Did the report from Deloitte come in yet ? :)
It’s been refunded for being AI slop.
McKinsey wonders how to sell AI apps with no measurable benefits
151–160 of 165 posts
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#152Earlier quoted context omitted.
Exactly, it’s much easier with a new organization. In my previous company, we would speculate about where to use AI and we were never sure. In the new company we use AI for everything and produce more with substantially fewer people
Do you have any examples of the types of tasks you’ve found the most success with using ai ?
we use AI (LLMs) to improve the recall and precision of our classification models for content moderation. Our human moderators can only process so many items per day, at a high cost.
AI (LLMS) act as a pre-filter, auto-approving or auto-rejecting before they get to the humans for review.
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#153Earlier quoted context omitted.
Exactly, it’s much easier with a new organization. In my previous company, we would speculate about where to use AI and we were never sure. In the new company we use AI for everything and produce more with substantially fewer people
Does anyone want what you're producing though? I don't mean to be dismissive and crappy right out of the gate with that question, I'm merely drawing on my experience with AI and the broader trends I see emerging: AI is leveraged when you need knowledge products for the sake of having products, not when they're particularly for something. I've noticed a very strange phenomenon where middle managers will generate long,…
I've spent hours each week on Sora 2 and ChatGPT. I clearly have been enjoying what AI has offered. ChatGPT has largely replaced my google searching.
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#154I have yet to use an application, other than IDE's or code editors like Zed, that have AI features that I actually use and which provide some benefit. Every Google app has it and it literally stinks -- it offers to do a bunch of stuff I don't want or need, and doesn't properly perform any of the tasks that I could actually use help with. Same with Figma, Acrobat, Office365, QuickBooks, Slack, Confluence, Jira, etc. etc.
And don't even get me started with the "AI Assistants" that every support company has which are utterly useless and just make it more difficult to get to an actual human.
The only use cases I've actually seen in production that are high performance are: 1) writing code (CC is good), 2) code inline editing suggestions (Zed does this pretty well, so does JetBrains), 3) document summaries.
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#155I hadn't ever tried Notion before but I sort of vaguely understood it was a nice way to make some documentation and wiki type content. I had a need for something like a table that I could filter that I would normally just do in Google Sheets. So I go check out Notion and their entire site is focused on AI. Look at what this agent can do, or that. I signed up and the entire signup flow is also focused on AI. Finally I…
It's for investors AFAICT. When Masayoshi Son opens your home page it better say 'AI' in big bold letters. Is your product a search engine? It's AI now. [1][2] Is it a cache? Actually, it's AI. [3] A load balancer? Believe it or not, AI. [4] [1] https://www.elastic.co/ [2] https://vespa.ai/ [3] https://redis.io/ [4] https://www.f5.com/
but do they use 'native AI' ?
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#156Earlier quoted context omitted.
Except that the people that make robots for factories, aren't interested in making whatever that factory is making.
That's not required. All that is required is becoming a sole source of labor, or a source that is the only realistic choice economically. If you ask me, that's the real long game on AI. That is exactly why all these billionaires keep pouring money in. They know it's the only way to continue growth is to start taking over large sections of the economy.
Yes, that's the difference between robot makers (tool makers for others) and AI, which is not only trying to be a tool for other companies, but also take over their businesses, by acquiring their knowledge and then use a combination of capture through lack of visibility and (mis-)use of the information gathered to directly compete.
Classic enshittification combined with embedding internally to company operations to become indispensable.
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#157First AI came for the artists And I did not speak out Because I was not an artist
Developers are hit too, although I don't expect that anyone will be replaced. I think AI is a productivity boost, it just takes less times to solve the small problems and get reasonable advice for aynthing beyond. Perhaps it reduced required headcount to implement some features. But companies that expel their knowledge workers for some AI solution probably won't survive long. Those that understand the tooling advantage, will get ahead though.
I love AI image generation, but many certainly do not enjoy the results. I can see some people skimping on paying artists.
First I thought translators would be hit hard by AI, but you probably still need them as well to be decently sure about correctness.
And it remains true that any creativity produced by AI is basically still just a function of the creativity of other people.
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#158I have yet to use an application, other than IDE's or code editors like Zed, that have AI features that I actually use and which provide some benefit. Every Google app has it and it literally stinks -- it offers to do a bunch of stuff I don't want or need, and doesn't properly perform any of the tasks that I could actually use help with. Same with Figma, Acrobat, Office365, QuickBooks, Slack, Confluence, Jira, etc. e…
Same. I use AI to code, but it often is just scaffolding (I often have projects with limited scope, but a lot of them). It is a real help. Also it shuffles things up, uses solutions I didn't have the time to learn or look up. So it provides some education as well. I still have to check everything, but i basically replaced project scaffoliding tools to a large part.
I also use image generation extensively, but that is for hobby purposes.
I trained some models (RAG) and build some tools, but quickly noticed that is quiet a bit of work even to generate and audit the knowledge base you want to consume. I think it warrants to be a new job position. Problem is that this position needs someone who is very familiar with the processes within a company, so external help here is hard to come by and it would be a longer time investment. If you have success here, I would assume it could boost productivity for workers that aren't that close to AI tech and maybe just used AI for search and questions.
Until now we (only?) have an AI that reads mails and imports the relevant information into our ERP, CRM or general content systems. It queries relevant information about support cases to provide helpful context for case handlers. I think it works quite well, but I cannot imagine it replacing anyone. Exception might be if you specialize on scamming people, that could probably work.
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#159Earlier quoted context omitted.
I am still of the conviction that "reducing employee head count" with AI should start at the top of the org chart. The current iterations of AI already talk like the C-suites, and deliver approximately same value. It would provide additional benefits, in that AIs refuse to do unethical things and generally reason acceptably well. The cost cutting would be immense! I am not kidding. In any large corps, the decision ma…
> I am still of the conviction that "reducing employee head count" with AI should start at the top of the org chart. The current iterations of AI already talk like the C-suites That is exactly what it can't do. We need someone to hold liable in key decisions.
Right, because one really widely-known fact about CEOs is that whenever anything goes wrong at a company, they take the full blame, and if it's criminal, they go to jail!
....hey, wait a sec....
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#160First AI came for the artists And I did not speak out Because I was not an artist
Speak for yourself. I've been shouting against AI from minute 1, in defense of artists and anyone else It doesn't matter. People are convinced it's a miracle technology, so I'm just a backwards luddite resisting progress
It derives from a poem:
First they came for the Communists
And I did not speak out
Because I was not a Communist
Then they came for the Socialists
And I did not speak out
Because I was not a Socialist
Then they came for the trade unionists
And I did not speak out
Because I was not a trade unionist
Then they came for the Jews
And I did not speak out
Because I was not a Jew
Then they came for me
And there was no one left
To speak out for me