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Claude.ai unavailable and elevated errors on the API

status.claude.com

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Re: Claude.ai unavailable and elevated errors on the API

#151

Post by mgh95 »

nubinetwork wrote: post #148
SimianSci wrote: post #41

The spend at my organization has reached beyond the $200,000 per month level on Anthropic's enterprise tier. The amount of outages we have had over these past few months are astounding and coupled with their horrendous support it has our executive team furious. its alot of money to be spending for a single 9 of reliablility.

> single 9 of reliability Out of curiosity, do you actually use it 24/7? The world doesn't collapse every time o365 goes down... (which is also pretty often)

if it's judged only by the time it is expected to be in use (work hours), reliability is likely even worse than the 24/7 measure.

Re: Claude.ai unavailable and elevated errors on the API

#152

Post by SilverElfin »

SimianSci wrote: post #41

The spend at my organization has reached beyond the $200,000 per month level on Anthropic's enterprise tier. The amount of outages we have had over these past few months are astounding and coupled with their horrendous support it has our executive team furious. its alot of money to be spending for a single 9 of reliablility.

They must have hired absolutely incompetent leaders on the core software and infrastructure side. Sure their AI research is great but it’s amateur hour. Or just vibe coded slop top to bottom. It seems like every single day people are talking about outages or billing issues or secret changes to how Claude works.

Re: Claude.ai unavailable and elevated errors on the API

#153

Post by Shakahs »

SimianSci wrote: post #41

The spend at my organization has reached beyond the $200,000 per month level on Anthropic's enterprise tier. The amount of outages we have had over these past few months are astounding and coupled with their horrendous support it has our executive team furious. its alot of money to be spending for a single 9 of reliablility.

If you are paying API rates (not using Max subscriptions) there's no reason to use Anthropic's API directly, the same models are hosted by both AWS and Google with better uptime than Anthropic.

Re: Claude.ai unavailable and elevated errors on the API

#154

Post by SilverElfin »

cachius wrote: post #42
ofjcihen wrote: post #31

Earlier quoted context omitted.

Ah the uptime rainbow

Up-time girl, she's been living in her up-time world...

Is there a word for the phenomenon where you automatically read something in someone’s voice or in the rhythm of a song?

Re: Claude.ai unavailable and elevated errors on the API

#155

Post by SilverElfin »

gblargg wrote: post #112
jtfrench wrote: post #54

If this can happen to Anthropic, imagine all the companies building on top of Claude Code for live products. Hopefully the industry is learning that competent problem solving human engineers are still very much needed when you have increasingly deceptive non-deterministic genies running your production stack.

Maybe it will push companies to run them locally.

On what hardware? Like companies would buy up GPUs?

Re: Claude.ai unavailable and elevated errors on the API

#157

Post by mihaaly »

SimianSci wrote: post #41

The spend at my organization has reached beyond the $200,000 per month level on Anthropic's enterprise tier. The amount of outages we have had over these past few months are astounding and coupled with their horrendous support it has our executive team furious. its alot of money to be spending for a single 9 of reliablility.

I wonder if self-hosted models would be a sensible step for your organization.

Re: Claude.ai unavailable and elevated errors on the API

#159

Post by johndough »

justrunitlocal wrote: post #89

We've been running our 10 dev org on 8 H100s on open models (with some tweaks). Sure they aren't as good as the big providers but they 1. don't go down 2. have pretty damn high tok/s. It pays for itself. Posting with a fresh account because I'm not supposed to share these details for obvious reason. If you want help on setting this up, just reply with a way to reach you.

> Sure they aren't as good as the big providers

If you haven't done so already, finetune the model on all your company's code that you can get your hands on. This is one of the great advantages that you get when running local models. I like the style of the generated code much better now, I have to rewrite much less, and my prompts can be shorter too. But maybe these already are the "tweaks" that you mentioned.

Re: Claude.ai unavailable and elevated errors on the API

#160

Post by wg0 »

theptip wrote: post #145
wg0 wrote: post #138

Earlier quoted context omitted.

Speaking of developer tooling spend - IDEs are far harder to build such as JetBrain etc and don't think any IDE would be charging this amount to any customer per month. Not sure how much of a productivity gain a 2.5 million per year it is?

Supply and demand - if you think it’s not worth the price, take your dollars elsewhere. This is the brutal reality; even with the crazy reliability issues, demand is still far outstripping supply at the current price.

Run Facebook on a single Proxmox box and demand would still outstrip the supply.

What yet needs to be seen is if that demand sustains in the long run at that price point or flattens out proving to be super elastic given that there are many other providers that are catching up pretty fast.

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