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The IBM-ification of Google?

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Re: The IBM-ification of Google?

#161
post #11

Earlier quoted context omitted.

Can you name a good new Google product then? I just can't remember anything recent. I can't even remember any good recent _improvements_ to their core products. If anything, recent changes are more like downgrades than upgrades.

Isn't Gmail a product? i think its pretty solid. Actually the best e-mail service out there, no?

Well, it was a great product in 2005!

Re: The IBM-ification of Google?

#162

Earlier quoted context omitted.

Yes, but this is exactly my point. You can't perfectly calculate exactly how much revenue is lost due to breaking trust with users because you repeatedly sunset projects that they've relied on. Maybe if Google had those support engineers on Google+ for 5 years generating $X, that would've created enough trust that Gemini could now generate $4X.

It’s also hard to estimate the lost revenue from projects which aren’t started because your staff is busy maintaining legacy projects.

Sure, but I don't think Google's primary issue is that they aren't starting enough projects.

Re: The IBM-ification of Google?

#163

Earlier quoted context omitted.

An account manager overseeing such a major client should’ve never let this happen. If they don’t, why the hell are they the account manager? What are they even doing to earn their keep? This was such a preventable situation. I once worked at a company that had their domain lapse because of an internal error at the company that was paid for the domain. There was no alert, there was no attempt to rectify the situation,…

The account manager was almost surely just as blindsided as the customer.

Then they’re not doing their job OR Google has bad systems in place that make it so their account managers aren’t equipped to do their job. Neither is a good look!

Re: The IBM-ification of Google?

#164

Earlier quoted context omitted.

I rather enjoyed it. I also enjoyed reading something that did not give me the immediate impression it was AI generated.

I noticed it as LLM-written by the middle of the second paragraph. The text is filled with classic rhetorical structures LLMs love making, especially the "it isn't X, it's Y" and "not A, not B, not C, but D" patterns.

It’s the repetitive paragraph structure that raised my suspicions.

Sentence. Short sentence. Noun. Noun. Noun. Sentence to reflect. Wrap it up in a bow.

Sequences of short incomplete sentences, particularly in threes is such a tell

Re: The IBM-ification of Google?

#165

Earlier quoted context omitted.

Isn't Gmail a product? i think its pretty solid. Actually the best e-mail service out there, no?

Well, it was a great product in 2005!

But it still great today, no? I mean professionally I am in the MS 365 world, which is definitely not better than gmail. We have some mail servers for services and until now we weren't able (for instance) to find an open source alternative to gmail and office 365.. any recommendation?

Re: The IBM-ification of Google?

#166

> Eric Schmidt got booed on stage recently. Eric Schmidt! The guy who basically was Google for a decade. When your own alumni get heckled by the crowd your brand isn't just damaged. It's toxic. I was at an MIT event 8 years ago where Eric Schmidt was booed. It was his first summer at MIT. Basically everything he said about Google and his world view left the students feeling horrified. It was so bad people walked out…

I didn't know about that event. What did he say to get booed that time?

Re: The IBM-ification of Google?

#167

Earlier quoted context omitted.

Gmail ruined email because it used to be decentralised, but now everyone needs to be on Gmail so Gmail won't randomly discard their messages.

wow "Gmail ruined email" is a strong argument. Hard to agree with. Gmail revolutionized and democratized email.

I would've thought the democratised era was when there were 2000 providers and not when there were 2?

Re: The IBM-ification of Google?

#168
post #87
post #62

Earlier quoted context omitted.

Our team at work uses all three major public clouds and our Google Account Team is by far the worst of the three. Nothing like having to explain the same problem I’m having from the start again on every monthly cadence call because they don’t note anything or try to help resolve it

Who is the best? Just curious.

Our AWS account team is incredible. I could ask them for anything and they would get back to me in a day
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