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Launch HN: Resend (YC W23) – Email API for developers using React

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Re: Launch HN: Resend (YC W23) – Email API for developers using React

#162

Post by swyx »

this is the most gorgeous dev tool design/website i have seen in a long time. and you JUST graduated from YC? amazing

my real question is - how do you ship so fast and well? what do you trade off to be able to do this?

for email - my main wish is that it be integrated well with an auth and analytics system. the emails i send out should be aware of what the user has done, and if you've given me your email i should already have created an account for you, etc. seems all like one and the same - have a total representation of the user.

i am guessing i'm far from the first to talk about this. so the smaller, second idea, is just a good/gorgeous "contact center" like experience with multiple channels and levels of email engagement that people can opt in/out of. so eg you can choose to get emails from me every day/week/month/quarter/year, or based on specific topics. one can of course build this with resend, but it wouldnt be GREAT. people/developers/startups need help making this usually overlooked experience GREAT.

Re: Launch HN: Resend (YC W23) – Email API for developers using React

#163

Post by lbriner »

We have built out some of the things you said were missing for our email system at SmartSurvey. The biggest annoyance is random blacklisting from email providers. Mimecast almost always greylists us, which is annoying because it creates an artificial baclog on our mail servers, others work fine and then all of a sudden they block you - sometimes you can contact them, sometimes you can't.

We also have a big problem with automated tools like mimecast or Office365 because customers don't receive emails that were blocked by some rule or heuristic or other but they just contact us because they can't see what their receiving system has done. Even when we show them the logs.

Our sysem sends out about 50 different types of email and some are easy to handle when they bounce, others are not so easy so it will be interesting to see whether your use of webhooks will make things that much better than e.g. MailJet (who we use for some emails) since all of email failures arrive via webhook.

Other problem is to do with IP ranges of the sending servers. Using SES probably mitigates some of that (I assume most providers whitelist SES) but if you ever wanted to move to your own hosts, without a /16 subnet, you can easily get blacklisted (again for unknown reasons) and without enough servers to move to, your deliverability suffers.

I think the one thing that would help us if we were using a third-party system would be failure messages with specific links to solutions that could be displayed to the end user. e.g. MimeCast 5.7.2 could link to an article about giving permissions to access a Mimecast mailing list. That would save a lot of explaining since we would just show that message to the customer.

Re: Launch HN: Resend (YC W23) – Email API for developers using React

#164

Post by swyx »

zenorocha wrote: post #161
_Bruno42 wrote: post #158

Just FYI, https://www.resend.com should have a 301 to https://resend.com

Totally, adding that 301 redirect now

this really ought to be a vercel default. idk why so many platforms (like netlify too) require/default to www subdomains. defeats the purpose of acquiring a short domain

Re: Launch HN: Resend (YC W23) – Email API for developers using React

#167

Post by bashy »

ozr wrote: post #97
bashy wrote: post #86

Earlier quoted context omitted.

Postmark[0] have that and store it for 45 days[1] which is really handy. I use them, not affiliated. [0] https://postmarkapp.com/ [1] https://postmarkapp.com/email-analytics

They announced extended retention as well recently, up to a year.

Yes, 'paid' add-on.

Don’t store content - Requirements

7 days - $5 per month 28 days - $5 per month 45 days (Default) - Free 90 days - $5 per month 180 days - $8 per month 365 days - $12 per month

Re: Launch HN: Resend (YC W23) – Email API for developers using React

#168

Post by swyx »

satvikpendem wrote: post #114
joshmanders wrote: post #106

Earlier quoted context omitted.

I'm sorry was I not asked to give feedback on a launch post? Did you not see this line: > I would love to hear your ideas, experiences, and feedback on any and all of the above.

There's a difference between giving feedback and giving feedback with tact, no need to be so harsh even if you are right.

(deleted thx to dang)

Re: Launch HN: Resend (YC W23) – Email API for developers using React

#169

Post by swyx »

throwaway85858 wrote: post #143

Looks cool, i would agree the space needs a shakeup. But I see you don't have an inbound offering, I'm looking for something similar to what sendgrid and mailgun offer in that i can receive a POST request to my API everytime someone sends an email to test@mydomain.com. Ideally with the following features: 1. Solid email MIME data parsing into JSON or XML 2. retry handling 3. included in the free tier (mailgun exclude…

this too! and throw in OCR of any pdf/image that i send you and you really have a stew going
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