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Klarna users are being signed in to random accounts

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Re: Klarna users are being signed in to random accounts

#161

Post by WildGlade »

ecmascript wrote: post #36

Time to GDPR my account on klarna then.

You can't—at least in Sweden—remove much from Klarna.

Your marketing profile is tied in with their accounting system. The law requires them to store accounting data for at least 7 years, with no obligation to actually remove it once that time is up. Since the accounting laws supersede the GDPR: they can hoard data pretty effectively.

The Swedish 'Data Protection Authority' tried to launch (yet another) investigation for their shady practices, but Klarna strategically applied for bank status and now the reach and power of the data authority is cripplingly limited.

Re: Klarna users are being signed in to random accounts

#162

Post by showsover »

andix wrote: post #153
bellyfullofbac wrote: post #137

Earlier quoted context omitted.

Reminds me of a colleague implementing "emailRecipients" as a field in a singleton service. The first online order got an order confirmation mail, and when a second online order came s/he also got their confirmation mail (the field just grew and grew...).

One more reason not to make singletons.

To be fair singletons are pretty useful. You just have to understand that they're not made for mutating state.

Re: Klarna users are being signed in to random accounts

#163

Post by marvin »

terminalserver wrote: post #143

Klarna says they are “experiencing technical disturbances due to technical errors”. Sounds like a poltergeist.

In Norway, we call this class of error "a Kenneth", after everyone who logged in to see their tax return in 2012 received the tax return of a guy named Kenneth. The culprit was allegedly a misconfigured load balancer.

Re: Klarna users are being signed in to random accounts

#164

Post by fogihujy »

kesor wrote: post #156
speedgoose wrote: post #9

It will be an interesting post mortem if they make it public.

if they make it though alive ...

Let's hope not. They're deliberately trying to get people to take on debt rather than just do card payments, and even simple things like buying a book through a web site requires declining several offers for paying with credit.

Unfortunately, they're huge, and I doubt the Swedish authorities will do more than give them a fine and a slap on the wrist.

Re: Klarna users are being signed in to random accounts

#165

Post by Hamuko »

lxgr wrote: post #127
sneak wrote: post #65

> Hear hear, I used Klarna (not by choice) It was by choice. You weren't born with an account. Not taking personal responsibility for the rise of the ubiquity of these terrible online services (WhatsApp users, I'm looking at you) is a huge part of the problem. Pretending that you didn't opt-in is a lie you've told yourself; you shouldn't propagate that lie to others in society.

> You weren't born with an account. A merchant I shopped at, and paid in full by card, opened an account for me and shared line item details with Klarna, apparently because they are using them as their payments processor in addition to an installment payment option. I noticed this when I later did in fact "open" an (or rather, claim an existing) account with them. Very disturbing, and the bad aftertaste has never ful…

Do they always open up an account when you pay by card? Because I've definitely paid online purchases with my credit card with Klarna as the processor, but I am not aware of having an account there.

Re: Klarna users are being signed in to random accounts

#166

Post by terminalserver »

marvin wrote: post #163
terminalserver wrote: post #143

Klarna says they are “experiencing technical disturbances due to technical errors”. Sounds like a poltergeist.

In Norway, we call this class of error "a Kenneth", after everyone who logged in to see their tax return in 2012 received the tax return of a guy named Kenneth. The culprit was allegedly a misconfigured load balancer.

I once got a credit card statement that told me I would be able to pay off my credit card in 100,000 years.

It was discouraging.

Re: Klarna users are being signed in to random accounts

#167

Post by jaywalk »

andix wrote: post #153
bellyfullofbac wrote: post #137

Earlier quoted context omitted.

Reminds me of a colleague implementing "emailRecipients" as a field in a singleton service. The first online order got an order confirmation mail, and when a second online order came s/he also got their confirmation mail (the field just grew and grew...).

One more reason not to make singletons.

Singletons are fine and useful in many situations. You just have to understand what singletons entail, and design them correctly. If his singleton had a "SendEmail" function that accepted an Email object with To, From, Subject, Body, etc. fields, it wouldn't have been an issue.

Re: Klarna users are being signed in to random accounts

#169

Post by ddalex »

terminalserver wrote: post #166
marvin wrote: post #163

Earlier quoted context omitted.

In Norway, we call this class of error "a Kenneth", after everyone who logged in to see their tax return in 2012 received the tax return of a guy named Kenneth. The culprit was allegedly a misconfigured load balancer.

I once got a credit card statement that told me I would be able to pay off my credit card in 100,000 years. It was discouraging.

Once a colleague made an accounting error and it showed that we're in debt something like 100 million.... I told him to stay calm and relax, we don't have that kind of money so why worry :)
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