Earlier quoted context omitted.
Why should anything be done? If people are willing to pay five times the face value for a ticket, then it signals that tickets are priced too low. Let the market price itself. Harry Styles is playing in my city, he's apparently very popular, but there's still plenty of tickets available for as low as 47€ for tomorrow.
I never understood the issue with scalping and reselling tickets for a higher price. At all. And I've read a bunch of opinions here and on other forums and articles. None make any sense to me. It's a good that's being resold for profit. Not an essential one like rare medicine during a pandemic. I think some artists want to appeal to the poorer people so pricing their tickets higher or letting the free market work out…
As a side note, this notion that a phenomenon being the result of market forces means it is fair and has no issues seems to be a blinkered view of the world. Surely enjoying high quality art should be possible for a broad section of society?