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Jack Dorsey: Today Starbucks Signed up for Square

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Re: Jack Dorsey: Today Starbucks Signed up for Square

#151
post #141

Here's what's in it for Starbucks: Square's cheaper. Square loses money on transactions below $6. The reason is for the sake of simplicity they waive the per-transaction fee that Visa/Mastercard charges them and just charge a flat percentage of 2.75%. But even though this is a relatively high percentage, it's not enough to recoup the cost of the per-transaction fee at low transaction sizes. Take a $2 coffee charged t…

"We'll lose money on every transaction, but make it up on volume!" I'm going to optimistically assume that Square have run the numbers and this deal is worth the price though. As a marketing exercise alone it could be worth a fortune if it ends up putting Square's branding in every Starbucks.

> As a marketing exercise alone it could be worth a fortune if it ends up putting Square's branding in every Starbucks.

Very much so. People who see a Square dongle at the farmers' market will now go "oh, I saw that at Starbucks", not "that guy might steal my credit card with that".

Re: Jack Dorsey: Today Starbucks Signed up for Square

#152
I really hope square improves their reader. Practically every time I've used this system, as a customer, it seems to take a couple of tries before it actually recognizes the card. This may be okay for lower volume businesses, but for starbucks I could see this backing up lines.

Re: Jack Dorsey: Today Starbucks Signed up for Square

#153

Earlier quoted context omitted.

In the US charging a minimum for card transactions is usually a violation of your contract with Visa/Mastercard, and possibly a violation of the law in 10 states [1]. Are there similar contracts or laws in France? [1] http://usa.visa.com/personal/using_visa/checkout_fees/

That's about checkout fees, not minimum charge amounts. Minimum charge amounts used to be forbidden by basically every merchant agreement, but thanks to Dodd-Frank and a lot of retailer lobbying, such contact terms are now illegal. Card issuers must allow a restriction on charge amounts (no more than $10 IIRC) if the retailer so desires.

You're right. I meant to include Visa's complaint form, https://usa.visa.com/checkoutfees/contact.jsp which mentions the right for US retailers to set minimums up to $10.

It is worth noting minimums can not be set for debit card transactions.

Re: Jack Dorsey: Today Starbucks Signed up for Square

#154

I really do not see the benefit of this deal. Square - sure, another bunch of retailers. Starbux, not so much. NFC will take over and then square is out. can someone explain?

One thing about NFC is that it does not require an active data connection, whereas Square does. That may not seem important, but for those of us who live in the middle of nowhere, it's relevant. I'm not sure that it's relevant enough to change wide-scale adoption patterns, but in my small town, there are multiple locations in CDMA black-holes that are PayPass enabled, thus accept Google Wallet. Every single Mobile station, and nearly every other big-chain gas station is already set up for NFC.

According to the Square App, I have to drive 11 miles away to find the nearest accepted location.

Ultimately, I think both will operate in parallel for quite some time until Apple decides to release something and takes over the world of payments overnight. :)

Re: Jack Dorsey: Today Starbucks Signed up for Square

#155
post #112

Earlier quoted context omitted.

My wife actually thinks it is rude to pay with cash or check when people are waiting behind you in line. Cards are the fastest way to pay, you don't even have to sign for purchases under a certain amount.

You don't enter a PIN? That process easily makes it take longer than cash.

Debit cards require a pin, but credit card transactions less than some amount(I think it is $10) don't require anything other than the swipe.

Re: Jack Dorsey: Today Starbucks Signed up for Square

#156

Earlier quoted context omitted.

"Square will process Starbucks U.S. credit and debit card transactions": Wikipedia says that Starbucks has $11.7 billion in revenue every year. I would assume that a majority of that revenue is through a card. I am not familiar with Square's revenue but I feel that this will at least double their transactions. Am I correct?

Question How does SB gets smaller fees through Square than negotiating directly with card providers? How do card providers allow Square to sell their services cheaper than themselves? And Square, you sure have a nice business, but the magnetic stripe is very insecure.

Businesses don't get to negotiate with Visa and Mastercard. They negotiate with banks. And banks negotiate with large volume customers. That's why McDonald's can afford to take credit for a $1 ice cream cone without losing 33% of it to the card company.

Square has a lot of options in the way they process transactions, and they have a very high volume (now more so than ever)

Re: Jack Dorsey: Today Starbucks Signed up for Square

#157

This announcement makes me happy, for Square and Jack Dorsey as a young business leader. I love everything about the business idea, execution, design and tone of the overall strategy. Noteworthy points from the press release The partnership terms include: - Customers will be able to use Pay with Square, Square’s payer application, from participating company operated U.S. Starbucks stores later this fall, and find nea…

" - Starbucks will invest $25 million in Square as part of the company’s Series D financing round;" Wait, what? Is this Starbucks buying a slice of the decision making process to ensure things are generally in their favor?

Sure. Companies often invest in other companies. Google Ventures is an example of this. Microsoft invested in Facebook then promptly integrated connect into Bing, Xbox Live and Outlook.com (with probably more to come).

Starbucks can benefit from the Square deal, invest in them, and help promote them all at the same time. Actually pretty brilliant.

Re: Jack Dorsey: Today Starbucks Signed up for Square

#158

Earlier quoted context omitted.

Will have an impact also in terms of economies of scale. Their transaction fees _should_ go down as they process a larger number of transactions. Makes the partnership much more strategic, and it makes sense why Starbucks also invested - might have been part of the package.

I'm having a hard time seeing how Starbucks has higher processing costs than Square. I think that Starbucks will continue to pay their low costs and be able to use Square as their platform. No reason Square couldn't process Starbucks transactions, too without needing to change their merchant accounts.

Sorry, should have clarified. I meant the transaction fees that Square pays.

Re: Jack Dorsey: Today Starbucks Signed up for Square

#159
post #103

Earlier quoted context omitted.

Here in the Netherlands people are encouraged to use debit cards even for small amounts. Sometimes even with a small discount. The largest supermarket chain has way more "pin only" cashiers than pin and cash. It's cheaper and saver to process.

Yeah, but on the other hand it's hard to find a place where you can pay by credit card, even the large super market chains don't accept them. Although almost no one here uses them because are debit card system works very well.

I see a lot of talk in this discussion about debit cards. I currently have only a debit card through my bank with my checking account, however, always run it as a visa and NEVER run it as a debit card. A lot of times, for small purchases, I don't have to sign, so it's quicker then running it as debit since I'd have to enter my pin. I don't know why I never run it as debit. Something about entering my pin in line at a store with people around?

Re: Jack Dorsey: Today Starbucks Signed up for Square

#160

I really hope square improves their reader. Practically every time I've used this system, as a customer, it seems to take a couple of tries before it actually recognizes the card. This may be okay for lower volume businesses, but for starbucks I could see this backing up lines.

They also charge more if you have to key in the card manually (2.75% per scan vs 3.5% + 0.15 USD per manual entry).
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