My Facebook account got unfairly suspended for integrity issues, and all emails to Meta have not been responded to. Pisses me off.
When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"
161–170 of 174 posts
Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"
#162Earlier quoted context omitted.
I fully agree that it is shameful that we can't contact these companies, but suppose you want to send 2fa tokens as a startup. Should you not be allowed to offer 2fa through email unless you're at a scale where you can answer every reply email?
2FA via E-Mail is not 2FA.
Sure, I don't disagree, but that seems an entirely different discussion. If it bothers your OCD, replace 2FA tokens with "confirm your email address" or some other thing. If you don't think there are ever any good reasons for sending a customer email, then we'd have to step back and argue that first before we could get to my question in the GP post
Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"
#163Earlier quoted context omitted.
I fully agree that it is shameful that we can't contact these companies, but suppose you want to send 2fa tokens as a startup. Should you not be allowed to offer 2fa through email unless you're at a scale where you can answer every reply email?
> Should you not be allowed to [send email at all, for any reason] unless you're at a scale where you can answer every reply email? Hell yeah. Don't threaten me with a good time.
Philosophically I don't disagree, but in reality the likely effect of a rule like this would be even greater empowerment to the incumbents, which are mostly huge tech companies. Maybe it doesn't matter since the vast majority of startups don't mind be equally abusive, and often have an exit strategy in mind of getting acquired by huge tech, so hell it might even be a net positive in some ways. However, this would also have the net effect of ensuring that ethical startups seeking to disrupt gross entrenched practices would be dead before they can even start. Given the direciton the tech cos have already long demonstrated they want to go, that strikes me as a much bigger evil than not having access to customer support
Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"
#164Earlier quoted context omitted.
I fully agree that it is shameful that we can't contact these companies, but suppose you want to send 2fa tokens as a startup. Should you not be allowed to offer 2fa through email unless you're at a scale where you can answer every reply email?
You definitely shouldn't be accepting payments without a way for someone to get in touch to say "hey you're overcharging me / double charging me / I want my money back" If your service is free than I don't think anyone is entitled to customer support, since there aren't really customers in the first place
On this we totally agree, but I don't see that distinction made in GP or GGP comments so just wanted to note that this isn't a full reinforcement of GGP comment
Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"
#165Google, especially Google Corp, is very much that way too. One of my users is currently getting a fair bit of spam because a spammer figured out that if they send a message with envelope sender @google.com, rcpt @gmail.com, google.com MX will accept it, then bounce it with NoSuchUser and gmail will accept it. I spent an hour yesterday looking for a way to contact Google about it, but couldn't find anything. Made hard…
> It's pretty shameful that these large companies have no real way to contact them.
It's sadly all too common these days for companies to have no general customer support, only forums full of powerless volunteers. It's even started to become that phone support lines don't have anyone on the other end anymore; Microsoft for instance basically just has an LLM on the other end that waits for you to talk, then tells you to fuck off to the powerless support forum.
Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"
#166Earlier quoted context omitted.
That's odd. You can't log into it at all, right? 99% of the time you can still log into a banned Reddit account and visit the internal appeals page. You are usually just "shadowbanned".
I described the final state for brevity, but the slightly longer version is: 1. One morning my account was shadowbanned. Literally everything from any time in any subreddit, including truncating threads and taking other people's replies with it. 2. I logged in and used the appeals page... and it was eventually "granted" with an apologetic message! 3. But nothing changed , except that appeals page stopped working, as…
Yeah, you're in a black hole :( I can't even find anyone to pay off at Reddit, so you can't even go that route. My friend has an account and she has appealed it once per day (you can appeal every 24 hours) for the last 370 days and no response.
I did have an open conversation with spez about all of these things, but he eventually ghosted me.
Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"
#167Earlier quoted context omitted.
That's odd. You can't log into it at all, right? 99% of the time you can still log into a banned Reddit account and visit the internal appeals page. You are usually just "shadowbanned".
My reddit is IP and hardware device banned- when I create a new account it's banned within 24-hours. All from pissing off a "power mod" of a main bay area subreddit. So aggravating.
That's the sad thing: piss off the wrong mod and they'll bot reports against your account until it's banned. This happens very frequently.
Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"
#168Earlier quoted context omitted.
These are not hackers but Meta employees/contractors who make money on the side by using their access to internal support tooling/channels. It's a fireable offense (it's only intended for actual friends/family) but still happens a lot.
There are plenty at Twitter and TikTok too. Sadly I can't find anyone to pay off at Google yet to fix my gmail (I have the username, password, and everything is forwarded to the recovery email I own, I just lost access to the phone number and they enabled 2FA without asking). Reddit also, I can't find anyone there to unban my friend's account that got locked (due to a server outage), even after speaking directly to s…
The only blackhat routes I came across were thousands of dollars...
Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"
#169Earlier quoted context omitted.
There are plenty at Twitter and TikTok too. Sadly I can't find anyone to pay off at Google yet to fix my gmail (I have the username, password, and everything is forwarded to the recovery email I own, I just lost access to the phone number and they enabled 2FA without asking). Reddit also, I can't find anyone there to unban my friend's account that got locked (due to a server outage), even after speaking directly to s…
I'm permabanned IP-banned from reddit and it is so aggravating. Appeal is auto-rejected. :( Wish I knew someone there to help me out!
Why not just use a VPN?
Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"
#170Earlier quoted context omitted.
Back when the internet was a nice place, I mean years 1999-2010, it was full of websites managed by individuals. Each site was different, some were pretty-hideous, quite frequently with unusual knowledge and curiosities. It was so much fun to Google them (Google was a damn good search engine back then too). Most people knew how to use FTP to upload a basic HTML page. Now it's an expert level knowledge, especially amo…
> Back when the internet was a nice place, I mean years 1999-2010 By 1999, Internet Explorer on Windows had over 95% of the web browser market. Modems were 56K. This is not comparable to the web in 2010, much less the web today. You're experiencing nostalgia - it isn't factual, though. > Private websites are nearly extinct I wonder what these password managers are all about, then? > Corporations like Meta are scared…
> You're experiencing nostalgia - it isn't factual, though.
Is this a universal argument against "something was better"? Yes, many things were better in the past, internet included. Now we do things faster, cheaper and worse.
> I wonder what these password managers are all about, then?
Have you ever seen a private website requiring you to register? I haven't. If it does, then it's another sign of how we break simple stuff.
> How exactly does Meta have any role in the ease or difficulty of content creation? Last I checked Meta makes zero of the top content creation tools and is mostly an ad company.
Idk, maybe take a look how Facebook and Instagram work? Posting is super simple, just a few clicks and it's done. So effortless that any brainless individual can do that. People forgot how to do that without those platforms. Even MySpace required some basic knowledge of site building.