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Dell admits consumers don't care about AI PCs

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Re: Dell admits consumers don't care about AI PCs

#161
post #10

> It's not that Dell doesn't care about AI or AI PCs anymore, it's just that over the past year or so it's come to realise that the consumer doesn't. I wish every consumer product leader would figure this out.

People will want what LLMs can do they just don't want "AI". I think having it pervade products in a much more subtle way is the future though. For example, if you close a youtube browser tab with a comment half written it will pop up an `alert("You will lose your comment if you close this window")`. It does this if the comment is a 2 page essay or "asdfasdf". Ideally the alert would only happen if the comment seemed…

Bingo. Nobody uses ChatGPT because it's AI. They use it because it does their homework, or it helps them write emails, or whatever else. The story can't just be "AI PC." It has to be "hey look, it's ChatGPT but you don't have to pay a subscription fee."

Re: Dell admits consumers don't care about AI PCs

#162
post #91
post #89

Earlier quoted context omitted.

Alas NPUs are in essentially all modern CPUs by Intel and AMD. It’s not a separate bit of silicon, it’s on the same package as the CPU

True. But if a company is specifically calling out that their machine has an NPU, I assume they're also adding an surcharge for it above what they would charge if they didn't mention it. I'm not claiming that this is a rational stance, only that I take "NPU" as a signal for "overpriced".

Ahh I hear you that’s a fair observation.

Re: Dell admits consumers don't care about AI PCs

#163
post #146
post #141

Earlier quoted context omitted.

> Ideally the alert would only happen if the comment seemed important but it would readily discard short or nonsensical input. That is really difficult to do in traditional software but is something an LLM could do with low effort. I read this post yesterday and this specific example kept coming back to me because something about it just didn't sit right. And I finally figured it out: Glancing at the alert box (or th…

The problem isn't so much the five seconds, it is the muscle memory. You become accustomed to blindly hitting "Yes" every time you've accidentally typed something into the text box, and then that time when you actually put a lot of effort into something... Boom. Its gone. I have been bitten before. Something like the parent described would be a huge improvement. Granted, it seems the even better UX is to save what th…

I have the exact opposite muscle memory.

Re: Dell admits consumers don't care about AI PCs

#164
post #68
post #59

Earlier quoted context omitted.

All of the reporting about Apple being behind on AI is driving me insane and I hope that what Dell is doing is finally going to be the reversal of this pattern. The only thing that Apple is really behind on is shoving the word (word?) "AI" in your face at every moment when ML has been silently running in many parts of their platforms well before ChatGPT. Sure we can argue about Siri all day long and some of that is w…

Right! Also I don’t think Siri is that important to the overall user experience on the ecosystem. Sure it’s one of the most visible use cases but how many people really care about that? I don’t want to talk out loud to do tasks usually, it’s helpful in some specific scenarios but not the primary use case. The text counterpart of understanding user context on the phone is more important even in the context of llms, an…

I've never used Siri. Never even tried it. It's disabled on my phone as much as I've been able to work out how to do.

Re: Dell admits consumers don't care about AI PCs

#165
post #146
post #141

Earlier quoted context omitted.

> Ideally the alert would only happen if the comment seemed important but it would readily discard short or nonsensical input. That is really difficult to do in traditional software but is something an LLM could do with low effort. I read this post yesterday and this specific example kept coming back to me because something about it just didn't sit right. And I finally figured it out: Glancing at the alert box (or th…

The problem isn't so much the five seconds, it is the muscle memory. You become accustomed to blindly hitting "Yes" every time you've accidentally typed something into the text box, and then that time when you actually put a lot of effort into something... Boom. Its gone. I have been bitten before. Something like the parent described would be a huge improvement. Granted, it seems the even better UX is to save what th…

>You become accustomed to blindly hitting "Yes" every time you've accidentally typed something into the text box, and then that time when you actually put a lot of effort into something... Boom. Its gone.

I'm not sure we need even local AI's reading everything we do for what amounts to a skill issue.

Re: Dell admits consumers don't care about AI PCs

#166
People don't want AI PC, cause they don't want to spend 5000 bucks for something that's half as good as the free version of ChatGPT.

But we've been there before. Computers are going to get faster for cheaper, and LLMs are going to be more optimized, cause right now, they do a ton of useless calculations for sure.

There's a market, just not right now.

Re: Dell admits consumers don't care about AI PCs

#167

Earlier quoted context omitted.

I think they will eventually. It’s always been a very incoherent sales pitch that your expensive PCs are packed full of expensive hardware that’s supposed to do AI things, but your cheap PCs that have none of that are still capable of doing 100% of the AI tasks that customers actually care about: accessing chatGPT.

Also, what kind of AI tasks is the average person doing? The people thinking about this stuff are detached from reality. For most people a computer is a gateway to talking to friends and family, sharing pictures, browsing social media, and looking up recipes and how-to guides. Maybe they do some tracking of things as well in something like Excel or Google Sheets. Consumer AI has never really made any sense. It's goin…

“Do my homework assignment for me.”

Re: Dell admits consumers don't care about AI PCs

#168

Earlier quoted context omitted.

Also, what kind of AI tasks is the average person doing? The people thinking about this stuff are detached from reality. For most people a computer is a gateway to talking to friends and family, sharing pictures, browsing social media, and looking up recipes and how-to guides. Maybe they do some tracking of things as well in something like Excel or Google Sheets. Consumer AI has never really made any sense. It's goin…

I don't remember any other time in the tech industry's history when "what companies and CEOs want to push" was less connected to "what customers want." Nobody transformed their business around 3D TVs like current companies are transforming themselves to deliver "AI-everything".

The customers are CEOs dreaming of a human-free work force.

Re: Dell admits consumers don't care about AI PCs

#170

Earlier quoted context omitted.

You're right, in my rage I typod, its really frustrating, even friends will text me and their text makes no sense, and 2 minutes later "STUPID VOICE TO TEXT" I have a few friends who drive trucks, so they need to be able to use their voice to communicate.

Better speech transcription is cool, but that feels kinda contrived. Phone calls exist, so do voice messages sent via texting apps, and professional drivers can also just wait a bit to send messages if they really must be text; they're on the job, but if it's really that urgent they can pull over.

They can also use paper maps instead of GPS.
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