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Atlassian is 20 years old and unprofitable

smartcompany.com.au

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Re: Atlassian is 20 years old and unprofitable

#161
post #91

> users can switch to a competitor product like Asana, Basecamp or Monday.com with minimal cost That's just plain nonsense. I dislike using Jira as much as anyone, mainly because it's so excruciatingly slow. But there is no competing product (suite) that offers comparable functionality and provides the same long-term flexibilty. Many companies have built entire workflows (not just development related) around Jira, an…

> It might be advisable for Atlassian to start fresh with a new ticketing system. That, kind of like Mozilla started fresh with Firefox, would indeed be a killer move (edit: provided they _can_ structurally do so).

I am not convinced that would amount to anything useful. Their engineering culture does not seem to be up to the challenge, judging from the quality their products have for many years now. They would probably only produce an equally bloated piece of software, that does not work properly on all major browsers and gaslights you about your choice of browser, because they were not able to stick to standards.

Re: Atlassian is 20 years old and unprofitable

#163

Earlier quoted context omitted.

Yeah. I mean it has enough management options for projects and I really don’t have any complaints. Not sure what everyone’s hating about.

The functionality of JIRA is great. It's the UI that feels slow and clunky.

The functionality of Jira is great because it's basically turing complete at this point. A dedicated enough force of middle managers can warp it however they want to.

Re: Atlassian is 20 years old and unprofitable

#164
To me, the problem with many of Atlassian's products is that they aren't tools. They are platforms on which you can build the tool you need. They are way too configurable and flexible and as a result, you spend a lot of time managing the tool or organizing the information and configuration within it. Tools should serve a specific usage, behave predictably, help you use them correctly, then get out of the way.

Re: Atlassian is 20 years old and unprofitable

#166

Only 'unprofitable' in GAAP terms.It has a very healthy Free Cash Flow margin. And it still a 7x return from IPO. All-in-all, a great success story. (Whatever one thinks of Jira the product)

Thats the only measure of real profitability - GAAP.

Free cash flow includes stock based compensation. Thats a real expanse and turns negative cashflow to positive. But it dilutes existing shareholders, you would like to see positive cashflow EXCLUDING stock based compensation

Re: Atlassian is 20 years old and unprofitable

#168

> users can switch to a competitor product like Asana, Basecamp or Monday.com with minimal cost That's just plain nonsense. I dislike using Jira as much as anyone, mainly because it's so excruciatingly slow. But there is no competing product (suite) that offers comparable functionality and provides the same long-term flexibilty. Many companies have built entire workflows (not just development related) around Jira, an…

I have never tried the JetBrains' alternatives (Youtrack, Space, etc) but considering everything from JetBrains is usually very good, I'd like to hear from someone who has.

Re: Atlassian is 20 years old and unprofitable

#169

> users can switch to a competitor product like Asana, Basecamp or Monday.com with minimal cost That's just plain nonsense. I dislike using Jira as much as anyone, mainly because it's so excruciatingly slow. But there is no competing product (suite) that offers comparable functionality and provides the same long-term flexibilty. Many companies have built entire workflows (not just development related) around Jira, an…

Jira is slow and Confluence too. I 120% agree. It's the biggest issue for me. The longer the page in Confluence the worse it gets. I use it for weekly meeting notes and every 2 quarters I need to start a new document because editing the current one causes the CPU to go brrrrr.

This could end up on the pile of complaints.

https://ifuckinghatejira.com/

Re: Atlassian is 20 years old and unprofitable

#170
post #96

Earlier quoted context omitted.

I like both JIRA and Confluence. I think many bad feelings towards JIRA are actually related to bad configuration. Like customizing the issues to add too many mandatory fields or creating a process that does not really match how people are working in practise. JIRA configuration is pain. Unless you are large enough to afford a dedicated JIRA admin, it would likely make sense to just pay for somebody once in a while t…

I was keeping a list at a previous company: - default text size is too small, text block widths are often not constrained enough getting the "slashdot unreadability effect" - 0.5s+ lag when clicking any textbox - 1s+ lag when clicking any dropdown - 1s+ lag delay when grabbing and trying to drag-and-drop to reorder items in the backlog - 2s delay when clicking in an issue in the backlog before the loading starts (add…

You've missed my main one, which is really hard to copy and paste issue numbers.

Normally have to ctrl+click to open an issue in a new window, then select the key from the browser's URL field.

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