Earlier quoted context omitted.
I have no sympathy. They willingly represent the organization. Nobody is forcing them to stay. They could leave, but they don't, thus implicitly accepting it.
I imagine the fear of not being able to provide for you or your family takes precedence over privacy concerns for the vast majority of people. There was a news report about how 76% of Americans live paycheck to paycheck last week. I'd argue saying "they could leave" assumes a lot.
I'll buy that argument for people doing menial customer service work. I don't buy it for people with jobs like these - these sorts of people have all kinds of options available to them. At the very least they probably have TS clearances which is going to open a ton of other doors (maybe just as tainted, but maybe not).