How does that explain:
> Yeah, that's where I'm still catching up. The changes you've made look good at first blush, so I'm a little lost on the follow-up rejection. I'm going to open an appeal to get a second opinion. https://twitter.com/DotProto/status/1260623259315265538
If it's one person why would they be confused why the follow up submission was also rejected? And why would they be "appealing it" to themselves?
There's clearly more than one person involved here. I think they mean they are the only one dealing with customers.
I have a feeling the main review team is disconnected from customers, outside of an appeals system managed by a single person at their discretion. Which still leaves the situation with no clear transparency to developers, as again it's still not clear how their process works or whether any of this is being addressed.