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Proton spam and the AI consent problem

dbushell.com

151–160 of 446 posts

Re: Proton spam and the AI consent problem

#151

I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related. It is a very common problem with modern marketing teams, that have zero empathy for customers (even if they have one, they will never push back on whatever insane demands come from senior management). This is why any email subscription management interface now is as bloated as a dead whale. If too many…

I feel more and more like. That email should be like DMs. Do you want to accept emails from xxx? Yes No On client side...

Very dangerous, when the same From address may be used for "Log in inside 14 days or your dormant account will be deleted".

Re: Proton spam and the AI consent problem

#152

Earlier quoted context omitted.

Still happy that Tuta Mail is anti AI, and does not push ads on you via email. I wonder who told Proton that it’s a good idea to copy big tech tactics.

Does?? > I wonder who told Proton that it’s a good idea to copy big tech tactics. The lure of big tech profits.

Not :)

Re: Proton spam and the AI consent problem

#153

Earlier quoted context omitted.

Still happy that Tuta Mail is anti AI, and does not push ads on you via email. I wonder who told Proton that it’s a good idea to copy big tech tactics.

Does?? > I wonder who told Proton that it’s a good idea to copy big tech tactics. The lure of big tech profits.

Genuinely: What profits!?! The only company profiting from AI has been nVidia. Every indicator we've received for this entire alleged industry is companies buying hundreds of millions of dollars in graphics cards that then either sit in warehouses depreciating in value or, worse, are plugged in and immediately start losing money.

The tech industry has coasted on it's hypergrowth story for decades, a story laden with as many bubbles as actual industries that sprang up. All the good ideas are done now. All the products anyone actually needs exist, are enshittified, and are selling user data to anyone who will pay, including products that exist solely to remove your data from everyone who bought it and probably then sell it to some other people.

This shit is stupid at this point. All Silicon Valley has to do is to grow up into a mature industry with sensible business practices and sustainable models of generating revenue that in most other industries would be fantastic, and they're absolutely apoplectic about this. They are so addicted to the easy, cheap services that upended entire other industries and made them rich beyond imagining that they will literally say, out loud, with their human mouths, that it is a bad, undesirable thing to simply have a business that makes some money.

The people at the top of this industry are literally fucking deranged and should be interred at a psychiatric facility for awhile for their and everyone else's good.

Re: Proton spam and the AI consent problem

#154

I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related. It is a very common problem with modern marketing teams, that have zero empathy for customers (even if they have one, they will never push back on whatever insane demands come from senior management). This is why any email subscription management interface now is as bloated as a dead whale. If too many…

The problem with tech is that there's absolutely zero accountability. Marketing is, to some extent at least, regulated. There's so little consumer protection in the tech industry, it's a joke. We've got GDPR (in Europe) and I'm really struggling to think what else. Imagine if other forms of engineering had the same level of control. There's this absolutely fallacious notion that in a free market, customers can just v…

Enforcement in UK is pathetic e.g. HelloFresh's recent spam campaign cost it <0.2p per message in fines. A bargain.

Re: Proton spam and the AI consent problem

#155
post #3

This is not an AI problem, it's an "data privacy + lack of consequences problem". It happens everywhere. I mean, have you ever tried making an airline company to stop sending their shitty miles newsletters? Only way to stop is to start fining these companies.

Not sure where you live, but inside the EU / UK this is rarely a problem because the companies do get fined. If youre having problems like this report them to your relevant authority. But as another commentor noted, AI bubble makes paying spam fines more worthwhile than bubble popping.

Only if the company is headquartered in EU/UK, right? Proton, for example, is headquartered in Switzerland. Even if it wanted, there would be no legal entity in EU to be fined.

Re: Proton spam and the AI consent problem

#156

I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related. It is a very common problem with modern marketing teams, that have zero empathy for customers (even if they have one, they will never push back on whatever insane demands come from senior management). This is why any email subscription management interface now is as bloated as a dead whale. If too many…

> I think we must make it clear that this is not related to AI at all Yeah, many companies do that. I unsusbcribed from newline, they still keep spamming me. Funny thing is, they realised they had made a mistake and promised to remove unsubs. One week later, the spam started. The correct solution is the spam button. Always

> The correct solution is the spam button. Always

The correct solution is filing complaints with your country's relevant authority

Re: Proton spam and the AI consent problem

#157
post #14

Earlier quoted context omitted.

Have you noticed certain financial providers sending blatant marketing emails with no unsubscribe option and a comment along the lines of "these emails are not marketing"

This is illegal practice in the EU

Yet rife. My complaint to a major UK provide was rebuffed with the blatently false assertion that the email promoting a website refresh was an essential service email.

Re: Proton spam and the AI consent problem

#158
post #88

Earlier quoted context omitted.

It's illegal in the US too as far as I'm aware. But you missed the part where they clearly stated "it's not marketing" ;)

They go in the junk folder and then get marked and reported as spam.

Dangerous, since this invites genuine service emails to be junked.

Re: Proton spam and the AI consent problem

#159

This problem, along with general annoyances at Proton’s lack of focus on a good email experience pushed me over the edge to move to Fastmail. I’m so much happier. Proton Mail Bridge would often pin one core of my laptop CPU, draining my battery, and it was still slow to sync new email. With Fastmail, incoming mail is so fast that the verification codes are already there before I can alt tab over.

I'm in the same boat. I think part of that is Proton is spread across a huge suite of products and features, whereas Fastmail is specialised in one.

> Fastmail is specialised in one.

Sadly untrue since they added calendar. However I'd would say the email service and support remain excellent regardless.

Re: Proton spam and the AI consent problem

#160
post #59

This problem, along with general annoyances at Proton’s lack of focus on a good email experience pushed me over the edge to move to Fastmail. I’m so much happier. Proton Mail Bridge would often pin one core of my laptop CPU, draining my battery, and it was still slow to sync new email. With Fastmail, incoming mail is so fast that the verification codes are already there before I can alt tab over.

Same here, I've found too many bugs in Proton's email client and instead of fixing them they just release new products. FastMail support has been great, I think the developers themselves reply (some of the?) emails, going into technical details and being actually helpful.

> FastMail support has been great

Seconded, failing only when up against tricky issues like insecurity of their so-called secure Masked Email.

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