As someone who has been responsible for large cloud budgets, I wonder if Google is aware that their "support strategy" toward both content creators/contractors and customers across the entire brand has completely ruled out GCP for me. GCP might have great support. They may not have automated bots suspending accounts. They might actually follow the DMCA counterclaim process instead of some weird process on top of it.…
I was involved a bidding war between GCP and AWS where each was offering a healthy six figures in free credits to move our business to their cloud. GCP was offering nearly 3x as many but ultimately I didn’t want to move to a service where there was a chance offerings were going to get the axe with no warning. Their reputation has indeed hurt them — at least in one instance.
Ironic how Google has squandered their goodwill.