Correspondingly I'd assume either a) paying the ransom doesn't take it off the market or b) the info they stole isn't that interesting.
Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
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Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
#162Maybe it’s a naive question, but in many breach reports I see things like 'No passwords, private keys, or funds were exposed.' How come companies can usually protect that kind of data, but not emails, names, and other personal info?
Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
#163Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
#164Earlier quoted context omitted.
Beyond the regulatory-dodge and crypto marketing explain to me how Coinbase is NOT a bank
Cryptocurrency firms exist in a quantum superposition of bank and not-a-bank until you interact with them, at which point they collapse into whichever state costs them less money.
Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
#165Blog post is here: https://www.coinbase.com/blog/protecting-our-customers-stand... > We will reimburse customers who were tricked into sending funds to the attacker due to social engineering attacks. If your data was accessed, you have already received an email from no-reply@info.coinbase.com; all notifications went out at 7:20 a.m. ET on 5/15 to affected customers.
The no-reply is an interesting decision. I get how difficult it is to run a company like Coinbase (their biggest strength, centralized + customer support, is also what enables this social engineering), but feels like an odd choice.
It's fine to send a notification instructing them to visit the secure portal for more info, though. Hence, no-reply.
Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
#166So this is probably why the phishing calls have increased from ~1 per month to ~3 per week.. good to know... Wish coinbase would let me DO something about it... Maybe fresh accounts for everyone? Maybe KYC data not directly linked to accounts? There should be SOMETHING they can do because the sheer volume of people constantly harassing CB customers is nuts.
Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
#167Earlier quoted context omitted.
Watching crypto enthusiasts run into every problem that society already tackled with in the past when developing currency and its controls, and then coming up with solutions that look exactly the same as what dirty fiat currency uses, has been a source of much entertainment the past few years
This is an exchange problem, not a crypto problem. You don’t need an exchange to hold crypto.
Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
#168Earlier quoted context omitted.
Watching crypto enthusiasts run into every problem that society already tackled with in the past when developing currency and its controls, and then coming up with solutions that look exactly the same as what dirty fiat currency uses, has been a source of much entertainment the past few years
This is an exchange problem, not a crypto problem. You don’t need an exchange to hold crypto.
It may not be a crypto-as-a-theoretically/ideologically-pure-construct problem, but it absolutely is a crypto-as-a-real-world-asset problem.
Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
#169Earlier quoted context omitted.
The no-reply is an interesting decision. I get how difficult it is to run a company like Coinbase (their biggest strength, centralized + customer support, is also what enables this social engineering), but feels like an odd choice.
Their "customer support" includes not expecting users to set up PGP to communicate with them. Email is not a secure method of communication by default. It's fine to send a notification instructing them to visit the secure portal for more info, though. Hence, no-reply.
Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom
#170Earlier quoted context omitted.
This is an exchange problem, not a crypto problem. You don’t need an exchange to hold crypto.
Yes, I think I’m familiar with the crypto enthusiasts defenses that all boil down to looking at a single aspect of their system in a vacuum and not realizing that if anyone wants to functionally use crypto as a currency and not as a speculative asset or tool in crime, then all these aspects actually have to work and work together