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Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

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161–170 of 178 posts

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#161

I always wonder why Jetbrains YouTrack never gets much mention, it's a really versatile system. Though the real area where it shines is where you have multiple projects to manage and teams of people who are spread across multiple projects.

If it's anything like TeamCity, their CI solution, then it has extremely confusing UI with thousands of options everywhere, and little possibility of controlling all that complexity outside of it's GUI.

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#162
post #95

Earlier quoted context omitted.

Comparing Kitemaker to Clubhouse write may may get a bit further. I found Kitemaker after I realized the tight relationship between epics and documentation, and was stunned at how difficult it was to find a PM tool focused on fusing them. Clubhouse write seemed to be headed that direction, but was in beta forever and details were sparse. I began researching on my own to see if it would be worth building myself, stumb…

> after I realized the tight relationship between epics and documentation Could you elaborate a bit on that? I'm curious what you discovered in that regard.

Basically everything btown said but just to add my own POV -- we do this whole PRD - eng spec - implementation dance, and then comes maintenance, oops we missed a few things, or didn't think about this. All those things end up in separate tools and very rarely make it easy to keep it all together, esp. without a great PM. Having a better way to link documents to actionable (tickets) and back, along with conversations that happen along the way, would be incredibly powerful.

There's no shortcut for organization and I doubt a tool will ever solve it all, but I think the combination of wiki+task manager+interactive chat is utterly begging for a (good) unified tool that makes it easy to document, chat, and work tickets in the same place. I imagine the end result wouldn't be automatic quality documentation, but more like an automated blog of what stuff your company is shipping. People wanting to catch up (for context, new teamates, etc) can kind of peruse recently completed features and pick up a ton of context, or search specific ones and build a good understanding of how it was implemented (and why). It seems it would lend itself naturally to a culture of documented, intentional communication, rather than the splattering of slack messages and random tickets I see so commonly. If anyone has interest in working on this, happy to join up. Its high on my list of "want to" side projects.

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#163
post #34
post #30

Gitlab/Mattermost integrations would be nice to see.

GitLab is our next planned integration. One of our paying customers uses Mattermost so we've started the process of peeking at their API to see what we're up against. Since we've already got Discord/Slack it probably won't be super tough. That being said, there were plenty of gotchas added Discord after we already had slack since their API was different enough to be a bit annoying at times.

Hey there, I work at Mattermost and would be happy to help with anything regarding an integration. If you're planning on this I would encourage you to join our community server: https://community.mattermost.com/ and look at our developer docs: https://docs.mattermost.com/guides/developer.html

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#164
post #152

As to whether or not this is a Jira alternative the key points are: * made for managers, not engineers * app marketplace * self-hosting If one of the three is missing, it's not really a Jira alternative.

I'm not sure everyone would agree with you that "made for managers, not engineers" is a positive in the Jira column. I'd really like, as an engineer, to be able to use work tracking software that helped me and my manager do our jobs effectively.

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#165
post #152

As to whether or not this is a Jira alternative the key points are: * made for managers, not engineers * app marketplace * self-hosting If one of the three is missing, it's not really a Jira alternative.

I'm not sure everyone would agree with you that "made for managers, not engineers" is a positive in the Jira column. I'd really like, as an engineer, to be able to use work tracking software that helped me and my manager do our jobs effectively.

Exactly! That’s one of the main goals we have with Kitemaker.

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#166
post #152

As to whether or not this is a Jira alternative the key points are: * made for managers, not engineers * app marketplace * self-hosting If one of the three is missing, it's not really a Jira alternative.

That‘s a bit dismissive. I know plenty of teams using Jira without needing this, and they‘re all unhappy with Jira anyway.

Then they'd better stop torturing themselves because they don't need Jira. It's kind of product you use only when you have no other choice or maybe when it's the only tool you know how to use.

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#167
post #152

As to whether or not this is a Jira alternative the key points are: * made for managers, not engineers * app marketplace * self-hosting If one of the three is missing, it's not really a Jira alternative.

I'm not sure everyone would agree with you that "made for managers, not engineers" is a positive in the Jira column. I'd really like, as an engineer, to be able to use work tracking software that helped me and my manager do our jobs effectively.

It's neither positive nor negative. That is it depends on one's point of view.

We're talking about company wide project management where engineers are on the bottom. Engineer's workflow is usually quite simple and limited to assigned issues. They'll never be happy with Jira UI as it's indeed, um, crappy but something like a CLI app using standard REST API with zsh completion may be enough to make most of them happy. Engineers mostly don't use Structure, BigPicture, filters, reports, they don't make complex workflows etc. Oh, maybe the kanban board.

And that's exactly the problem with Jira. It's unsexy, the REST API lacks important functionality (like adding a new option to select list custom field, but one can write custom endpoints in Groovy using ScriptRunner and Java API), it's relatively slow, the code base is old, some issues are never going to be fixed etc. But it has the app ecosystem and the community which is really what makes it, sort of, best in class as apps cover most users' cases. The question usually is 'what app can do this?'

I think providing a viable alternative is quite a challenge as that means building an active community and ecosystem. Plus, imagine a company invested quite much into building their processes on Jira with some set of apps. They have scripted custom fields, workflow post-functions, custom events, event listeners, timesheets, planned vs actual reports, time to market reports, SLAs, Structure, custom REST endpoints, behaviors and other ScriptRunner stuff. An alternative would have to somehow provide all that either out-of-box or via extensions, plus a feasible migration path. What benefits would justify such migration?

It seems that Atlassian know that and therefore reshape their business accordingly by raising the prices to cut away the small fish and move such customers to the cloud. They may loose many of them b/c there are better tools for simpler needs but it's really difficult to beat Atlassian on the on-premise cover all solutions market. They've been there for quite a long time.

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#168

I always wonder why Jetbrains YouTrack never gets much mention, it's a really versatile system. Though the real area where it shines is where you have multiple projects to manage and teams of people who are spread across multiple projects.

If it's anything like TeamCity, their CI solution, then it has extremely confusing UI with thousands of options everywhere, and little possibility of controlling all that complexity outside of it's GUI.

You track is a little bit like that, I use teamcity to do builds of firmware, and I find it more confusing than youtrack. YouTrack is highly configurable which is a bit off putting at first, but, really, you should customize it for your situation, but quite often people want the out of box experience to be "perfect". But my experience of those systems is you quickly find you can't match it to your process and becomes limiting. But if your needs are simple, then YouTrack isn't necessarily what you want

Also worth noting not so long ago they introduced a simplified mode. Not sure how good it is for an out of the box experience.

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#169
post #6

Earlier quoted context omitted.

We've been waiting on this a bit to see if there's much demand for this and so far the answer has been "not much" but we're open to the idea. So the answer is "not right now". Good news I don't think it would be super tough for us since we're built using pretty boring tech (i.e. not a lot of dependencies on a particular cloud vendor), don't have a bajillion microservices, etc.

Regulated industry here, we can't use it if we can't self-host it.

How do you self-host? In a VM? Container? Do you prefer to host data on your own sql database? Or would you prefer an embedded sqlite or pgsql server?

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#170
post #105

I know the answer is probably not, however do you have plans for things like hipaa compliance? I’m struggling to find a great IM solution that is - perhaps self hosted as others have asked?

This was my question and suggestion to the Kitemaker team. My team wanted to use Clubhouse.io but they weren't HIPAA compliant and wouldn't sign a BAA with us. Apparently, there are very few apps in this space that will do so.

If Kitemaker wants a hook into a pool of customers, healthcare might be a good place to start. There are tons of small healthcare companies that really need HIPAA compliant tools and being HIPAA compliant is like a bright shining beacon in the night. It's SOOOOOOO much easier to get management to spend money on someone that will sign a BAA.

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