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Amazon Dash

fresh.amazon.com

161–170 of 262 posts

Re: Amazon Dash

#161
post #32

HN'ers asking why this isn't a cell phone app take note - this exemplifies why we (geeks) don't make good use cases for consumer tech and we should always be careful looking to our own habits and values when in a Product Development role. We're rarely the target customer and rarely behave like "average Joe". We're naturally resistant to superfluous redundancy ("My phone can already snap a barcode, I don't need a sepa…

True, but shouldn't it ALSO be an app? Maybe in the works, I dunno.

Re: Amazon Dash

#162

I've been expecting Tesco (UK) to do this for ages. They have supermarkets literally operating on this sort of device, you scan+bag as you go, and they have a decent national delivery service.

I wonder if they tried it and found there are less opportunities to upsell so it doesn't pay off: If I'm only scanning products I have then where's the discovery and upsell?

One discovery method could be the "free upgrade". You feel good that they upgraded you to "premium" granola and when you run out, it's an easy upsell since you can just scan the box.

They might even be able to get away with just giving you free stuff outright as a discovery method too, given the huge amounts of consumer behaviour data they must have — as long as their algorithms can predict you have a profitable% chance of reordering the item.

Re: Amazon Dash

#163
post #77

Listening to a young child carefully pronounce words for the narration was a bit distracting and slightly irritating. A sentence or so would be fine, but narrating the whole video was an exercise in patience. Or do I just have a cold, black heart?

Sorry, you have a cold, black heart. I liked it.

Re: Amazon Dash

#164
post #106

Earlier quoted context omitted.

Yeah, but she doesn't want all the buttons from all the remotes moved to a single monstermote, she wants the TV remote to do everything as if the only thing connected was a TV. "Why do I have to choose channels on my TV AND cable/satellite box?" and "why are there multiple sound levels for the HiFi, TV, cable and DVD boxes?" are questions no one has adequately answered and they're questions everyone except geeks and…

What of Logitech's Harmony system? It works around the concept of activities. "Watch TV" - it asks initially, "What input is the TV set to?" "What remote do you use to control the volume?" "What remote to change the channel?" And from then on, it works. It doesn't cover all on your list, but it has the potential.

I strongly disagree here. I have a Harmony remote, I know exactly how to use it, and I consider it a usability disaster. It definitely would not be my model for consumer device usability.

Re: Amazon Dash

#165
post #53
post #43

Earlier quoted context omitted.

Opening an app is, thankfully, something the tech industry has managed to train the average consumer to do. I'd argue though remembering where you put this thing, or "oh hey the wifi password got changed why isn't the food scanner working?" adds lots more complexity than hitting an app icon. The app route also enables you to have multiple scanners - since the target audience of such a product is probably already heav…

Respectfully, there's geek-thinking again. Wifi password changing is a straw-man argument - most households use the default SSID and password that came with the router (if you don't believe me go to a residential area outside of SF and see how many 2WireXXX or ATTXXXX SSID's there are) . Those that do set their own password never change it again. Apps enabling multiple scanners - again assumes multiple smartphone own…

I'm a geek and I don't use apps. I only use safari, flipboard (which is html based), and comiczeal. I'm actively building a streaming web-based replacement for my comic book reader.

I think people who think their phone can replace a dedicated barcode scanner should be forced to stand in a busy super market where all the checkout counters are forced to use an app to scan everything.

Re: Amazon Dash

#166
post #92

Number of steps to scan grocery by phone: 1. Find your phone 2. Unlock 3. Swipe left to home page three or maybe four 4. Visually scan for the AmazonFresh icon and tap 5. Wait for loading 6. Start scanning action 7. Confirm and pay Number of steps to scan grocery by Dash: 1. Get device from drawer or pantry 2. Press one button and scan 3. Confirm and pay For the target demo (30+, married, households with children), o…

Classic over engineering. "Number of steps to scan grocery by phone" Most people just use pencil + paper, or notepad/note app on phone. Never have I seen people actually use technology while shopping unless it's a typed out list.

So, I built an app for exactly this type of scenario[1]. My wife would ask me to buy something, and then forget, so she'd send an updated email. And then an updated updated email.

And then possibly a text message. Of course, it goes from being 2 things to 10 things quickly. And then I'd have to deal with actually keeping the list orderly and constantly checking what I did have in the basket already (more difficult with 20+ items).

So, I wrote an app. It was funny, building a "twodo" app. But honestly, I just needed something that worked.

I mention all of this because it did start with trying to use what we already had.

[1] https://itunes.apple.com/us/app/twodo/id834991291?mt=8

Re: Amazon Dash

#168
post #146

Why would they make a device rather than an app to do this? Seems pretty awesome as a service though...if Amazon Fresh was available here.

Have you ever tried to scan barcodes with a cellphone? For anything other than some sort of "novelty" "let's trying this cool new QR hipster app" type of situation.

Er, I have. 1D barcode scanning has been working perfectly on phones for at least a few years now.

Re: Amazon Dash

#169

Earlier quoted context omitted.

Even if they hadn't expanded beyond Seattle, Seattle is their "home market" where lots of their employees live and a rather good market for a wide-availability grocer. Fred Meyer stores nor its QFC sibling hold a candle to any halfway-decent actual-Kroger from back home. Safeway is just Tom Thumb with a 20% markup. This isn't exactly the Dallas/Fort Worth grocery region, with 11 (yes, eleven) full-service grocery cha…

Here is my problem: it's been in this perpetual beta mode since 2007. At some point they should be done with all the market research there is to do and either go big or stop wasting resources on building gadgets for it.

Instead of "Market Research", and "Building Gadgets" - why not just refer to Amazon's continuing work in Grocery development as "Product Development" - eventually they may hit the right mix of devices, software, services, and pricing that allows them to heavily invest in other markets.

Re: Amazon Dash

#170
post #152

Wait till a 2 year old gets ahold of it and scans everything 10 times.

I doubt Amazon would be stupid enough to leave this possibility unaccounted for. Even the most basic purchase on Amazon requires you to put in a password to confirm your purchase. Why would this be any different?

Or are you simply being a model HN contributor and nitpicking any little thing that comes to mind?

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