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How three years at McKinsey shaped my second startup

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151–160 of 192 posts

Re: How three years at McKinsey shaped my second startup

#151

Earlier quoted context omitted.

You're incredibly naive if you think AI will be used to pay out claims more fairly instead of being used as a deny-bot.

Why? There are many tasks where AI beats humans. Humans are also prone to bias and fatigue etc. Although I would still agree that there would need to be a mechanism for escalation to a human.

Because insurance companies aren't in the business of giving you money. They're in the business of trying not to.

Re: How three years at McKinsey shaped my second startup

#153
post #10

"I wanted to derisk my resume by working somewhere with high signaling." You can take the founder out of a consultancy, but you can't take the consultancy out of the founder.

Without googling I have no clue what that sentence means: "I wanted to derisk my resume by working somewhere with high signaling."

Re: How three years at McKinsey shaped my second startup

#154
post #111

Earlier quoted context omitted.

I don't think there an ethical responsibility to worrying about your competitor's labor. That would lead to stagnation and it's own sort of ethical issues.

I don't think it's as easy as hand waving it away as "your competitor's labor". Your competitors labor is your community, it's people. I believe we all have an ethical responsibility to that. For the points you brought up, why is stagnation for the purposes of upholding an ethical position a bad thing? And yes, by definition, worrying about ethical responsibility would lead to ethical issues. That's the whole point.

So should we all be farming and collecting berries? Most advancements since have put people out of jobs in "competitors" that didn't adapt. Still the unemployment rate isn't 99.9%. Yet we displaced whole industries many times over the centuries. Obviously people move to better jobs and find other things to do. There's nothing particularly good about sitting on a computer denying people insurance all day, why not have a computer do it?

Re: How three years at McKinsey shaped my second startup

#155
post #154
post #111

Earlier quoted context omitted.

I don't think it's as easy as hand waving it away as "your competitor's labor". Your competitors labor is your community, it's people. I believe we all have an ethical responsibility to that. For the points you brought up, why is stagnation for the purposes of upholding an ethical position a bad thing? And yes, by definition, worrying about ethical responsibility would lead to ethical issues. That's the whole point.

So should we all be farming and collecting berries? Most advancements since have put people out of jobs in "competitors" that didn't adapt. Still the unemployment rate isn't 99.9%. Yet we displaced whole industries many times over the centuries. Obviously people move to better jobs and find other things to do. There's nothing particularly good about sitting on a computer denying people insurance all day, why not have…

If it is a choice between progress unfettered by concern for your "competitor's labor" or farming berries, I choose berries.

However, I believe there's a middle ground and endeavor to find it. Based on your response it doesn't appear as though you believe a middle ground exists.

Re: How three years at McKinsey shaped my second startup

#156

Earlier quoted context omitted.

Why? There are many tasks where AI beats humans. Humans are also prone to bias and fatigue etc. Although I would still agree that there would need to be a mechanism for escalation to a human.

Because insurance companies aren't in the business of giving you money. They're in the business of trying not to.

how does AI change this part?

Re: How three years at McKinsey shaped my second startup

#157

Article is interesting on the whole (I have no experience with "professional" work, and would love for suggestions as to how to be more familiar), but I latched onto this nugget: > Our vision at Meanwhile is to build the world's largest life insurer as measured by customer count, annual premiums sold, and total assets under management. We aim to serve a billion people, using digital money to reach policyholders and a…

>> that the only way to provide dispute resolution and customer service to 1B people with only 100 employees is by depriving them of any chance to interact with a human. Real world evidence supporting your argument: United Health Group is currently embroiled in a class action lawsuit pertaining to using AI to auto-deny health care claims and procedures: The plaintiffs are members who were denied benefit coverage. The…

> has a 90% error rate, meaning nine of 10 appealed denials were ultimately reversed.

feature, not bug

working as intended, closing ticket

Re: How three years at McKinsey shaped my second startup

#159
post #10

"I wanted to derisk my resume by working somewhere with high signaling." You can take the founder out of a consultancy, but you can't take the consultancy out of the founder.

Without googling I have no clue what that sentence means: "I wanted to derisk my resume by working somewhere with high signaling."

It means he wanted somewhere impressive on his resume so people trusted him more.

Re: How three years at McKinsey shaped my second startup

#160
My experience working at a consulting company was that we were a software development agency with change management. It can work well. However as a consultancy, the incentive is also to continually develop our integration into your organization so that you continue to need us.

Very much a symbiotic vs parasitic relationship.

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