Live data from Hacker News

When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"

eff.org

151–160 of 174 posts

Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"

#151
post #138

Earlier quoted context omitted.

I've been slowly migrating logins off of a @gmail.com email and onto an email at a domain that I own/control for this reason. It's tedious and feels a little like an overreaction (presumably the odds of this happening to individual users are pretty low). On the other hand, the thought of some faceless fraud algorithm deciding that I should no longer have access to the credentials I use to log in to my bank, investmen…

I too would like to make this move, but one of the considerations stopping me is the risk associated with payments Google: anonymous inscrutable guillotine Fastmail: payments fail and I do not notice for too long

Fastmail used to offer the option of depositing funds in advance. So I would always have at least a year worth of funds in the account. Unfortunately it's not possible anymore.

It's certainly my biggest worry about using them.

Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"

#152

Google, especially Google Corp, is very much that way too. One of my users is currently getting a fair bit of spam because a spammer figured out that if they send a message with envelope sender @google.com, rcpt @gmail.com, google.com MX will accept it, then bounce it with NoSuchUser and gmail will accept it. I spent an hour yesterday looking for a way to contact Google about it, but couldn't find anything. Made hard…

> It's pretty shameful that these large companies have no real way to contact them. There was a thread on reddit from an escort who was on a podcast talking about how she was banned from instagram and facebook (for promoting her escorting!) and the only way she was able to get her account back was to seduce some high-level meta employees via linkedin, date them and then convince them to reinstate her accounts. edit-…

[dead]

Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"

#153

Google, especially Google Corp, is very much that way too. One of my users is currently getting a fair bit of spam because a spammer figured out that if they send a message with envelope sender @google.com, rcpt @gmail.com, google.com MX will accept it, then bounce it with NoSuchUser and gmail will accept it. I spent an hour yesterday looking for a way to contact Google about it, but couldn't find anything. Made hard…

I've been slowly migrating logins off of a @gmail.com email and onto an email at a domain that I own/control for this reason. It's tedious and feels a little like an overreaction (presumably the odds of this happening to individual users are pretty low). On the other hand, the thought of some faceless fraud algorithm deciding that I should no longer have access to the credentials I use to log in to my bank, investmen…

[dead]

Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"

#154

I lost my facebook account about five years ago--total outright account ban. No recourse at all. It happened to a group of about 10 people that had been administrators of a local non-profit's facebook page and who had managed groups for the organization in the past. Our non-profit was non-denominational and helped local teens with after school type programs. We never knew why our personal accounts were banned. Best w…

> At the time, some people recommended buying an Occulus device and calling their support because they were able to recover accounts and they had human support. We tried appealing to the company on social media, but we didn't have any luck.

This is one of the weird things about social media; it can be extremely valuable to people, but there's no way to actually pay the company providing it for the privilege of having a fair manual review from customer service.

Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"

#155
post #37

Earlier quoted context omitted.

The internet has been like this forever. In the 90s I was banned from hotmail for having an inappropriate email address because my last name is Cummings. No recourse for some idiotic regex filter.

Ahh, it's called the Scunthorpe problem! https://en.wikipedia.org/wiki/Scunthorpe_problem

> The problem arises since computers can easily identify strings of text within a document, but interpreting words of this kind requires considerable ability to interpret a wide range of contexts, possibly across many cultures, which is an extremely difficult task.

Humans have issues with such tasks, too, apparently. Hence their push to change IT terminology, e.g. master -> main git branch.

Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"

#156
post #82

It's important to have your own website, so you can post updates there. Use Meta to let people know that there is an update on the site.

I'm not sure if that's still a thing but I remember period where companies were using their fb profiles and messenger to provide customer support. That gave me shivers back then.

It is worse now. Customer support on Facebook? Check. Making appointments only through Facebook? CHECK.

I called up some place (yes, via phone) for an appointment, they told me to get one through Facebook.

Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"

#157
post #92

It's important to have your own website, so you can post updates there. Use Meta to let people know that there is an update on the site.

Back when the internet was a nice place, I mean years 1999-2010, it was full of websites managed by individuals. Each site was different, some were pretty-hideous, quite frequently with unusual knowledge and curiosities. It was so much fun to Google them (Google was a damn good search engine back then too). Most people knew how to use FTP to upload a basic HTML page. Now it's an expert level knowledge, especially amo…

> Back when the internet was a nice place, I mean years 1999-2010

By 1999, Internet Explorer on Windows had over 95% of the web browser market. Modems were 56K. This is not comparable to the web in 2010, much less the web today.

You're experiencing nostalgia - it isn't factual, though.

> Private websites are nearly extinct

I wonder what these password managers are all about, then?

> Corporations like Meta are scared of people taking control over their own data, so they put lots of effort into making the content creation process as brainless as possible.

How exactly does Meta have any role in the ease or difficulty of content creation? Last I checked Meta makes zero of the top content creation tools and is mostly an ad company.

Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"

#158

Google, especially Google Corp, is very much that way too. One of my users is currently getting a fair bit of spam because a spammer figured out that if they send a message with envelope sender @google.com, rcpt @gmail.com, google.com MX will accept it, then bounce it with NoSuchUser and gmail will accept it. I spent an hour yesterday looking for a way to contact Google about it, but couldn't find anything. Made hard…

> It's pretty shameful that these large companies have no real way to contact them

This is by design in order to prevent any meaningful path to having to manage user complaints. Companies, broadly, used to have teams of customer support people and you could call and someone would answer to route your issue. That still exists in a lot of family run business (trash collection, home services like cleaning, custom parts etc…) but is frankly extremely rare for the majority of corporate interactions.

That’s not coming back because it’s clear that having a black hole for service saves money and doesn’t prevent repeat customers because there’s no real competition in any market, in a way that would bring customer support back.

It’s just gone.

Re: When Knowing Someone at Meta Is the Only Way to Break Out of "Content Jail"

#159

Earlier quoted context omitted.

> It's pretty shameful that these large companies have no real way to contact them. Along the same lines, I think organizations shouldn't be allowed to send out email but not receive email at the same address, e.g. noreply@. That's just hostile in general.

I fully agree that it is shameful that we can't contact these companies, but suppose you want to send 2fa tokens as a startup. Should you not be allowed to offer 2fa through email unless you're at a scale where you can answer every reply email?

2FA via E-Mail is not 2FA.
Post reply on HN