread is a full public post-mortem with diagnosis and remedi…
Azure isn't perfect but their support is way more responsive, at least to us eventhough we don't have any fancy support contract. Eventhough my GAE experience was 2-3 yrs ago, I have to say that Azure has way less issues.
Azure support is probably the worst one I had ever deal with. When my account (and service itself) stopped working, I haven't received any email. When I tried to sign in, all I got was some generic error saying "There's something wrong with your account". My services of course were down and I couldn't do ANYTHING. I've contacted the support to learn that my account has been blocked (!) because there was some suspicio…
Azure support is probably the worst one I had ever deal with. When my account (and service itself) stopped working, I haven't received any email. When I tried to sign in, all I got was some generic error saying "There's something wrong with your account". My services of course were down and I couldn't do ANYTHING. I've contacted the support to learn that my account has been blocked (!) because there was some suspicio…
It's still pretty obnoxious, because they basically said "there's something suspicious going on, we won't tell you what, but you better fix it or we'll shut you down." Gee, thanks. After a week of daily emails they finally responded with a network trace... that showed we're doing some outbound HTTP calls. That's it - they redacted everything except for the ports and the first two octets of the destination IP addresses. So very helpful, and certainly looks suspicious...
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Why were they taken offline? I had a droplet taken offline for security reasons once and they were very communicative and responsive.
Same reason. Did they send you a notification that it was going to happen? I did not, and only discovered it when the application being hosted on the droplet wasn't loading. Luckily it was just a personal tool.
This outage exposes the clowns that actually chose Azure as their cloud provider. If you use AMZN and it goes down, at least you're in good company, with the likes of Netflix, Twitter, Instagram, and so on. It's like yeah, I'm big like they are. So what, it went down, so is Netflix. What does your client/customer think of you being on Azure? That you chose the crappy solution because your low-tech infrastructure stil…
Over 80% of the Fortune 500 run on Azure. 20% of Azure VMs are Linux. You are not well informed.
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Mine have been gradually coming back, too. Timing couldn't have been any better for me. Some Alanis material there: https://twitter.com/bizspark/status/534858596748906496 Now I'll have to distribute between AWS and Azure, too.
Check out Softlayer. It has been more reliable than AWS in my experience.
Azure support is probably the worst one I had ever deal with. When my account (and service itself) stopped working, I haven't received any email. When I tried to sign in, all I got was some generic error saying "There's something wrong with your account". My services of course were down and I couldn't do ANYTHING. I've contacted the support to learn that my account has been blocked (!) because there was some suspicio…
Interesting, I actually just got one of those "suspicious activity" emails last week. But they just threatened to shut down my services, they haven't actually done it (yet). It's still pretty obnoxious, because they basically said "there's something suspicious going on, we won't tell you what, but you better fix it or we'll shut you down." Gee, thanks. After a week of daily emails they finally responded with a networ…
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Reality call: ANY and ALL services, be it local or remote, will be down for hours at some point every few years.
If it's my own fault, I can at least curse my own lack of knowledge and expertise, and I can strive to do better in the future. When the cloud is down, all we can do is fiddle our thumbs and hope it doesn't happen again. Or maybe we could send an angry letter to Microsoft, and hope somebody reads it.
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Interesting, I actually just got one of those "suspicious activity" emails last week. But they just threatened to shut down my services, they haven't actually done it (yet). It's still pretty obnoxious, because they basically said "there's something suspicious going on, we won't tell you what, but you better fix it or we'll shut you down." Gee, thanks. After a week of daily emails they finally responded with a networ…
Wait, what? Outbound HTTP is enough to get your account shut down? The hell! What if your web-app is utilising any API in the world, the vast majority are over HTTP/S utilising JSON or XML (and sometimes you need back end API access rather than client API access, like updating a product database).
It's still possible there is something malicious going on, but they've been stunningly unhelpful in finding it. Mostly they've just asserted that there's a needle somewhere in our haystack, and we'd better go find it. They've been threatening to shut us down, but haven't actually done it.