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BuiltWith: $14M ARR, no employees

5to9.beehiiv.com

161–170 of 191 posts

Re: BuiltWith: $14M ARR, no employees

#161

Independent software is the new gold rush. A few people getting rich and the rest getting nothing.

He has been profitible for years, and the business was started in 2006. I wish you were right, but the golden days of low hanging fruit for solo founders was years ago. It's much harder to carve a profitable niche and not have your business undermined these days.

Re: BuiltWith: $14M ARR, no employees

#162

Earlier quoted context omitted.

> the vast increase in regulations and liability around handling data, Can you elaborate on this or give examples where these bigger hurdles than they used to be? I'm curious to know in what domains this is the case. I've no doubt that it is true, but my sense was that there are still large swaths of "internety" products that are entirely or mostly unregulated and where there isn't much to be said about how you handl…

GDPR-like regulations certainly come to mind. Which is a good thing - too much unprotected data in one place is a disaster for all involved.

And that's one of the areas where there's a lot of innovation happening right now... for example, the push to decentralize identity ensures that businesses don't need to keep any data that is considered personal data under GDPR while still having provable "credentials" (things like proof of age, degree, medical records etc) needed to be provided with certain services. I won't link any particular businesses in this area, but a quick search should show there's a lot... and the European Commission is one of the leaders in pushing this: https://ec.europa.eu/digital-building-blocks/wikis/display/E...

Re: BuiltWith: $14M ARR, no employees

#163
post #104

Earlier quoted context omitted.

I mean, I run a startup not doing that much worse. I have 0 accountants (pay CPA yearly for tax work). 0 lawyers. 0 devops. 0 QA. 0 monitoring . 0 HR. I do have : 3 devs (if I include myself) 3 support (tickets) 2 other supporting roles If I coded 100% myself (which I have in the past and could in the future, it would just mean less new features) and had a way to not answer tickets (like the OP story it sounds like d…

That might be SAAS. The other side of the coin is not the same. You do a multi year multi million dollar deal with a fortune 100, don’t expect 0 lawyers, 0 CPA’s.

You hire a lawyer for that specific work. At $14M ARR, you can afford to hire one when needed. They don't have to be a full-time employee. Same goes for accounting or any other operational staffing. Part-time or project-based contracting works great for such things.

Re: BuiltWith: $14M ARR, no employees

#164

Earlier quoted context omitted.

I mean, I run a startup not doing that much worse. I have 0 accountants (pay CPA yearly for tax work). 0 lawyers. 0 devops. 0 QA. 0 monitoring . 0 HR. I do have : 3 devs (if I include myself) 3 support (tickets) 2 other supporting roles If I coded 100% myself (which I have in the past and could in the future, it would just mean less new features) and had a way to not answer tickets (like the OP story it sounds like d…

So you are 8 people. Quite a lot different than a single person. If you had a way to not answer tickets, that means you would not offer support to customers, so likely a lot less customers would be interested to pay you. You don’t get to 14 millions by cheaping out that way.

I run a SaaS, quite similar numbers to the parent. Depending on the complexity of your support tickets, it's pretty easy to outsource to part-time freelancers. I just pick up the tickets that they flag as too difficult for them. (Edit: we're still quite some ways off $14M, but I could see it scale there without changing the structure much)

Re: BuiltWith: $14M ARR, no employees

#165

Out of curiosity, is there an open source version of BuiltWith? I'm not necessarily looking to use it, but it might actually be an interesting project to work on. I'm sure you learn a lot of interesting things trying to map everything out..and then there's the parsing/extracting and other aspects of this that could be fun if you're into that sort of thing.

https://github.com/wappalyzer/wappalyzer

You’re welcome to help out. :)

Re: BuiltWith: $14M ARR, no employees

#166
post #121

Independent software is the new gold rush. A few people getting rich and the rest getting nothing.

By few you mean those that deserve it and by rest you mean those that would have otherwise leeched off of their labor? Yes, that sounds right. And fair.

It's mostly about luck.

Re: BuiltWith: $14M ARR, no employees

#167

Even if the ARR is half of that, how do you keep your level of service as a single employee? Don't you take a break, go to a vacation? What happens if you're sick? At the level that starts with $295 and goes up to $495 and $995, I guess that the customers expect the service to work all the time and have fast support. Can't understand how it's done without employees at all.

I don't have any inside information on this, but at the end of the day, the level of service or availability you offer is up to you. There's no legally mandated support response time or SLA, so unless you're promising something else in your Terms of Service, there's nothing stopping you from offering no support.

How customers respond to this is another question, and most of the time companies strive to have good service because they value growth higher than 'lack of employees'. But everyone is entitled to their own approach.

Re: BuiltWith: $14M ARR, no employees

#168
post #101

Earlier quoted context omitted.

Not at all.

Most companies (and seo experts) vastly prefer .com domains though; wether for valid reasons or not, this still is the case. Squatters make loads of money from companies getting another tld and then later buying the .com.

I get all that. It’s also not a default by any means.

Lots of places around the world do not default to the com domain name and it doesn’t make sense to treat a word without a TLD as a domain name.

Re: BuiltWith: $14M ARR, no employees

#169
post #160

Earlier quoted context omitted.

What do you mean? Give me some examples. There are plenty of saturated niches.

They will always be niches that certain people deem to be saturated, but that won't stop a determined entrepreneur from starting up a new venture. If you went back to January 2007, the iPhone didn't have competition from Samsung's flagship touch-based phones or Google Pixel (because they didn't exist yet). This was a time when Nokia, Blackberry, Sony Ericsson etc were the dominant phone makers and Steve Jobs' origina…

All certainly true. My point isnt that its inpossible and that you shouldnt try, its just that it is much harder than it was in the past.

Re: BuiltWith: $14M ARR, no employees

#170
post #109

Earlier quoted context omitted.

What do you mean? Give me some examples. There are plenty of saturated niches.

He means "if you think things are crowded now, they'll only be more crowded in the future"

I mean thats obviously true?
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