Earlier quoted context omitted.
> Office is great because users in most business settings can quickly pick up any of its applications My experience is that 'users in business settings' absolutely refuse to consider any alternatives, mainly because of two 'fear factors': 1.) "Everyone else in my industry uses Microsoft Office products so I must as well" 2.) (Usually unstated explicitly) "Learning an alternative is going to cost me time and money and…
Word is the perfect example of a lazy, mediocre product dominating a space through sheer inertia. The current Mac version can't even keep track of recently opened files. Working with styles is torture. (You can't search them, you can't group them, you can't sort them, the ribbon selection seems to be random.) The ribbon itself is an unusually eccentric example of software design. A competitor could easily produce a l…
There are several competitors in this space. Pages, LibreOffice, and Google docs come to mind. The only one I've ever heard described as better is Google docs. I'm not sure reality supports your statement.