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Google Maps Has Forsaken Us

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Re: Google Maps Has Forsaken Us

#151
post #86

Some other things: * Start in San Francisco by typing San Francisco. It still manages to find that city. Do 'directions' and type in Eugene, OR, USA - my home town, which is a fairly straightforward drive north. It can't find it and gives you bad results. * THEY KILLED TERRAIN MODE! This was a super-useful feature that I still use on my computer, but can no longer access on my mobile devices.

The gradual disappearance of the terrain mode is ironic, given how their ads always seem to show happy young people on outdoor adventures...

Re: Google Maps Has Forsaken Us

#152

Is this where we get to complain about how horrible Google Maps suddenly is? Because wow. I can speak about this. It's terrible. First and foremost, and they have their "reasons" of course, but my Samsung Rant (yeah just a feature phone) always had great maps. Just a simple Java app, built on the maps API. Well that doesn't work anymore. Like, nothing. Google basically says "Get an Android phone, sucker." F U Google.…

> Secondly, the desktop (and basically the tablet experience too is the same) has gotten terrible. It takes a really long time before my mouse event matters. By this time, the screen, since it's still resolving and moving things around the canvas or whatever the hell it's doing, well by the time my mouse event registers, the object I wanted has moved away. I'm now doing something else! Even though it does more, I've…

Just gonna jump to your last thing.

No, my complaint is not about drag to zoom. It's about double-click to zoom (the words I used, but I know sometimes things can be looked as maybe just an expression or sloppy language). Double-click. Literally. Click, click. Zoom. This no longer works correctly.

Much of the time, instead of zooming, well... it does something else, I honestly can't remember what. Maybe opens a little dialog about a business it thinks you clicked on or something. Anyway. Seriously bad. There is a way to have our cake and eat, too, to address the general tone of your comment (where you highlight the explanations and the intended benefits), but Google Maps, today, is NOT the way forward. It sucks.

Re: Google Maps Has Forsaken Us

#153
post #2

I have to say that I've had completely the opposite experience from the author. GMaps almost always find what I'm looking for in a timely fashion, I find the offline maps useful when I'm traveling to a different city, and so on. One of my favorite use cases is having GMaps give me directions by public transit, especially if there's a metro, which is nice if you're in a new city and want to save a few bucks on taxis o…

Agreed. Maybe some parts of the world aren't so well mapped as my part (Greater Boston area), but I'd think the SF Bay area would be one of the better ones. For kicks I just tried a number of map searches and every one came back with accurate results. As they say, YMMV, but I don't think Google is trying to forsake us.

Re: Google Maps Has Forsaken Us

#154
post #27

Is this where we get to complain about how horrible Google Maps suddenly is? Because wow. I can speak about this. It's terrible. First and foremost, and they have their "reasons" of course, but my Samsung Rant (yeah just a feature phone) always had great maps. Just a simple Java app, built on the maps API. Well that doesn't work anymore. Like, nothing. Google basically says "Get an Android phone, sucker." F U Google.…

What you're saying is absolutely correct. I actually had to use Bing Maps today to look up some directions because the new version of Google Maps was pretty much unusable. As for why UX disasters like this can happen, I think it generally comes down to one thing these days: "hipsters". Those of us who've been in industry for a long time have no doubt seen this happen before. A relatively well-established product has…

I think you're right about trendiness and hubris associated with UI redesigns, but I think it might be a mistake to imagine this is some sort of one-time sea-change.

I think it's more of a constant churn; those who would "modernize" or "update" all sorts of designs - from software UI to software architecture to real architecture to interior decorating to graphic design and brand identity work - always have (arguably need to have) an unjustified level of self-confidence, a high opinion of their ability relative to the task they've got before them. They're always blind to the tweaking and tuning that was required to produce the thing they've set out to replace.

Most of the time, if they had an accurate idea of how monumental a task they were facing, they'd look for something else to do.

Re: Google Maps Has Forsaken Us

#155
post #54

100 times YES! I've gotten this behavior for years and it drives me nuts because I can't understand how it's not fixed? I remember in 2009 I was driving down from SF to LA. I stopped in Santa Barbara. I needed my bearings and I didn't not know the address or the name of the street I was on but I did see an Albertson's supermarket about 200 feet away so I searched for Albertsons and Google gives me some place in Texas…

A lot of Google changes end up making me feel really dumb. I have no idea how to create a link to what I'm looking at in Google Maps (app on iPhone). I don't know how many inscrutable buttons I am expected to click to discover this. There's a bunch of stuff with email that I needed to do a websearch to get instructions. Very very frustrating.

Also "show me street view here" gets more and more difficult to get with every UI iteration.

Re: Google Maps Has Forsaken Us

#157
post #27

Is this where we get to complain about how horrible Google Maps suddenly is? Because wow. I can speak about this. It's terrible. First and foremost, and they have their "reasons" of course, but my Samsung Rant (yeah just a feature phone) always had great maps. Just a simple Java app, built on the maps API. Well that doesn't work anymore. Like, nothing. Google basically says "Get an Android phone, sucker." F U Google.…

What you're saying is absolutely correct. I actually had to use Bing Maps today to look up some directions because the new version of Google Maps was pretty much unusable. As for why UX disasters like this can happen, I think it generally comes down to one thing these days: "hipsters". Those of us who've been in industry for a long time have no doubt seen this happen before. A relatively well-established product has…

I don't think it's 'hipsters' or young designers in general. I think situations like this happen when a bunch of people sit down in a room, and draw something up on a whiteboard. They draw all kinds of flow charts, sales funnels, color emotions, menu mockups, how X study showed 3% more users preferred the search bar 10px from the top, instead of 7px from the top, and how renaming the button from Search, to Go with a silly icon makes the company more human and will improve their image.

They get caught up in all these little details and studies, and on paper they can rationalize everything as being perfect. Then, it's a turd in reality, and everyone is left wondering what went wrong, the studies showed B was greater than A, and C was even better than B, and D surpassed C. So, how in the world can the original A be better than D? I don't know, but anyone in the design or development world can verify that it happens.

The Simpsons sum it up well in this episode...

http://i.imgur.com/VLgpw4L.jpg

The car is perfect, big windows and lots of sunlight, a giant cupholder, a horn that plays a catchy tune. Everything is great, until you look at things as a whole.

Now, my least favorite aspects of the new Google maps. I use it on almost a daily basis because I travel often, but I'll be trying to experiment with OpenStreetMaps, or Bing.

1. The search input box hides itself. Why in the world is the search hidden, forcing me to X out of directions to see it again?

2. The blue lines for directions make it nearly impossible to tell if the road offers street view. Mousing down on the little man produces blue availability lines, but you can't see them under the directions.

3. I don't believe it's possible to split directions and street view on the screen. This was the view I used most often. Splitting them side by side would make the most sense with widescreen monitors. Now, you just get a little map in the lower left, and it does a weird expanding animation when you hover over. Previously you could drag the little man to pan around the map, but now you have to keep clicking locations to move.

4. Images at the bottom. I'm here for maps, not images, so this makes absolutely no sense. The three little images at the bottom look like buttons for terrain, map, satellite view, bit instead they open these thumbnails. Now, you have to click the earth button to get satellite images, and the weird part, the image thumbnails at the bottom have separate visible/hidden settings depending on the view. If you close the thumbnail bar when viewing a map, then switch to satellite view, you would think it would stay closed. Nope, it'll open itself, because it's enabled on satellite view. You have to toggle it off on each view.

5. The top left dropdown. Way too many boxes expanding, collapsing, etc as I try to navigate.

My wishlist...

I'm just going to mention one thing, because this has bothered me for ages. Why the heck can't I customize the level of detail? There have been countless times where I just want to see countries and their names, or countries and capital cities. I'm looking at Europe right now, and it's not displaying half of the countries, but displaying city names all over the place. If I zoom in to see all the country names, the map is crowded with hundreds of cities and roads. I always end up doing an image search online for maps, because they achieve this most basic goal. Look at the below image. Google maps on the left. It still doesn't label the Czech Republic in that image. If I zoom out one level, it'll show the Czech Republic, but hide other country names, like Montenegro. Right is just a random map I pulled off an image search. The right map is 100x easier to see the borders and countries. Google maps is an absolute disaster in these situations. If I ask someone that isn't familiar with European geography to find the Czech Republic in the below images, they'll be scratching their heads with Google maps, unless they start zooming in and out hoping the name of the desired country pops into view.

http://i.imgur.com/skpNOyd.jpg

You can show me street view from a coral reef, or roads in some obscure village on a small island, but you can't show me a simple world map with country names? Where are the priorities here?

Edit: Switched my homepage to DuckDuckGo instead of Google search, and updated by bookmarks to OpenStreetMap. I'm honestly getting tired of supporting Google, since the list of things they do right gets smaller on a weekly basis. It's time I give someone else a turn.

Re: Google Maps Has Forsaken Us

#158
post #27

Earlier quoted context omitted.

What you're saying is absolutely correct. I actually had to use Bing Maps today to look up some directions because the new version of Google Maps was pretty much unusable. As for why UX disasters like this can happen, I think it generally comes down to one thing these days: "hipsters". Those of us who've been in industry for a long time have no doubt seen this happen before. A relatively well-established product has…

It's funny you would make a dichotomy between the "old guard" and the "hipsters", and blame the latter for the problems of the new Google Maps. If there's anyone on Earth who I can name as part of the "old guard" of online mapping, it's Bernhard Seefeld, who invented draggable tiled online maps when he launched map.search.ch in 2004. (Google Maps was launched in 2005.) For the last few years he's been working as the…

IMO it's definitely Second-system syndrome. Maps worked fine and didn't need much added/changed, but someone decided that they needed to keep iterating and now we're stuck with all the cludge built on top of it now.

Re: Google Maps Has Forsaken Us

#159
post #149

Earlier quoted context omitted.

What's unusable about Hangouts? I think it's a better experience on both mobile and web. And Adium still works just fine with it for person-to-person IM.

For me it's the fact that my android phone notifies me about a new chat 5-10 minutes after I finished(!) the conversation on my desktop (gmail, webclient). It's really annoying. My phone beeps, I think: "Oh a new chat", look at the phone, "oh, it's just that thing from 10 minutes ago".

I get that the phone can't check for new messages all the time because battery and stuff but wouldn't it be possible to have timestamps for first/last message in a converstation or something so the phone could detect that if the conversation was going on for some time already on different device then it shouldn't notify about it? I mean it doesn't sound like rocket science, are there any deep architecture problems with that ?

Re: Google Maps Has Forsaken Us

#160
post #146
post #97

Earlier quoted context omitted.

I've been bitching and moaning about the new g-maps for so long! And this thread makes me feel...vindicated? I guess? Too bad I'm still stuck with it. The funny thing is that it's possible the UI could have been screwed while keeping the search stable, but as the article points out, the search is killing me. It's Apple Maps-ish in a way. I mean, if I'm zoomed in to a particular level and I do a search, there's a good…

Click on the ? at the bottom right, then select Return to old Google maps lastly click on the classic yellow ribbon which appears at the top asking to remember your preference. 6 more months of classic maps then they will probably phase it out, sadly.

THANK YOUUU!!!
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