Earlier quoted context omitted.
Some companies like Activision clearly state in their terms that chargeback means you will be permanently banned, no exceptions. You'll lose your account and access to all digital "purchases" forever. They don't need to prove anything to stop doing business with you.
In the US. And that's only because when Activision makes a digital "sale" they have no legal obligation to follow through and give you what they promised.
I've been waiting over a month for Anthropic to respond to my billing issue
161–170 of 222 posts
Re: I've been waiting over a month for Anthropic to respond to my billing issue
#162Raised with support immediately, after being told a human would look at it I've not been able to get anything further.
Re: I've been waiting over a month for Anthropic to respond to my billing issue
#163Re: I've been waiting over a month for Anthropic to respond to my billing issue
#164Re: I've been waiting over a month for Anthropic to respond to my billing issue
#165We've been trying to get a Claude Code subscription for my company, the pricing page says $25 but they actually charge £25, 34% higher. I've been trying to talk to them for months, their support people don't even read what I'm saying and insist that it's somehow because of proration. I'm fairly sure their billing backend is vibe-coded and their support is worse than Google's.
Re: I've been waiting over a month for Anthropic to respond to my billing issue
#166Re: I've been waiting over a month for Anthropic to respond to my billing issue
#167Their support is non-existent. It's NOT suitable for enterprise.
Re: I've been waiting over a month for Anthropic to respond to my billing issue
#168> AI-only support that serves as a wall between customers and anyone who can actually resolve their issue My god. Anthropic has done it. Those crazy bastards have gone ahead and done it ! They've achieved AGI for customer service. It's just like the real thing!
Re: I've been waiting over a month for Anthropic to respond to my billing issue
#169so far for this month "$81.07 spent (Resets May 1)" just 8 days. For basic web-based conversations, accumulating $81 in overage charges within three days(April 5, April 6, April 7) is unreasonable.