I found his advice to Tony on how to get better with computers remarkably insightful: > I said there probably was a book out there about “the basics of IT”, but it wouldn’t help much. I didn’t learn from a book. 13 year old TikTok influencers don’t learn from a book. They just vibe. > My mum always said when I was growing up that: > There were “too many buttons” She was afraid to press the buttons, because she didn’t…
A similar anecdote from my family. My uncle (a sheep farmer) and I discovered that: 1. I was afraid to touch anything in a car engine, but happy to muddle through unfamiliar computer issues 2. He was afraid to click unknown buttons on a computer screen, but comfortable pulling apart and rebuilding an unfamiliar car engine. In both cases, we were confident because we knew whatever mistake we made we'd be able to rever…
1. He was terrified of breaking it, so I told him that there was nothing he could possibly do to it that I couldn't fix. I made sure to sound overly confident -- almost like I was challenging him to break it. That gave him the confidence to do whatever.
2. Every time there was a problem with it, I would Google the answer in front of him, and he'd watch me figure it out in real time. Eventually, he got the confidence to start Googling things himself. The tech support calls dropped off pretty steeply after that.