161–170 of 211 posts
Earlier quoted context omitted.
You're better off with Adyen.
Their offering perfectly fit the bill for what we needed, but they turned us away; citing a requirement of transacting €5M per year, despite us needing a payment handler /for launch/.
Earlier quoted context omitted.
You're better off with Adyen.
OT: I just went through Adyen's prohibited businesses. Why does every major payment processor prohibit vendors of adult toys from using their payment services? I mean, those aren't even high risk businesses. Credit card fraud usually happens when you offer high priced electronics. Chargebacks usually happen when you sell digital goods like templates, ebooks, videos etc.
Here is one of the better articles I found: https://instabill.com/do-adult-toys-fall-into-the-high-risk-...
Earlier quoted context omitted.
Because shipping 6 dildos to Texas can put you in jail. https://www.ladbible.com/news/latest-the-texan-laws-around-s... The US federal overturn of the Texas law was based around Roe v Wade which has itself been overturned so the Texas law is now back in action.
From the article: “According to Section 43.23 of the Texas penal code, although it doesn’t clearly state dildos, the law still regulates the possession of ‘obscene devices’” liberal propaganda derived from an SNL skit.
Here a starting point: https://www.austinchronicle.com/features/2000-08-11/78186/
Edwin from Stripe here. Just to be totally clear, only a very small fraction of Stripe’s userbase is impacted by this. That said, Stripe being unavailable for even a single user is very concerning for us, and we’re fixing things as rapidly as we can. Follow this thread for updates: https://twitter.com/stripestatus/status/1561809071061155841 .
You regularly post on HN to claim you're addressing people's problems with Stripe, but they then regularly post later to indicate that you've done nothing. Same with patio11. What's going on over there, guys? Are you being held hostage?
Earlier quoted context omitted.
This is not a serious way to run a business. Unless ypu’re google.
Letting customers slip through the cracks of the traditional support channels is a bad indicator obviously, but what's the problem with keeping an eye on social media channels in addition to the traditional channels? Why is that not a "serious way to run a business"?
Rather than trying to solve the problem of "customers having serious problems", listening to HN and replying here says "we only really care about people being critical of our product in public; we don't actually care about the underlying issue people are criticising us about." It's not real support if Joe Random can't access it without knowing the secret formula.
Support-by-HN-replies is theatre, even if it works sometimes.
I'm not really suggesting Stripe are guilty of this. Stripe support has actually been fine for me in the past.
Earlier quoted context omitted.
Looks like they do now have a separate sandbox system similar to other payment services. https://developer.paddle.com/getting-started/c052e9e8d265f-w... But elsewhere they also still seem to recommend doing things involving your production site for testing purposes. That seems like it's probably a bad idea that could be risky if anything goes wrong and possibly mess up things like reporting and compliance even if eve…
I've been using their sandbox environment quite successfully for the last few months. Their main competitor, FastSpring, doesn't have a sandbox yet. There's another interesting competitor that uses Stripe: https://getrevin.com . Their pricing is cheaper than Paddle, making them the cheapest I've seen so far. Not sure if they're any good, though.
I want to get some idea of how much it's going to cost but they dance around the issue completely.
All they do is recommend jumping on a call, which judging by the language on their site, will sound alot like talking to a stereotypical used car salesman.
Ever since patio11 pushed that dubious Stripe Atlas program that resulted in far more headache than worth (turns out Delaware is the crappiest state to incorporate) my trust in Stripe going downhill. I think what really did it was that it took somebody a while back to post on HN about issues with Stripe regarding tax that jepordized his business to get the situation fixed. I don't know but lately it seems like so muc…
I know that some Western states have better privacy laws, but those are designed for setting up tax shelters, not corporations you hope to scale.
Switched to Paddle earlier this year for other reasons, glad I'm not affected by this. Paddle is not as pleasant to work with as Stripe from a dev perspective but it also handles so much more that what I need to integrate is tiny compared to Stripe.