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Disney+ cancellation page crashes as customers rush to quit

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Re: Disney+ cancellation page crashes as customers rush to quit

#161

Post by nitwit005 »

SoftTalker wrote: post #57
Terr_ wrote: post #21

Earlier quoted context omitted.

I considered that, but there's a very real risk that the bad-press of it crashing will have an even bigger financial effect.

These protest boycotts never last very long. There are many large brand names that have been boycotted over the years and they are all still in business and mostly bigger than ever. I believe Disney has been subjected to several.

The big conglomerates are more resistant to it. Even of one of their brands becomes damaged, they have 20 others. It's hard for people to even understand all the things they own.

Re: Disney+ cancellation page crashes as customers rush to quit

#162

Post by deeg »

ir77 wrote: post #24

just cancelled my hulu/disney bundle and requested to delete my disney account which was processed immediately and was very easy to find. deleting the hulu account took me effort, had to search for it and log into a special site and only a submit request to yet to be processed. so actually props to disney for not being user hostile.

I had to go through a number of "are you sure?!" pages but I was surprised at how easy it was

Re: Disney+ cancellation page crashes as customers rush to quit

#163

Post by leakycap »

Ferret7446 wrote: post #124
lovelearning wrote: post #102

Earlier quoted context omitted.

The problem with "Hanlon's Razor" is that everything can be explained by incompetence by making suitable assumptions. It outright denies the possibility of malice and pretends as if malice is rare. Basically, a call to always give the benefit of the doubt to every person or participant's moral character without any analysis whatsoever of their track record. Robert Hanlon himself doesn't seem to be notable in any area…

That's because actual malice IS rare. Corporations are not filled with evil people, but people make perfectly rational, normal decisions based on their incentives that result in the emergent phenomenon of perceived malicious actions. Even Hitler's actions can be traced through a perfectly understandable, although not morally condone-able, chain of events. I truly believe that he did not want to just kill people and c…

Ferret7446:

> Even Hitler's actions can be traced through a perfectly understandable, although not morally condone-able, chain of events. I truly believe that he did not want to just kill people and commit evil, he truly wanted to better Germany and the human race, but on his journey he drove right off the road, so to speak.

Disgusting take. Don't simp for hitler. How am I having to type this in 2025?

Re: Disney+ cancellation page crashes as customers rush to quit

#164

Post by slg »

leakycap wrote: post #131
disney_ta_2025 wrote: post #115

Earlier quoted context omitted.

Big corporations are made of people, some who post here. Disney's internal systems for something like this are a hodgepodge of the Hulu, D+/Bamtech, old corporate disney, and some bits sent out to SaaS. There's been multiple layers of layoffs and service ownership changes since the pandemic. I don't think the org would be able to rate limit by faking crashes if it tried. What is happening is that routes and systems t…

I appreciate this peek behind the curtain but don't share your cheer that humans being involved in the process somehow means it should get the benefit of the doubt when things like this happen.

In fact, the reverse is actually quite common. The big corporation part often removes too much of the humanity from people. Too many people are comfortable making incredibly callous decisions at work because, hey, it's not their fault, they're just one small cog in the human crushing machine, and we all know what happens to bad cogs...

Re: Disney+ cancellation page crashes as customers rush to quit

#165

Post by billfor »

JumpCrisscross wrote: post #118
SoftTalker wrote: post #63

Earlier quoted context omitted.

Not necessarily. Broadcasters have a license from the government to use the airwaves and they are obligated to act in the public interest. So some restrictions apply to them.

> Broadcasters have a license from the government to use the airwaves and they are obligated to act in the public interest. So some restrictions apply to them. Necessarily. Carr threatened to revoke licenses based on the political speech of ABC. That's clearly unconstitutional. Trump followed up by saying licenses should be revoked for criticism of himself. Unitary President cuts both ways. If this is okay, the next…

Fox news doesn't have a broadcast license. ABC does. As with redistricting, democrats are limited because things are already biased in their favor. Broadcast networks are all center-left at this point, if not then show me one major broadcaster that is center right. Democrats basically have nobody to go after.

To your point, The Democrats, when back in power, could extend licensing issues into cableTV, etc... and attempt to fire Fox or Newsmax commentators... I would argue the Biden administration already attempted to do a form of this, as we saw with Facebook, Twitter, et al, the last administration certainly tried influencing the online arena.

I just think both sides do it, although on this forum it seems to trigger mostly the left side.

Re: Disney+ cancellation page crashes as customers rush to quit

#166

Post by danielheath »

lovelearning wrote: post #102
thierrydamiba wrote: post #47

Earlier quoted context omitted.

Call it HN’s rule: Never attribute to incompetence what can be attributed to malice

The problem with "Hanlon's Razor" is that everything can be explained by incompetence by making suitable assumptions. It outright denies the possibility of malice and pretends as if malice is rare. Basically, a call to always give the benefit of the doubt to every person or participant's moral character without any analysis whatsoever of their track record. Robert Hanlon himself doesn't seem to be notable in any area…

Assuming incompetence instead of malice is how you remain collegiate and cordial with others.

Assuming malice from people you interact with means dividing your community into smaller and smaller groups, each suspicious of the other.

Assuming malice from an out group who have regularly demonstrated their willingness to cause harm doesn’t have that problem.

Re: Disney+ cancellation page crashes as customers rush to quit

#167

Post by yannyu »

JumpCrisscross wrote: post #118
SoftTalker wrote: post #63

Earlier quoted context omitted.

Not necessarily. Broadcasters have a license from the government to use the airwaves and they are obligated to act in the public interest. So some restrictions apply to them.

> Broadcasters have a license from the government to use the airwaves and they are obligated to act in the public interest. So some restrictions apply to them. Necessarily. Carr threatened to revoke licenses based on the political speech of ABC. That's clearly unconstitutional. Trump followed up by saying licenses should be revoked for criticism of himself. Unitary President cuts both ways. If this is okay, the next…

Fox News is technically cable, as the other poster under you has noted, which is a favored defense for this sort of discussion.

What they ignore is that local Fox affiliate stations who are also licensed by the FCC have a history of aligning with Fox News misinformation campaigns relating to covid, election integrity, Russia and Ukraine, Palestine, etc.

So no, the FCC licensed world is not left leaning, and these local affiliate stations should absolutely be held to the same standard.

Re: Disney+ cancellation page crashes as customers rush to quit

#168

Post by rdtsc »

leakycap wrote: post #2

I'm sure it's an accident and not intentional! A big corporation would never, ever do something like cause a delay so people cool off and don't bother actually canceling later.

> A big corporation would never, ever do something like cause a delay so people cool off and don't bother actually canceling later.

They better be sure there are no disgruntled or unhappy employees and no layoffs coming up, otherwise that slack or email message will come out and it will just make things worse.

Re: Disney+ cancellation page crashes as customers rush to quit

#169

Post by slowmovintarget »

siliconc0w wrote: post #39
gruez wrote: post #19

Earlier quoted context omitted.

You don't exactly need to be MAGA to think that Kimmel's remarks were incorrect. From the economist: >After the assassination Jimmy Kimmel, a comedian on abc, suggested erroneously that Kirk had been killed by a maga fan. Brendan Carr, chairman of the Federal Communications Commission, which regulates broadcasters, threatened consequences: “We can do this the easy way or the hard way.” Within hours abc took Mr Kimmel…

The subject of the sentence was "the MAGA gang" - and it's true that they (and the president himself) were the ones desperately declaring right after the assassination before we had any information that shooter was a radical leftist. So for me it's a fair statement and really only disinformation if you purposely distort the sentence. The second part of what he said is also a true statement, that they're using this tr…

Well, the kid did turn out to have ties to a radical leftist organization. He spent an awful lot of time on Antifa discord servers and, according to his acquaintances and friends, had frequent arguments with his conservative parents over politics. You think they were arguing about who voted Republican harder?

Re: Disney+ cancellation page crashes as customers rush to quit

#170

Post by leakycap »

arcticbull wrote: post #75
Aurornis wrote: post #61

Earlier quoted context omitted.

I’m amazed at the prevalence of conspiracy theories on HN in recent years. Even for simple topics like a website crashing under load we get claims that it’s actually a deliberate conspiracy, even though the crashes have turned this from a quiet event into a social media and news phenomenon, likely accelerating the number of cancellations.

COVID years really messed some people up.

You mean like all the people that died? The caretakers in the years after? The medical staff who never got a break? You're right about that.
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