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Tell HN: Fiverr left customer files public and searchable

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Re: Tell HN: Fiverr left customer files public and searchable

#152

Software development jobs are too accessible. Jobs with access to/control over millions of people's data should require some kind of genuine software engineering certification, and there should be business-cratering fines for something as egregious as completely ignoring security reports. It is ridiculous how we've completely normalised leaks like this on a weekly or almost-daily basis.

I once worked in a company and noticed that customer financial statements were publicly accessible. Ran into the software team. And got the reply that no one told them that it should be behind authentication. Some people really don't use their own brains.

If you do, you get into trouble with the hierarchy, all those middle-managers and responsibility distributing committees will be unemployed.

Re: Tell HN: Fiverr left customer files public and searchable

#153

Software development jobs are too accessible. Jobs with access to/control over millions of people's data should require some kind of genuine software engineering certification, and there should be business-cratering fines for something as egregious as completely ignoring security reports. It is ridiculous how we've completely normalised leaks like this on a weekly or almost-daily basis.

At my last job, I opened up Shodan in my free time and clicked through our ASN with the free filters. In two minutes I found multiple iDRACs online. Surprisingly, none had default pw. But one had a public exploit vuln that was years old allowing takeover...

Turns out during the firewall hardware migration years ago, several units firewalls were switched to audit mode (not enforcing rules). So an entire institute (health research!) had their whole subnet public with zero firewalls, both the server OS and iDRAC interfaces. iDRAC isn't even supposed to be on the same VLAN per Dell let alone on the internet.

To top it off, after making some tickets (admittedly not all as serious, ex MFP web UIs on internet) from Shodan, I got pushback from the firewall team for causing units to submit to many changes.

I also got in trouble with our Qualys analyst for undermining his work because he hadn't gotten to that units annual review yet, even though I didn't even have a Qualys login. (And even if I had found it there, since when do we wait for annual reviews to fix that?)

It took at least three weeks internally to get it fixed, and by that I mean only the iDRAC IP blocked with the server itself still wide open.

And that's only because I mentioned it to my manager (awesome guy and not formally responsible for firewall rules) after an unrelated no firewall host incident came through and he authorized an emergency rule.

Re: Tell HN: Fiverr left customer files public and searchable

#154

Earlier quoted context omitted.

I have uploaded the email here: https://gist.github.com/aidanbh/3da7cecb3e2496e5c5110b88f21b... (technically, I guess that doesn't prove anything other than it is in my Sent folder? it has a message ID but I guess only the purelymail admin could confirm that) In any event, this should never have required an outside reminder. The indexing issue may be something non obvious. But the core decision not to use signed/expi…

I wouldn't be surprised if their email blocks all unusual TLDs like your .dev.

How to shoot yourself in both feet 101

Re: Tell HN: Fiverr left customer files public and searchable

#155
post #35

Earlier quoted context omitted.

So who has more incentive to lie, fiverr or OP?

Is this even a question? Obviously, the company that has publicly posted people's tax forms on the internet is very trustworthy and we should eagerly believe everything they say. I don't think it even comes down to "lying". It's possible that they genuinely believe they didn't receive contact, but given that they are verifiably completely and totally incompetent and have no right to be employed in their current role,…

Exactly, it doesn't have to be about them lying. It could simply be, that they let go or lost one of their engineers and that person knew why to do what and the next one didn't, accidentally exposing stuff.

Re: Tell HN: Fiverr left customer files public and searchable

#156
post #130

Earlier quoted context omitted.

@dang doesn't work write an email if you mean your comment in a non performative way.

Oh? I've seen him respond to that many times in the past...assumed he had some hook for those.

Maybe just does a search for it on some discussions here and finds them that way.

Re: Tell HN: Fiverr left customer files public and searchable

#158
I don't really see what the issue is here? Someone with access to the URL (either the freelancer or the client) leaked it to Google, Google crawled it. How is this Fiverr's fault? I mean, okay, they could sign URLs, but it's not like they left a folder with directory listing on. Someone with access to the URLs, not them, willingly made the URLs public.

Re: Tell HN: Fiverr left customer files public and searchable

#159
post #129

I tried posting a warning to /r/fiverr but the admins removed the post. And the files are STILL public...how in the world is "sitting it out" their course of action? Edit: I'm beginning to wonder if they might be locked out of their own site at this point. How hard could it be to just shut down the asset server until they get it sorted?

The ironic thing is, since they clearly don't have much code review, they could have actually patched the site in this time! Turn on signatures and throw in a couple backend lines to generate one wherever the URLs appear. Even if you have to go back and redo it tomorrow for robust security or performance, it would be an improvement over this.

I'm not taking sides either way, but if you are of the all in on AI perspective as they are, shouldn't this be the ideal use case? It absolutely could have handled adding URL signing.

Re: Tell HN: Fiverr left customer files public and searchable

#160

Software development jobs are too accessible. Jobs with access to/control over millions of people's data should require some kind of genuine software engineering certification, and there should be business-cratering fines for something as egregious as completely ignoring security reports. It is ridiculous how we've completely normalised leaks like this on a weekly or almost-daily basis.

At my last job, I opened up Shodan in my free time and clicked through our ASN with the free filters. In two minutes I found multiple iDRACs online. Surprisingly, none had default pw. But one had a public exploit vuln that was years old allowing takeover... Turns out during the firewall hardware migration years ago, several units firewalls were switched to audit mode (not enforcing rules). So an entire institute (hea…

Huawei Enterprise devices tend to have a CAPTCHA by default on their BMC/OOB GUIs or the other various system/infrastructure service GUIs (such as the HuaweiCloud/FusionCloud products). I'm guessing the reason is that people leave the management ports and GUIs wide open to the public Internet, so the CAPTCHA is protecting at least from the very basic script kiddie bots.
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