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Japan's IC cards are weird and wonderful

aruarian.dance

151–160 of 302 posts

Re: Japan's IC cards are weird and wonderful

#151

Earlier quoted context omitted.

That article doesn't say they are. >It will continue to accept national IC cards such as Suica and Icoca

I hope it lasts, but I'm seeing gates which have QR code readers, IC card readers,and contactless payment readers, which is obviously unsustainable. One or more of these will have to give eventually, and given Japan's tolerance for QR code payments (PayPay is massive) and foreigners' familiarity with contactless it seems like IC is the most likely one to go. I'd be sad if they do go or get relegated to some app, I lo…

> I hope it lasts, but I'm seeing gates which have QR code readers, IC card readers,and contactless payment readers, which is obviously unsustainable.

Why is this obvious unsustainable? The IC readers and contactless payment readers are normally built on exactly the same tech, or very similar tech. And they’re pretty much always just a single reader capable handling IC cards and contactless payments locally, with back office processing to manage bookkeeping, and any needed external transaction processing.

TfL in London has been operating paper tickets, contactless and IC card for something like two decades now. The IC system is starting to show its age, but that’s only because the current stored value cards don’t have enough on-board storage to handle the continued growth of TfLs systems, and all the new regions they now operate in. But even if the IC system they have plans to migrate and merge their IC and contactless system into one system that can handle both payment types and provide proper feature parity between them.

Re: Japan's IC cards are weird and wonderful

#152
post #88

The iOS and Android part was hard to follow, so I'm not sure if the article is wrong or just unclear. All iPhones since iPhone 7 support FeliCa regardless of the phone region. This is incredibly convenient for visitors to Japan. On the other hand, Android phones only support it if they are Japan-region phones.

Yes that is correct. Patents hold it back on Android. Apple just got themselves a licensing deal that apparently lets them just have it on all phones.

The iPhone is really big in Japan (it's one of the few countries where it has a higher market share than in the US) which probably makes it more worthwhile for Apple

Re: Japan's IC cards are weird and wonderful

#153

Earlier quoted context omitted.

Australia was the first country to widely support chip/pin and then tap/pay. Even here cash is coming back into vogue as costs are pushing small businesses to evade taxes. I was in Tokyo last week and it was similar businesses i.e. mostly smaller and in lower margin industries.

>Australia was the first country to widely support chip/pin Do you have any source on that? I find it rather surprising.

I don’t know if it’s that surprising. It’s easy to migrate over small markets and the population of Australia is extremely geographically concentrated.

Re: Japan's IC cards are weird and wonderful

#154
post #28

Long-time Japan resident here. The IC cards do work quickly and smoothly, but the retail payment system overall is a mess because different stores accept different combinations of dozens of electronic payment brands. When shopping, I prefer to use the Suica app in my iPhone as it’s just a quick touch, but some stores won’t accept it so I have to use the Nanaco app—which requires a face recognition step—or pay in cash…

paypay to setup for QR code is just 2 minutes, and you get lots of bonuses, just have to suffer the trial by fire of your katakana matching your resident card ID name, which, everyone has their own version of.

Re: Japan's IC cards are weird and wonderful

#155

If I had to ask “why is it so fast?” I’d turn it around and ask “Why are western systems so slow?” and posit that Western capital has an ideology that throughout matters by latency doesn’t. (As Fred Brooks puts it, “Nine women can have a baby in one month”). As an individual or a customer you perceive latency directly though, and throughout secondarily. So it comes down to empathy or lack thereof.

When it comes to ticket gate line in a public transport system, latency and throughput are basically the same thing.

There is no practical way to increase the throughput of ticket line, without reducing latency. It’s not like you can install more gates in most stations, the station isn’t big enough, and you can’t make the gates smaller because the people aren’t small enough.

Every transit system measures and has throughput requirements that their gates need to meet. That inherently means latency requirements, because one gate can’t process multiple people in parallel!

Also western systems aren’t that slow. The videos in the article are a decade out of date and show people in London using paper tickets! And almost nobody using a contactless card or Oyster card.

In London the Oyster cards are very fast. Fast enough that a brisk walking pace the gates will be completely open by the time you reach them, assuming you put your card on the reader the moment it’s within comfortable reach.

Contactless payments on the other hand are slower. But there’s not much TfL can do there. The slower speed is entirely the result of the contactless cards taking longer to process the transaction. TfL track contactless cards latencies by bank and card manufacture. There’s a non-trivial difference in latency between different card manufactures and bank configurations. But that’s not something TfL can control themselves.

Re: Japan's IC cards are weird and wonderful

#156
post #106

If I had to ask “why is it so fast?” I’d turn it around and ask “Why are western systems so slow?” and posit that Western capital has an ideology that throughout matters by latency doesn’t. (As Fred Brooks puts it, “Nine women can have a baby in one month”). As an individual or a customer you perceive latency directly though, and throughout secondarily. So it comes down to empathy or lack thereof.

Indeed. But the primary problem with western transit gates/turnstiles is this: Japanese IC transaction: Less than 100 ms. EMV IC transaction: Hundreds of milliseconds. The person in front of you in the New York subway only realizing that they might have to look for their phone or card in their bag as they're already blocking one of very few turnstiles, and your train is arriving: Timeless.

This is perhaps more of a ‘New York’ problem (i.e. high passenger volume + small stations + slow turnstiles).

In the Netherlands, there are cases where this can happen too (notably, Amsterdam South station), but generally there are less passengers and/or bigger stations (= more fare gates).

https://i.ytimg.com/vi/35qeaOD7haw/maxresdefault.jpg

Re: Japan's IC cards are weird and wonderful

#157

Earlier quoted context omitted.

Variety is good! The fact the USA only has Mastercard and Visa and that they've colluded to keep all other forms of payments out is why their fees aren't lower. https://www.justice.gov/archives/opa/pr/justice-department-s... Japan has competition in payment systems. Paypay, D-Pay, Meri-pay, Line Pay, Rakuten Pay, etc... Each tries to entice both customers and retailers by offering discounts and bonuses. Also I'm happ…

USA has Visa, Mastercard, Discover, and AmEx. Each of which try to entice their customers by offering better rewards programs. Though AmEx isn't taken everywhere (notably Costco) and Discover is hit and miss as well.

It's funny, because the Costco credit card used to be AmEx. IIRC Costco Canada only takes Mastercard, which is funny since the US Costco credit card is Visa, so you can't use the US Costco CC to pay in a Canadian Costco.

Re: Japan's IC cards are weird and wonderful

#158

If I had to ask “why is it so fast?” I’d turn it around and ask “Why are western systems so slow?” and posit that Western capital has an ideology that throughout matters by latency doesn’t. (As Fred Brooks puts it, “Nine women can have a baby in one month”). As an individual or a customer you perceive latency directly though, and throughout secondarily. So it comes down to empathy or lack thereof.

The magnitude to which FeliCa was faster shocked me as well when I found out. But it's not like the latency is insignificant: it's obvious how much faster people can get through a Tokyo metro gate than a London one. So clearly it must have some kind of financial impact as well, if an entire city's public transport system works slower because of it. Even ignoring empathy for a second, isn't this the kind of thing that…

> So clearly it must have some kind of financial impact as well, if an entire city's public transport system works slower because of it.

Unlikely, most cities transport systems will run into issues with capacity long before they run into issues with ticket gate latency. No point getting people through the gates faster if they’re just gonna pile up on the platform and cause a crush hazard.

At peak hours in London, the inbound gates are often closed periodically to prevent crowding issues in major stations. If you look at normal TfL stations you’ll notice there’s normally a 2:1 ratio of infrastructure for people leaving a station vs entering. Because crowding is by far the biggest most dangerous risk in a major metro system, and also the biggest bottleneck.

Re: Japan's IC cards are weird and wonderful

#159
post #44

Earlier quoted context omitted.

Also, Tokyo trains have air conditioning, whereas the Underground is so hot and stuffy I'm pretty sure I got brain damage from it. Also^2, Japanese train stations have ads for B2B services, whereas almost every ad in London stations is for a musical. I'm not sure what this means. (Also fondly remember the surprisingly numerous signs at Kings Cross about how you shouldn't assault any train employees, and how teenagers…

as for the uk train stations, the temperatures are in part due to their age - London Underground was built in 1870s, and since that time rocks accumulated so much heat that it is extremely difficult to maintain human-friendly temperatures. Japan subway is 70 years younger, so it’s easier for them to maintain temps. (And my hometown Warsaw subway is even younger - 50 years, and we don’t have AC whilst temperatures are…

What does that mean, “rocks accumulate heat”? Should be an even cool temp down there, as long as tunnels aren’t too deep. A few vents to allow hot air to rise should work, no?

Re: Japan's IC cards are weird and wonderful

#160
What really stands out is the difference in design philosophy. In London, the gates are normally closed and only open if your Oyster card is valid. In Tokyo, the gates are open by default and only close if your card fails. You don’t have to wait for doors to open and close every time—it just keeps the flow moving and feels way faster.
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