Earlier quoted context omitted.
Microsoft has made a bunch of very good products: - Windows 3.0 and 3.1 clearly hit exactly the sweet spot between DOS and OS/2 - Word and Excel were legitimately better than the competition (and still are, although there is not much competition left). - Internet Explorer 4 was so much better than Netscape 3 and 4 that it wasn't even funny - Windows 2000 and XP were very good operating systems
Windows 3.0 and 3.1 were pale imitations of the Mac OS of the time. 95 was the first "good enough", and it was still not the equal of System 7. For commodity hardware, they might have been the best available, but that's an adequacy criterion, not a "very good" criterion. Most of the others I have no disagreement with.
Apple never really believed in its development tools group, and the market share they lost in the 90s shows that. They are still paying for lost opportunity.