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WePay Drops 600lbs of ice in front of PayPal Conference

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Re: WePay Drops 600lbs of ice in front of PayPal Conference

#161

Post by [deleted] »

billclerico wrote: post #111
paraschopra wrote: post #87

Earlier quoted context omitted.

> Why should WePay have respect for a competitor that doesn't respect its own customers? A company has to have its own culture of respect irrespective of what culture its competitors have. No where in my comment did I say that I admire Paypal's practices. I just said I found what WePay did a bit naive and a cheap trick. It has nothing to do with Paypal HNers: just because you disagree with a comment doesn't mean that…

we here at wepay have a tremendous amount of respect for paypal. they have built a huge business, growing at 27% per year, with large margins and nearly a hundred billion dollars in annual payment volume. however - we do vehemently disagree with the way they treat their customers and won't pull punches when we express ourselves about a topic we care dearly about

[deleted]

Re: WePay Drops 600lbs of ice in front of PayPal Conference

#162

Post by kirvyteo »

aiurtourist wrote: post #146
zaidf wrote: post #130

Earlier quoted context omitted.

It's not as hopeless with PayPal as it was in earlier years. Now you can get someone on the phone within a few minutes.

This kind of sentiment is important. Can WePay survive if PayPal decides to improve customer service and cater to small groups?

You mean like 3 years later? But seriously, I started using Paypal recently to collect money and so far, everything is fine. I did get some checks but it was resolved after a few calls and some faxes. Not a lot of money was involved so it was not a life or death situation. I understand they do need to check for fraud but some of the cases I read do send chills up my spine.

Re: WePay Drops 600lbs of ice in front of PayPal Conference

#163

Post by zaidf »

DeusExMachina wrote: post #156
zaidf wrote: post #120

Earlier quoted context omitted.

What happens when you called them?

As I explained in a comment here some time ago, I was not able to speak to anyone even by calling. Just a recorded voice telling me things I already knew. (Sorry, I can't find that comment. Does somebody know how can I search for it here on HN?)

Really? Are you in the US? I am always able to get someone on the phone. Login to your paypal, goto contact and call the 800 number. They will give you a pin to enter. It may expedite your call.

Re: WePay Drops 600lbs of ice in front of PayPal Conference

#164

Post by kez »

Hm, I am not sure WePay is ready to be making these kind of gestures. I thought I would take a quick look to see if it would be a viable option to receive payments in the UK.

Their FAQ page (https://www.wepay.com/about/faq) features a nice little graphic of questions being asked from all over the world. Great, I thought - one thing PayPal was a bit rubbish at to start with was international payments - WePay must have cracked it.

Down we go to question 13 (https://www.wepay.com/about/faq#thirteen) and we see that no, WePay doesn't accept international payments!

I would rather try and unfreeze my money than not receive any at all.

Re: WePay Drops 600lbs of ice in front of PayPal Conference

#166

Post by DeusExMachina »

zaidf wrote: post #163
DeusExMachina wrote: post #156

Earlier quoted context omitted.

As I explained in a comment here some time ago, I was not able to speak to anyone even by calling. Just a recorded voice telling me things I already knew. (Sorry, I can't find that comment. Does somebody know how can I search for it here on HN?)

Really? Are you in the US? I am always able to get someone on the phone. Login to your paypal, goto contact and call the 800 number. They will give you a pin to enter. It may expedite your call.

Yes, this is what a lot of people told me, but I was in Italy at that time. Through the number I found on the website I was never able to speak to anybody. Did not try to make a call to the US though.

Re: WePay Drops 600lbs of ice in front of PayPal Conference

#167

Post by galisevych »

fmw wrote: post #57

It always leaves a foul taste in my mouth when people are promoting themselves by attacking their competitors instead of playing to their own strength. That being said, it made me laugh, even if PayPal is an easy target. So I suppose that makes me neutral about the stunt, instead of as annoyed as I normally am about negative advertising.

Seems that time takes new turn, and old stunt of paypal on e-bay conference repeats with paypal conference and wepay. I think it is just creative way to get known and sell themselves for wepay.

Re: WePay Drops 600lbs of ice in front of PayPal Conference

#168

Post by eru »

DeusExMachina wrote: post #156
zaidf wrote: post #120

Earlier quoted context omitted.

What happens when you called them?

As I explained in a comment here some time ago, I was not able to speak to anyone even by calling. Just a recorded voice telling me things I already knew. (Sorry, I can't find that comment. Does somebody know how can I search for it here on HN?)

Try searchyc.com. Duckduckgo, and Google also like hackernews. Duckduckgo has special support for searchyc.

HN itself doesn't provide search.

Re: WePay Drops 600lbs of ice in front of PayPal Conference

#169

Post by lhnn »

brc wrote: post #143
lhnn wrote: post #44

When I read about PayPal shutting down peoples' paypals asking for their IRS charity status, I couldn't believe it. Fraud should not have to be Paypal's business. If someone says they're a charity and they're not, and you give them money, it's your fault. PayPal should not be involved in that kind of trickery; PayPal should only assist the law in settling those issues. Just like Craigslist only advises people on wire…

Actually, if you read the 'Founders at Work' interview, PayPal sees itself as a fraud detection company who happens to process payments. It is all about detecting fraud. PayPal lived while others died because they figured fraud out, and came up with working solutions to limit it to the point where the fraudsters choose easier targets.

Actually, if you read my assertion, you would know I didn't read Founders at Work.

"Actually, in the 'Founders at Work' interview, ..." would have been less aggressive in tone.

Re: WePay Drops 600lbs of ice in front of PayPal Conference

#170

Post by johnrob »

netcan wrote: post #151
johnrob wrote: post #63

Earlier quoted context omitted.

I was under the impression that good PR firms cost 10k/mo or more, which is much more than one should be paying for stuff like this.

How much should one be paying for stuff like this?

The 10K/mo fee buys access to press connections that PR firms have spent years cultivating. Bringing a large block of ice to Moscone does not require any previous experience, just effort.
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