Blame the system, not the actors. See a recent HN submission, The Evolution of Trust by Nicky Case:
https://ncase.me/trust/ If there's one big takeaway
from all of game theory, it's this:
What the game is, defines what the players do.
Our problem today isn't just that people are losing trust,
it's that our environment acts against the evolution of trust.
That may seem cynical or naive -- that we're "merely" products of our
environment -- but as game theory reminds us, we are each others
environment. In the short run, the game defines the players. But in
the long run, it's us players who define the game.
So, do what you can do, to create the conditions necessary to evolve trust.
Build relationships. Find win-wins. Communicate clearly. Maybe then, we can
stop firing at each other, get out of our own trenches, cross No Man's Land
to come together...
My take: don't blame corporations when they act rationally. (Who designed the conditions under which they act?) Don't blame people for being angry or scared when they feel unsettled. A wide range of behaviors are to be expected. If I am surprised about the world, that is probably because I don't understand it well enough. "Blame" is a waste of time here. Instead, we have to define what kind of society we want, predict likely responses, and build systems to manage them.