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I was banned from Claude for scaffolding a Claude.md file?

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Re: I was banned from Claude for scaffolding a Claude.md file?

#161

Post by Conscat »

thtmnisamnstr wrote: post #152
bastard_op wrote: post #108

I've been doing something a lot like this, using a claude-desktop instance attached to my personal mcp server to spawn claude-code worker nodes for things, and for a month or two now it's been working great using the main desktop chat as a project manager of sorts. I even started paying for MAX plan as I've been using it effectively to write software now (I am NOT a developer). Lately it's gotten entirely flaky, wher…

Gemini CLI is a solid alternative to Claude Code. The limits are restrictive, though. If you're paying for Max, I can't imagine Gemini CLI will take you very far.

Gemini CLI regularly gets stuck failing to do anything after declaring its plan to me. There seems to be no way to un-lock it from this state except closing and reopening the interface, losing all its progress.

Re: I was banned from Claude for scaffolding a Claude.md file?

#163

Post by furyofantares »

kmoser wrote: post #103
furyofantares wrote: post #90

Earlier quoted context omitted.

> I recently found out that there's no such thing as Anthropic support. The article discusses using Anthropic support. Without much satisfaction, but it seems like you "recently found out" something false.

If you want to split hairs, it seem that Anthropic has support as a noun but not as a verb.

I mean the comment says they literally don't have support and also complains they don't have a support bot, when they have both.

https://support.claude.com/en/collections/4078531-claude

> As a paid user of Claude or the Console, you have full access to:

> All help documentation

> Fin, our AI support bot

> Further assistance from our Product Support team

> Note: While we don't offer phone or live chat support, our Product Support team will gladly assist you through our support messenger.

Re: I was banned from Claude for scaffolding a Claude.md file?

#164

Post by uxcolumbo »

bastard_op wrote: post #108

I've been doing something a lot like this, using a claude-desktop instance attached to my personal mcp server to spawn claude-code worker nodes for things, and for a month or two now it's been working great using the main desktop chat as a project manager of sorts. I even started paying for MAX plan as I've been using it effectively to write software now (I am NOT a developer). Lately it's gotten entirely flaky, wher…

Have you tried any of the leading open weight models, like GLM etc. And how does chatGPT or Gemini compare?

And kudos for refusing to use anything from the guy who's OK with his platform proliferating generated CSAM.

Re: I was banned from Claude for scaffolding a Claude.md file?

#165

Post by mikkupikku »

eightysixfour wrote: post #98
danielbln wrote: post #68

Earlier quoted context omitted.

There are some solid usecases for AI in support, like document/inquiry triage and categorization, entity extraction, even the dreaded chatbots can be made to not be frustrating, and voice as well. But these things also need to be implemented with customer support stakeholders that are on board, not just pushed down the gullet by top brass.

Yes but no. Do you know how many people call support in legacy industries, ignore the voice prompt, and demand to speak to a person to pay their recurring, same-cost-every-month bill? It is honestly shocking. There are legitimate support cases that could be made better with AI but just getting to them is honestly harder than I thought when I was first exposed. It will be a while.

Demanding a person on the phone use the website on your behalf is a great life hack, I do it all the time. Often they try to turn me away saying "you know you can do this on our website", I just explain that I found it confusing and would like help. If you're polite and pleasant, people will bend over backwards to help you out over the phone.

With "legacy industries" in particular, their websites are usually so busted with short session timeouts/etc that it's worth spending a few minutes on hold to get somebody else to do it.

Re: I was banned from Claude for scaffolding a Claude.md file?

#166

Post by ziml77 »

Why is the author so confused about the use of the word "organization"? Every account in Claude is part of an organization even if it's an organization of one. It's just the way they have accounts structured. And it's not like they hide this fact. It shows you your organization ID right on your account page. I'm also pretty sure I've seen the term used when performing other account-related actions.

Re: I was banned from Claude for scaffolding a Claude.md file?

#168

Post by NewJazz »

OsrsNeedsf2P wrote: post #162

I had my Claude Code account banned a few months ago. Contacted support and heard nothing. Registered a new account and been doing the same thing ever since - no issues.

Did you have to use a different phone number? Last time I tried using Claude they wouldn't accept my jmp.chat number.

Re: I was banned from Claude for scaffolding a Claude.md file?

#169

Post by jeffwask »

landryraccoon wrote: post #38

This blog post feels really fishy to me. It's quite light on specifics. It should have been straightforward for the author to excerpt some of the prompts he was submitting, to show how innocent they are. For all I know, the author was asking Claude for instructions on extremely sketchy activity. We only have his word that he was being honest and innocent.

What's fishy? That it's impossible to talk to an actual human being to get support from most of Big Tech or that support is no longer a normal expectation or that you can get locked out of your email, payment systems, phone and have zero recourse.

Because if you don't believe that boy, do I have some stories for you.

Re: I was banned from Claude for scaffolding a Claude.md file?

#170

Post by ryandrake »

Bootvis wrote: post #153
ryandrake wrote: post #96

Earlier quoted context omitted.

I wouldn't say "unhinged" either, but maybe just struggling to organize and express thoughts clearly in writing. "Organizations of late capitalism, unite"?

The author was frustrated that the error message identified him as an organisation (that was disabled) and mockingly refers to himself as the (disabled) organisation in the post. At least, that’s my reading but it appears it confuses about half of the commenters here.

I think if one's readers need an "ironic euphemism decoder glossary" just to understand the message, it could use a little re-writing.
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