161–170 of 333 posts
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Why do you want them to take your order if you have access to a terminal?
Because it's 10x faster. In can say "big mac meal" and be done while the kiosk ordering machine is still loading the first screen.
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McDonalds actually seems to have learned to take latency seriously. When their touch screen ordering systems were first deployed, the delay between tapping on an item or button was quite noticeable. These days the systems respond nearly instantaneously. I'm very glad there are people inside such a large organization that pay attention to that aspect of usability. Now if only every other website on the internet would…
If that's true, then their mobile app team must be both completely separate and isolated from all communications. Because it's really bad. And it's been bad for a really long time. When all I want is to order a cheap cup of coffee, I get to stare at a throbbing box of fries while it tries to figure that out. Get to the restaurant and signal my arrival? More throbbing fries. Sometimes the fries never stop throbbing an…
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This is so strange to me. Hasn't Japan been printing money for like decades? How isn't their inflation completely out of control by now?
Your causality is backwards. The relatively loose monetary policy is because inflation (and economic activity) is too slow.
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Bet someone here worked on them
Probably. Similarly, Walmart has a great eng org for a company of its size.
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their app has some very strange flow to it, i cant tell if it feels designed by committee or if there are just so many strange use cases that its somehow the least bad given some arbitrary constraints i cant begin to understand. even selecting my restaurant is a constant battle. the closest restaurant to my house as the bird flies is not the closest restaurant. even the closest by miles driven involves much more comp…
I'm only 50/50 but I swear they have only one app for the entire globe. Can you imagine how complex that must be vs just making like 100 different apps in each country. But eCoNoMiEs oF sCaLe If you're balking at makin 100 different apps, then for reference, I am pretty sure my local mcdonalds - just the one restaurant turns over >10 mill a year, so you get a sense of how much they'd want to invest in, idk, the order…
Anyone notice that the plain burger is only 190 Yen ($1.20) vs $3.99 in the US. https://www.mac-menus.com/
(That being said I tried to calculate the ratio of hourly wage to McChicken sandwich and Japanese workers came out with a better deal than Canadian ones)
I just want to note how fast this page is. 806kB transferred. 766ms to finished. I hit the DFW AWS CloudFront pop from here. Similar page for BK https://www.burgerking.co.jp/menu 31MB transferred. 6.5s to finished. Hits the DEN pop (but it's a "miss"). I am in Colorado. uBlock is on. Even if you don't count the 7.5MB of fonts on the BK page, that's wild.
McD's is readable with JS off, because the "meat" of the content is plain HTML. I also like how the other links here are to URLs of the form "/en/products/nnnn", which further reinforces the fact that the pages are server-side.
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But it feels snappy.
It feels snappy _compared with most sites_. That's the point! It feels _very_ sluggish if I try it after spending some time using a windows 98 VM, or a library catalog from 1990.
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If that's true, then their mobile app team must be both completely separate and isolated from all communications. Because it's really bad. And it's been bad for a really long time. When all I want is to order a cheap cup of coffee, I get to stare at a throbbing box of fries while it tries to figure that out. Get to the restaurant and signal my arrival? More throbbing fries. Sometimes the fries never stop throbbing an…
I have a half-serious theory that their mobile app is for price discrimination. The best deals are only available in the app, but the experience is so bad that you'll only use it if you really need to.
I do not go often, but if I do I prefer to sit, order in the page and they bring it to your seat. I dont like the Kiosk.