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On paying for software

seths.blog

161–170 of 279 posts

Re: On paying for software

#161

As an indie dev of desktop software, I have grown tired of complaints that my products aren't free as in speech and beer. I now reply to such criticism by linking to this post: https://fman.io/blog/dear-comrade/

(sorry - I little off topic) Just curious, how did you come to your current pricing? (I saw your blog post about sublime)

Re: On paying for software

#162

One of the reasons that I switched from Linx to OSX was so that I could pay for more of my software. Why? Because then I more of the software I used could be maintained by someone who had the time to dig into bugs and UI problems and to fix them. But in Linux, couldn't I just edit the source myself? Realistically, no. It takes a tremendous amount of effort to source-dive in a totally new project in a language I never…

This is actually completely backwards in an ironic way. I have found in the past that when I made a program closed source, for sale, all further incentive to do anything to the program became connected to its revenue. Like, "it hasn't generated any meaningful revenue, so I cannot justify spending another N hours on it unless those hours lead to sales."

Most software that you can buy has little or no revenue, which means you will be one of a scarce set of suckers paying for it. That meagre revenue doesn't pay for the developer resources to improve the program.

Paying for software is like an insurance premium against bugs and issues in that program.

Paying for some unpopular software with few users is like buying insurance from an insurance company that insures only a handful of other policy holders.

Re: On paying for software

#163
post #60

Earlier quoted context omitted.

I use Linux and most free software projects allow donations. I even donated to projects I don't actually use, like FreeBSD. I donated money to many free software projects, Ardour, Mozilla, LibreOffice, OpenBSD, etc. This is clearly a false dichotomy.

The problem with open source is, for some reason, the developers feel no sense of obligation to the end users or the people who donate to them. MacOS devs do and will go out of their way to make sure their software is not just usable, but a sheer pleasure to use in every way possible. Yes, there are exceptions (I'm looking at you, Apple, with your Xcode and your Finder) but for the most part that's just the way thing…

I have received numerous donations in the past. They were never accompanied by any specific request to fix something or make a feature. So even if I wanted to do something in the software out of a sense of obligation to those users, I would not have known what that is.

Realistically, a $100 donation doesn't get much of my time anyway.

It's more of a pat on the back; people like what you're doing, and the way you're doing it; so keep going. (Don't do anything differently, just more of it.)

Re: On paying for software

#164
post #112
post #106

Earlier quoted context omitted.

Speaking of exceptions to this...they really need to fix their damn multi monitor support. It’s one of the few things Windows is far better at. I get that a small number of Mac users are even affected by this, but man would I appreciate that a lot more than Dark Mode. And I love Dark Mode.

What issues have you experienced with their multimonitor support?

It takes a long time to wake from sleep, sometimes over 30 seconds with monitors flickering on and off. Which monitor displays which desktop will change after unplugging and plugging back in, or even after sleeping and waking back up.

Re: On paying for software

#165

Earlier quoted context omitted.

> Can we please dispense with this notion and start realizing one simple fact: people will typically only pay for something if you make them pay. Things to appear to be changing for the better though. As an examply, Gina Häußge is working full time on OctoPrint (3D printing software) supported entirely by donations: https://www.patreon.com/foosel There are probably others too, I'm just not aware of them and have only…

Gina Häußge is the only one making reasonable money on Patron for a software project, last I checked. I exchanged several emails with her about this very topic. Despite her success in fund raising, even she was concerned about the long-term viability of this sort of funding. I also am the author of an active Open-Source project. I accept donations but they have never amounted to much.

Rpcs3 is making good money

Re: On paying for software

#166

Earlier quoted context omitted.

> It is waaaay more efficient for these to be fixed by an engineer working not in their spare time, but as their full-time job. You miss the possibility of simply offering to pay a developer with the relevant expertise to fix one of these bugs for you. I can tell you from experience that there are FLOSS developers out there with sufficient expertise and professionalism to do this.

If I'm running an enterprise, perhaps then I can budget enough time and money to communicate about and pay for that and deal with the uncertainty inherent in software schedules. In my personal life...that sounds like a stressor that I'd be willing to pay money to avoid.

Sure but this sounds like an opportunity for something like “Uber for FLOSS support.” Or perhaps it would be more like OkCupid.

But you could pay money and your FLOSS problems get researched and solved for you by a developer who is experienced in this area.

In practice I can see this as a forum where people make minimal effort posts and skilled people give them quality support. Just as I was forming the previous sentence I realize Stack Overflow and Reddit kind of do this. Maybe it would just be nice if people found a good way to add payment to the process.

Anyway, it’s not as nice as not having the bugs in the first place, but FLOSS has other advantages. There will continue to be people who choose commercially supported software, but the more we can close the gap on quality with FLOSS the better.

Re: On paying for software

#167

Earlier quoted context omitted.

Relying on the good will of others does not work , period. The fact that it works sometimes is not something that one can use as the reason to quit their job and start an "endeavor" (you can't really call it a business). Can we please dispense with this notion and start realizing one simple fact: people will typically only pay for something if you make them pay.

> Can we please dispense with this notion and start realizing one simple fact: people will typically only pay for something if you make them pay. Things to appear to be changing for the better though. As an examply, Gina Häußge is working full time on OctoPrint (3D printing software) supported entirely by donations: https://www.patreon.com/foosel There are probably others too, I'm just not aware of them and have only…

I have been really surprised with how often she posts Patreon updates! It makes sense now as I didn’t realize she was full time.

Re: On paying for software

#168

Earlier quoted context omitted.

> Can we please dispense with this notion and start realizing one simple fact: people will typically only pay for something if you make them pay. Things to appear to be changing for the better though. As an examply, Gina Häußge is working full time on OctoPrint (3D printing software) supported entirely by donations: https://www.patreon.com/foosel There are probably others too, I'm just not aware of them and have only…

Again, donations, etc. may work for some creators, but they will not work for all. There are always going to be products that are "Wow, I'm donating to her !", but the vast majority are more of the "plumbing" variety that are much, much harder to monetize in ways other than "pay me".

You seem to forgot that most independent developers don't make money, period. The fact that your app is open source or not is only marginally related to the fact that it earns you a living. Thousands upon thousands developed applications for desktop or mobile or whatever and simply cant' make end meet. Believing that because your app has a sticker price on it will make you money is an illusion.

I hire some dev interns every year. For the past 5 or 6 years, they all were using Sublime Text as their main editor. And none of them paid it, they simply clicked the nagging dialog away. To all of them I had to explain that it would be fairer either to use a free alternative like Atom or VSCode, or pay the fee (or learn to use a real editor like Vim or Emacs :). People go through incredible pains not to pay, even if your program isn't free. Even if they're programmers, and spend all day using your program.

Re: On paying for software

#169

Earlier quoted context omitted.

> the developers feel no sense of obligation to the end users or the people who donate to them. An open source project creates no obligation on the part of the developers. Open source licenses explicitly indemnify the authors. Receiving something for free and expecting something more is the essence of the entitled behavior that frustrate and burn out many open source developers. A donation is a voluntary gift. Like a…

> An open source project creates no obligation on the part of the developers. I meant a subconscious obligation, not a legal one. When somebody gives you a gift, it puts pressure on you (subconscious and social) to reciprocate. You see it all the time with youtube streamers, who frequently cater their content to their subscribers wishes to keep them happy. And to clarify, the streamers don't do this because their use…

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Re: On paying for software

#170
post #69
post #60

Earlier quoted context omitted.

I use Linux and most free software projects allow donations. I even donated to projects I don't actually use, like FreeBSD. I donated money to many free software projects, Ardour, Mozilla, LibreOffice, OpenBSD, etc. This is clearly a false dichotomy.

Try to pay for a mortgage with donations.

99% of paid apps developers can't make end meet anyway. Another false dichotomy. Creating an app and sticking a price on it isn't a business model any more than creating an app and asking for donations. Both are almost certain failure. But people constantly hear about this guy or that company that made some huge success and became rich; nobody talks about the millions who failed and whose apps were simply forgotten.

Oh, and BTW, the Red Cross, Doctors without Borders, Greenpeace and many other NGOs live, AFAIK, mostly on donations. So that definitely can pay the bills, but the same reasoning applies: it's only true for a small minority, and you can't count on it.

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