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The first minute of every phone call is torture now

theatlantic.com

161–170 of 450 posts

Re: The first minute of every phone call is torture now

#161
I feel like I'm in another universe from this writer. 9.9 times out of 10 my AirPods connect immediately when I pop them them before answering and if they take a second longer we are in Not to mention headphones aren't a necessity. Sure they are nice but if someone calls me and I think it's going to be quick I just answer and hold the phone up, it's not the end of the world.

Re: The first minute of every phone call is torture now

#162
post #86
post #78

Earlier quoted context omitted.

> Wi-Fi isn't reliable, your neighbor's microwave can ruin everything. Agree that wifi isn't reliable, but not for that reason: microwave ovens haven't been an issue for wifi since most people switched to the 5GHz band, many years ago.

It's your neighbors, ALL OF THEM, trying to watch 4K on 2 TVs per household all at once.

And why shouldn't they? That's like the whole reason to even have a high-bandwidth internet connection.

Re: The first minute of every phone call is torture now

#163
post #40

The stock Android dialer is a complete UX hellscape. Every other time I need to dial a number, I will be randomly interrupted by some dialogue to enable a feature or to learn about X, when I'm urgently trying to make a call. It's so f-ing rude and intrusive. And it's designed to trick you into enabling shit without giving you time to think it over. It's such a scummy thing to do, but hey, it's Google. Imagine having…

Are you sure that's Google and not your device manufacturer or your carrier? The dialer on my Android phone seems OK. I'm not going to claim it's the best UX ever, but it certainly doesn't interrupt me with dialogs about anything. Android phones are infamous for having carrier-required crap pre-loaded.

Pixel 7 Pro.

Right now, this is my only major gripe on an otherwise great phone.

Re: The first minute of every phone call is torture now

#164

Earlier quoted context omitted.

> It’s crazy that anyone can force a full-screen interrupt on my personal device with no context. It's a _phone_. Phone calls are it's primary function. If you don't want that, wouldn't a pad be a better option than a phone? Besides, how would you handle calls from landlines and such?

>It's a _phone_. Phone calls are it's primary function. No, it's not. You sound like a dinosaur. A phone's primary functions are 1) text-messaging apps, 2) camera, 3) dating apps, 4) banking apps, and various others. Phone calls are somewhere around #20.

dating apps over phone calls is an absolutely ludicrous take that demonstrates a disconnect from reality

Re: The first minute of every phone call is torture now

#165
post #157

The article makes a great point early on: hearing voices over VOIP is markedly different than over analog phone lines. The robotic voice and the weird compression when your connection isn't good are common for me. Worst of all is the 0.5-1 second delay I still sometimes hear, on local calls no less! If the same call was being had over a phone line and we were in the same country, the audio fidelity would be excellent…

The key word there being analog phone lines. Cell phone lines, which account for 99.99999% of all phone communication these days, are IMO worse than VOIP for sound quality (though better at latency). It's weird that kids growing up in the post-landline era will never realize how clear and amazingly low-latency phone calls used to be. If two people were seated across a table talking on a landline, they'd hear the signal from the phone before they heard it over the air.

Re: The first minute of every phone call is torture now

#166

I feel like I'm in another universe from this writer. 9.9 times out of 10 my AirPods connect immediately when I pop them them before answering and if they take a second longer we are in Not to mention headphones aren't a necessity. Sure they are nice but if someone calls me and I think it's going to be quick I just answer and hold the phone up, it's not the end of the world.

I have a newish iPhone and airpods. I have my pods in much of the day. When my phone rings, it rings through the pods. When I answer, 7/10 times the call is first answered going through the pods, then transfers to the phone, and I have to hit the button on the phone to transfer it back to the pods, where I hear "...ello? Can you hear me? Are you there?" Just 5 seconds or so, but still dumb. This worked fine a few months ago. I have changed no settings.

Re: The first minute of every phone call is torture now

#167

I feel like I'm in another universe from this writer. 9.9 times out of 10 my AirPods connect immediately when I pop them them before answering and if they take a second longer we are in Not to mention headphones aren't a necessity. Sure they are nice but if someone calls me and I think it's going to be quick I just answer and hold the phone up, it's not the end of the world.

> The caller shouldn't have any of these issue (if they do they are a moron

Quite frankly, you don't have the slightest idea of what you're talking about, and it's incredibly rude and insulting for you to call anyone having these issues a "moron".

I have a pair of AirPods, and an iPhone, and an iPad, and a MacBook.

And when I put on my AirPods, probably about half the time they connect to a different device from the one I intend when I take them out and put them on. Or they connect to my phone but not the phone app. Or they connect and then immediately disconnect as maybe another device takes over.

The whole process of getting them to a) connect, b) be selected by the phone app, and c) not become deselected/disconnected because I did that before some other device/app takes over... well yes, it's frequently 15-45 seconds. Half the time it works seamlessly though.

> It takes some nerve to call someone without texting/emailing about it ahead of time if it's not an emergency

You know, other people regularly call friends/family/colleagues. Same as you'll get calls from your doctor/gym/etc. about rescheduling. Honestly, it takes some nerve for you to judgmentally declare that nobody should be like this.

You need to find some empathy, and understand that your personal experiences are not universal ones.

Re: The first minute of every phone call is torture now

#168
post #57

There needs to be a Big(O) table for UX. Number of user interactions and decisions to get to each functionality in each screen size. Then comes prioritization. You can only fit so many buttons and boxes close to the hottest zones of user interaction, especially on Mobile, and even less of them in advertising-powered products. When someone prioritizes the wrong use case on premium real estate and pushes back buttons t…

I work in UX and I can tell you the people managing these design teams have never even heard the term 'Big-O' much less understand it; in my sphere I find they are mostly interested in boosting engagement metrics on whatever new feature will get them sooner promoted before they exit to the next company and do the same thing. I love this idea, but my outlook is grim.

Create maligned reward system, get maligned work. It's not like our field doesn't have resume driven development, and honestly why would you do anything else? Doing good work for your employer only pays if it literally pays. If your employer and the market rewards launching features, products, and making metrics go up then why toil away needlessly making money for someone else?

Re: The first minute of every phone call is torture now

#169

I feel like I'm in another universe from this writer. 9.9 times out of 10 my AirPods connect immediately when I pop them them before answering and if they take a second longer we are in Not to mention headphones aren't a necessity. Sure they are nice but if someone calls me and I think it's going to be quick I just answer and hold the phone up, it's not the end of the world.

My airpods generally work, but I ONLY pair them with my phone. I used to pair with my computer and other devices and it caused issues all the time.

>It takes some nerve to call someone without texting/emailing about it ahead of time if it's not an emergency

That is a very, I dunno how to put it, but born after 1990 view of customs.

Re: The first minute of every phone call is torture now

#170

Earlier quoted context omitted.

I have strong suspicion you are not talking about Google's android dialer but some chinese ad-infested knock-off. When I used to have crappy Xiaomi, I had ads everywhere - settings, basic 'android' apps, most probably dialer too, definitely SMS sending app and so on. Threw it away and never looked back. There are premium androids who give users completely different experience, be it Samsung, Sony, Google etc etc etc.…

Xiaomi makes fine hardware with overly intrusive firmware installed on it which they sell for competitive prices. The solution is the same as with any other Android device: install one of the many AOSP-derived distributions on it and you have fine hardware with clean firmware offering OTA updates and more freedom than any vendor-supplied distribution offers, not to mention waaaay more freedom than the Apple/iOS combo…

Yeah but as father of small children, camera that is always in the pocket is hugely important for me. AFAIK Xiaomi camera app/drivers/whatever is the proper name is a signed blob that has no source available, so something more basic is used instead in those free distros. Thus photo quality suffers since its finely tuned for given sensors/lens/cpu combo. At least that's how I grokked it few years ago.

Since then I've realized phone is by far the most important device in my life, so not cheaping out on it anymore and seeing the difference in every photo.

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