Everyone is actually underestimating stickiness. The near billion users OpenAI has is actually a real moat and might translate into decent chunk of revenue. My wife, for example, uses ChatGPT on a daily basis, but has found no reason to try anything else. There are no network effects for sure, but people have hundreds and thousands on conversation on these apps that can't be easily moved elsewhere. Understandable tha…
I think you're right about stickyness up to a point. Cultural defaults seem unchangeable but then suddenly everyone knows, that's everyone knows, that OpenAI is passé. OpenAI has a real chance to blow their lead, ending up in a hellish no-man's land by trying to please everyone: Not cool enough for normies, not safe enough for business, not radical enough for techies. Pick a lane or perish. Not owning their own infra…
Literally every industry has examples of businesses that don't excel at anything and still do well enough to carry on. In fact, in most industries, it's actually hard to see any business that's clearly leading on any specific front because as soon as it becomes an obvious factor in gaining market share the competing businesses focus on that area as well.