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Google May Have to Get Used to Third Place in the Cloud

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Re: Google May Have to Get Used to Third Place in the Cloud

#161
post #8

Microsoft will reap the rewards of supporting XP and Office for decades, that wins enterprise trust & goodwill, and clients will expect that from Azure. On the other hand, every month we have a new product/service of Google being deprecated (officially or by raising prices). Even if it's technically better, the most sane business decision from enterprise would be to bet on Microsoft for support reasons. Microsoft tal…

I see the same thing, it was also IBM's cloud services pitch that they "understood the enterprise" better than Google or Amazon does. It is a pain to try to compare stuff though because there aren't good standards for "cloud revenue." According to [1] IBM generated $18.5B over 12 months in cloud revenue. While Forbes[2] talks about $6.1B and $6.9B in quarterly cloud revenue of Amazon and Microsoft (a $24 - $28B annua…

IMO AWS is the true king — the Microsoft numbers are spiked by Office 365 licenses, most of which is renting Office itself. Amazon is the only one not playing games with definitions.

IBM is very vague, and I would guess that they are recharacterizing traditional software sales as private cloud by giving away cloud management components.

Google historically had a strange attitude towards enterprise sales and truely and royaly screwed over their search appliance customers for reasons that baffle the mind. They seem to investing, and hopefully don’t repeat those mistakes.

Re: Google May Have to Get Used to Third Place in the Cloud

#162
post #42

Earlier quoted context omitted.

Funny how everyone here complains about Google maps changing their licensing, but nobody brings up MS changing changing from per socket to per core licensing a few years ago. That burned several medium businesses I know.

Are you talking about SQL Server? You can keep using old versions, and the performance improvements of modern hardware and new versions end up providing more value overall. With Maps, there's suddenly a new price and you have no options.

Also Windows and System Center. It’s very painful for Microsoft shops as many applications really need standalone SQL.

With our scaled up SCCM environment, SQL alone increased licensing cost by a very significant factor, as you need to license SQL Enterprise when you exceed the core limits of the gratis SQL Standard license.

Re: Google May Have to Get Used to Third Place in the Cloud

#163

If Godaddy can provide decent support, why can't Google?! The only think I use on Google Cloud is Firebase, love Firebase. But even then, I never know who/where to ask if I have questions.

Our support page mentions where you can ask questions https://firebase.google.com/support/ Slack is good and the firebase-talk Google Group is a great resource, as there are Googlers monitoring. Glad you're enjoying Firebase.

Re: Google May Have to Get Used to Third Place in the Cloud

#164

Earlier quoted context omitted.

ever try QT or popular CEF based (actually, web-based) solution? actually, I'm wondering at current moment, what's the choice of framework / OS to make a productive GUI? or just fire those claimed-designer guy (probally your boss) let engineer do there job?

Front-end web development of all stripes can burn in a fire, in my opinion; it's got the complication bug, and there's no cure. Unfortunately that's not going to happen, because worse is better, so here we are. QT looks interesting, if I ever had to care about supporting Linux, but that's not my world.

or how about let's go retro for all, try use command line / ncurse!

(.....And of course get cursed by your manager and boss)

Re: Google May Have to Get Used to Third Place in the Cloud

#165

Earlier quoted context omitted.

I can't even tell you how many connectivity and graphics technologies MS launched, I developed on, and then they abandoned. I struggle to understand why people think MS deserves enterprise trust & goodwill.

> I can't even tell you how many connectivity and graphics technologies MS launched, I developed on, and then they abandoned. How many of these technologies still function on Windows 10? As far as I know many of their abandoned platforms are still fully functional. Even in Windows 10 you can still install 16-bit apps. They've always been dedicated to compatibility... try running a few year old app on a modern smartph…

A lot more function in Wine than in Windows 10.

Re: Google May Have to Get Used to Third Place in the Cloud

#166
post #5

Touching on big G trying to catch up - I've recently had some issues with GCP and while the addition of more accessible support (you can now reach some support person relatively easy) it helps little unless it's a request that they can handle with a single button press. While it now FEELS less frustrating as you have somebody to talk to, it doesn't help that I have an issue that is being ping-ponged around different…

Explain, how it is horrible from a tech perspective? (hint: it's not) Edit: I'm getting downvoted, but no one as of yet has shown how Azure is built on horrible tech compared to its peers. It's just a flat lie, none of the big 3 are built on horrible tech. It's just being dishonest and is basically fanboyism/hatred of one party. You can argue about UI you like or don't (I prefer Azure) you can argue about APIs, their…

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Re: Google May Have to Get Used to Third Place in the Cloud

#167
post #142

I'd like to comment a few things made me appreciate and enjoy Google/Cloud services and I am aware they are very subjective to my personal experience as a student and beginner to web dev, but there are many folks like me so I could be speaking for them too. Resources, Resources and Resources! As a self-taught web developer, I struggled a lot when it comes to learning anything about web developments, and whenever I fo…

Azure's documentation is standard Microsoft technical doc fare, i.e. atrocious. It's horrible trying to get a straight answer out of anything they've written.

Re: Google May Have to Get Used to Third Place in the Cloud

#168

Earlier quoted context omitted.

Explain, how it is horrible from a tech perspective? (hint: it's not) Edit: I'm getting downvoted, but no one as of yet has shown how Azure is built on horrible tech compared to its peers. It's just a flat lie, none of the big 3 are built on horrible tech. It's just being dishonest and is basically fanboyism/hatred of one party. You can argue about UI you like or don't (I prefer Azure) you can argue about APIs, their…

The UI is, um, lets say, very unconventional for non-windows folks. It is extremely sluggish compared to AWS or GCP. As in, each page takes several seconds+ to fully load vs AWS/GCP. Maybe this is just for me, or an IE vs Chrome issue or something, I'm not sure. The horizontal panning in the UI is pretty strange for the uninitiated too. Everyone else, the entire internet pretty much scrolls up/down on a web page but…

The Azure portal UI is horrendous. It is the prime example of exactly how NOT to design UI/UX.

Re: Google May Have to Get Used to Third Place in the Cloud

#169

Azure's UX is terrible. They have this weird sliding, Metro UI that takes a lot of learning to figure out. Every startup that I have talked to has hated using Azure. Even the pricing is so hard to figure out. There is some weird intermediate conversion when looking up the price for managed databases. Microsoft is known to throw brilliant discounts into bundling cloud along with its other Office stuff. Not sure if the…

I agree on the UI part, it is quite horrendous. But any major enterprise organisation should be / probably is using some sort of automation tool such as Terraform or something similar. You just don't go and click around in the UI to set up your stuff manually, that's not how big projects in enterprise work (all cloud stuff is automated without depending on UI) so bad UI is a con but it's less important that other more technical features.

Re: Google May Have to Get Used to Third Place in the Cloud

#170

Earlier quoted context omitted.

The inability to connect with a real human when escalating Google Cloud issues seems to be recurring theme on HN.

We're a pretty small fish as Google Cloud clients go, but we have honestly not had this problem at all. We get very fast response to support tickets, and on the rare occasions where we've had to escalate they have gone as far as setting up hangouts with senior engineers.

Google, for all their faults, does seem much more interested in soliciting product feedback.

I've never been able to figure out how MS does that, as everything seems to run through an omnipresent offshored L1 support contract. (Aka the "Here's a link to the documentation!" folks)

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