> A Google spokeswoman said the company stands by its decisions, even though law enforcement cleared the two men. Wow. Just wow. This is worse than the usual Google's automated screw-ups. In this case, Google was notified of the issue by the NYT. Yet they actively chose to continue to screw over their victims just because they can. > In a statement, Google said, “Child sexual abuse material is abhorrent and we’re com…
What's the incentive for Google to EVER give the accounts back? If they wrongly deactivate an account (like here), you get a bad article, EFF and friends ruminate about your behavior, and the world mostly moves on. If Google wrongly gives an account back, you get a different article: "Google helped child pornographer even after discovering CP in their account". Now that gets attention. That's a scandal that leads to…
Google's surveillance system and automated ban hammers are already bad enough. But the actions they took following the ban in this case is egregious and 100% indefensible. At the very least, Google could've reinstated their victim's account and issued a full sincere apology upon being contacted by the NYT. If Google has any care for their users, they'd do that for every people they wrongly reported who had their names cleared. Instead, Google doubled down, continued to treat their victims as criminals in their statement, and even leaked details about intimate photos in a blatant attempt to discredit the users they wronged.
No parent should ever have to go through what Google has put them through when trying to cure their child. Most of all, they should never have to risk losing custody of their child because their child went sick. They should never lose access to their whole digital identity because they didn't know any better than to rely on Google. Yet this is what Google did to these parents, full stop.